Collections Clerk Salary

A Collections Clerk earns an average wage of $14.25 per hour. People in this job generally don't have more than 20 years' experience.

$22,702 - $49,202
$23K
$37K
$49K
MEDIAN: $36,518
10%
50%
90%

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$9.97 - $18.76
$10
$14
$19
MEDIAN: $14.39
10%
50%
90%

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$0$49K
Salary $22,702 - $49,202
Bonus $391.34 - $12,913
Commission $4,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,429 - $45,532
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 26
Hourly Data $0$26
Hourly Rate $9.97 - $18.76
Overtime $12.03 - $26.85
Annual Data $0$45K
Bonus $391.34 - $12,913
Commission $4,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,429 - $45,532
  • Country: United States
  • Currency: USD
  • Updated: 14 Sep 2017
  • Individuals Reporting: 110

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Collections Clerk

Collections clerks are tasked with calling delinquent customers to collect overdue payments. They are employed primarily by collection agencies and accounts receivable departments of businesses, such as credit card companies, and some work as independent contractors. They must be persistent yet polite and follow their company's pre-established guidelines and instructions at all times.

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Collections Clerk Tasks

  • Coordinate resolution of past due accounts by arranging for payment, repossession, etc.
  • Research, compile, maintain, and manage data related to collection efforts.
  • Contact customers to resolve billing issues.

Common Career Paths for Collections Clerk


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Collections Clerk Job Listings

Pay by Experience Level for Collections Clerk

Pay by Experience for a Collections Clerk has a positive trend. An entry-level Collections Clerk with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collections Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. An experienced Collections Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 29 salaries. A Collections Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 13 salaries.

Collections Clerk Reviews

Q: What is it like working as a Collections Clerk?

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Related Job Salaries

Key Stats for Collections Clerk

Gender

Female
88 %
Male
12 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
21%
10-19 years
15%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Collections Clerk Salaries

Late-Career
▲18%

▲16%

National Average
$31,000

▼4%

▼6%

Skills That Affect Collections Clerk Salaries

National Average
$31,000

Collections
▼1%

Accounts Receivable
▼1%


Microsoft Excel
▼12%

Customer Service
▼14%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
21%
10-19 years
15%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 55%
vision benefits
Vision: 45%
no benefits
None: 26%
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