Collections Clerk Salary

A Collections Clerk earns an average wage of $14.25 per hour. People in this job generally don't have more than 20 years' experience.

$23,119 - $48,973
$23K
$37K
$49K
MEDIAN: $37,349
10%
50%
90%

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$10.59 - $19.75
$11
$14
$20
MEDIAN: $14.25
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,119 - $48,973  
   
Bonus
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,341 - $45,342  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 20
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.59 - $19.75  
   
Overtime
$11.63 - $27.88  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$1,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,341 - $45,342  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 99

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Collections Clerk

Collections clerks are tasked with calling delinquent customers to collect overdue payments. They are employed primarily by collection agencies and accounts receivable departments of businesses, such as credit card companies, and some work as independent contractors. They must be persistent yet polite and follow their company's pre-established guidelines and instructions at all times.

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Collections Clerk Tasks

  • Contact customers to resolve billing issues.
  • Research, compile, maintain, and manage data related to collection efforts.
  • Coordinate resolution of past due accounts by arranging for payment, repossession, etc.

Common Career Paths for Collections Clerk


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Collections Clerk Job Listings

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Pay by Experience Level for Collections Clerk

Pay by Experience for a Collections Clerk has a positive trend. An entry-level Collections Clerk with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collections Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. An experienced Collections Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 29 salaries. A Collections Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 13 salaries.

Related Job Salaries

Key Stats for Collections Clerk

Gender

Female
87 %
Male
13 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.
Less than 1 year
7%
1-4 years
45%
5-9 years
19%
10-19 years
18%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Collections Clerk Salaries

Late-Career
▲19%

▲17%

National Average
$31,000

▼3%

▼5%

Skills That Affect Collections Clerk Salaries

Collections
▼0%

Accounts Receivable
▼0%

National Average
$31,000


Microsoft Excel
▼11%

Customer Service
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 23 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
19%
10-19 years
18%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 60%
vision benefits
Vision: 46%
no benefits
None: 26%