Collections Clerk Salary

A Collections Clerk earns an average wage of $14.25 per hour. People in this job generally don't have more than 20 years' experience.

$23,510 - $48,454
$24K
$37K
$48K
MEDIAN: $36,846
10%
50%
90%

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$10.33 - $19.06
$10
$14
$19
MEDIAN: $14.45
10%
50%
90%

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$0$48K
Salary $23,510 - $48,454
Bonus $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,178 - $45,506
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 24
Hourly Data $0$26
Hourly Rate $10.33 - $19.06
Overtime $11.74 - $26.98
Annual Data $0$45K
Bonus $1,200
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,178 - $45,506
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 106

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Collections Clerk

Collections clerks are tasked with calling delinquent customers to collect overdue payments. They are employed primarily by collection agencies and accounts receivable departments of businesses, such as credit card companies, and some work as independent contractors. They must be persistent yet polite and follow their company's pre-established guidelines and instructions at all times.

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Collections Clerk Tasks

  • Contact customers to resolve billing issues.
  • Research, compile, maintain, and manage data related to collection efforts.
  • Coordinate resolution of past due accounts by arranging for payment, repossession, etc.

Common Career Paths for Collections Clerk


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Collections Clerk Job Listings

Pay by Experience Level for Collections Clerk

Pay by Experience for a Collections Clerk has a positive trend. An entry-level Collections Clerk with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 71 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collections Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. An experienced Collections Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $36,000 based on 29 salaries. A Collections Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 13 salaries.

Collections Clerk Reviews

Q: What is it like working as a Collections Clerk?

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Collections Clerk in Glen Allen:
"Fun."
Pros: Fast pace.
Cons: Partners ignore my calls.

Related Job Salaries

Key Stats for Collections Clerk

Gender

Female
90 %
Male
10 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 25 votes.
Less than 1 year
7%
1-4 years
44%
5-9 years
21%
10-19 years
16%
20 years or more
12%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Collections Clerk Salaries

Late-Career
▲18%

▲16%

National Average
$31,000

▼4%

▼6%

Skills That Affect Collections Clerk Salaries

Accounts Receivable
▼0%

National Average
$31,000

Collections
▼1%


Microsoft Excel
▼12%

Customer Service
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 25 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
21%
10-19 years
16%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 56%
vision benefits
Vision: 47%
no benefits
None: 28%
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