Collections Representative Salary (United States)

The average wage for a Collections Representative is $14.48 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Accounts Receivable, Microsoft Excel, and Billing.
Collections Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,468 - $49,269
(Median)
25K
31K
38K
44K
49K
MEDIAN: $37,969
10%
25%
50%
75%
90%
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Collections Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.77 - $19.31
(Median)
11
14
17
19
MEDIAN: $14.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,468 - $49,269  
   
Bonus
$0.00 - $6,016  
Profit Sharing
$203.47 - $2,430  
Commission
$2,948 - $20,558  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,009 - $46,444  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 526
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.77 - $19.31  
   
Overtime
$15.06 - $29.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $6,016  
   
Commission
$2,948 - $20,558  
Profit Sharing
$203.47 - $2,430  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,009 - $46,444  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 526
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Job Description for Collections Representative

A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they
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Collections Representative Tasks
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Collections Representative Job Listings

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Popular Skills for Collections Representative

Pay by Experience Level for Collections Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Houston
up arrow 13%
Milwaukee
up arrow 11%
Jacksonville
up arrow 3%
Dallas
0%
National Average
$32,000
Cincinnati
up arrow 1%
Atlanta
up arrow 6%
Norfolk
up arrow 11%
Virginia Beach
up arrow 26%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Collections Representative Salaries

National Average
$32,000

Skills That Affect Collections Representative Salaries

Microsoft Excel
up arrow 17%
Billing
up arrow 12%
Microsoft Office
up arrow 9%
Collections
0%
National Average
$32,000
Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 109 votes.

Gender

Female
73%
female alumni
 
Male
27%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
38%
5-9 years
24%
10-19 years
23%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 73%
vision benefits Vision: 58% employee benefits None: 17%
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