The average wage for a Collections Representative is $14.48 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Accounts Receivable, Microsoft Excel, and Billing.
Collections Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,998 - $48,507
(Median)
25K
31K
37K
42K
49K
MEDIAN: $36,623
10%
25%
50%
75%
90%
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Collections Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.49 - $19.08
(Median)
10
12
14
17
19
MEDIAN: $14.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,998 - $48,507  
   
Bonus
$0.00 - $5,939  
Profit Sharing
$400.00 - $2,000  
Commission
$2,543 - $20,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,858 - $45,844  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 494
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.49 - $19.08  
   
Overtime
$14.90 - $30.01  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $5,939  
   
Commission
$2,543 - $20,168  
Profit Sharing
$400.00 - $2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,858 - $45,844  
PayScale
Country: United States | Currency: USD | Updated: 17 Apr 2014 | Individuals Reporting: 494
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Collections Representative Job Listings

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Job Description for Collections Representative
A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they
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Collections Representative Tasks
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Popular Skills for Collections Representative
Pay by Experience Level for Collections Representative
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Houston
up arrow 6%
Jacksonville
up arrow 6%
Dallas
up arrow 5%
National Average
$32,000
Cincinnati
up arrow 1%
Atlanta
up arrow 6%
Norfolk
up arrow 10%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Collections Representative Salaries

National Average
$32,000

Skills That Affect Collections Representative Salaries

Microsoft Excel
up arrow 18%
Billing
up arrow 13%
Microsoft Office
up arrow 9%
Collections
0%
National Average
$32,000
Customer Service
up arrow 3%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 104 votes.
Gender
Female
72%
female alumni
 
Male
28%
male alumni
Years of Experience
Less than 1 year
5%
1-4 years
39%
5-9 years
24%
10-19 years
22%
20 years or more
9%
Common Health Benefits
medical benefits Medical: 80% dental benefits Dental: 72%
vision benefits Vision: 57% employee benefits None: 17%
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