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Collections Representative Salary

Median pay for Collections Representatives in the United States lies in the neighborhood of $14.52 per hour. Career duration is the biggest factor affecting pay for this group, followed by geography. A strong majority report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction is high and work is enjoyable for most Collections Representatives. Most Collections Representatives survey respondents are women (74 percent). The figures in this rundown are based on the results of PayScale's salary questionnaire.
$25,336 - $49,739
(Median)
25K
31K
38K
44K
50K
MEDIAN: $37,871
10%
25%
50%
75%
90%

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$10.80 - $19.45
(Median)
11
15
17
19
MEDIAN: $14.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,336 - $49,739  
   
Bonus
$0.00 - $6,211  
Profit Sharing
$203.47 - $2,430  
Commission
$3,071 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,992 - $46,638  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 138
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.80 - $19.45  
   
Overtime
$14.95 - $30.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,211  
   
Commission
$3,071 - $20,000  
Profit Sharing
$203.47 - $2,430  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,992 - $46,638  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 437
United States (change)

Job Description for Collections Representative

A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they

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Collections Representative Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Collections Clerk Job Listings

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Popular Skills for Collections Representative


Collections Representatives typically list a handful of skills they use on the job. Most notably, skills in Accounts Receivable, Negotiation, Collections, and Customer Service are correlated to pay that is above average. Those educated in Collections tend to be well versed in Accounts Receivable.

Pay by Experience Level for Collections Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Collections Representatives, more experience in the field does not usually mean bigger paychecks. Those in the early stages of their career can expect to make around $30K; however, individuals with five to 10 years of experience bring in $34K on average — a distinctly larger sum. Collections Representatives see a median salary of $37K after reaching one to two decades on the job. More than 20 years of experience mean a somewhat bigger median paycheck of $41K, but it's not much more than what less experienced people make.

Collections Representative Reviews

What is it like working as a Collections Representative?

Collections Representative in Denver:
"Negotiations."
Pros: Casual dress, close to home, small office.
Cons: High pressure collections, competitive,

Related Job Salaries

Experience Affects Collections Representative Salaries




National Average
$33,000


Skills That Affect Collections Representative Salaries


Negotiation
up arrow 5%

Collections
up arrow 1%

National Average
$33,000

Customer Service
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 118 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
5%
1-4 years
37%
5-9 years
25%
10-19 years
23%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 73%
vision benefits Vision: 59% employee benefits None: 18%