Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Collections Representative Salary (United States)

Pay for Collections Representatives in the United States sits in the ballpark of $14.49 per hour. Career length and the particular city each impact pay for this group, with the former having the largest influence. A fair portion report receiving medical coverage from their employers and most collect dental insurance. Men are in the minority in the field, with female Collections Representatives making up 74 percent of workers. Job satisfaction is reported as high by the vast majority of workers. This overview is derived from replies to PayScale's salary survey.
Collections Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,590 - $49,447
(Median)
26K
31K
38K
44K
49K
MEDIAN: $38,185
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px
Collections Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.79 - $19.40
(Median)
11
14
17
19
MEDIAN: $14.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,590 - $49,447  
   
Bonus
$0.00 - $6,170  
Profit Sharing
$203.47 - $2,430  
Commission
$3,052 - $20,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,070 - $46,515  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 129
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.79 - $19.40  
   
Overtime
$15.06 - $30.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $6,170  
   
Commission
$3,052 - $20,168  
Profit Sharing
$203.47 - $2,430  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,070 - $46,515  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 417
Is Collections Representative your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Collections Representative

A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they
Read More...
Collections Representative Tasks
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Collections Clerk Job Listings

Search for more jobs:
job title / company
location

Popular Skills for Collections Representative

Survey takers who work as Collections Representatives typically report just a few professional skills. Most notably, facility with Accounts Receivable and Negotiation are correlated to pay that is significantly above average, leading to increases of 21 percent and 6 percent, respectively. Those proficient in Collections are, more often than not, also skilled in Accounts Receivable.

Pay by Experience Level for Collections Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Collections Representatives with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average worker who claims fewer than five years of experience earns around $30K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $34K. Collections Representatives who work for 10 to 20 years in their occupation tend to earn about $37K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $41K. One to nine years of experience is standard for most employees in this area; more than half of respondents fit between this range. Experienced employees who have 10-20 years of experience make up slightly more than a fifth of the workforce; inexperienced individuals who have been working for less than one year comprise less than one in ten, and senior people with more than 20 years under their belt fill out the remaining less than one-tenth.

Pay Difference By Location

Los Angeles
up arrow 13%
Chicago
up arrow 12%
Milwaukee
up arrow 10%
Jacksonville
up arrow 2%
Dallas
0%
National Average
$32,000
Norfolk
up arrow 11%
Larger circles over a city indicate a job is popular in that location.
For those looking to make money, Collections Representatives in Los Angeles enjoy an exceptional pay rate, 13 percent above the national average. Collections Representatives will also find cushy salaries in Chicago (+12 percent) and Milwaukee (+10 percent). Those in the field find the lowest salaries in Norfolk, 11 percent below the national average.

Collections Representative Reviews

What is it like working as a Collections Representative?
Collections Representative in Denver:
"Negotiations."
Pros: Casual dress, close to home, small office.
Cons: High pressure collections, competitive,

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Collections Representative Salaries

National Average
$32,000

Skills That Affect Collections Representative Salaries

Negotiation
up arrow 6%
Collections
0%
National Average
$32,000
Customer Service
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 116 votes.

Gender

Female
74%
female alumni
 
Male
26%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
24%
10-19 years
23%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 72%
vision benefits Vision: 58% employee benefits None: 18%