Collections Representative Salary

An average Collections Representative in the United States can expect to take home roughly $14.57 per hour. Geography is the biggest factor affecting pay for this group, followed by career duration. A strong majority enjoy medical while a fair number get dental coverage. Vision coverage is also available to the larger part. The majority of workers are highly satisfied with their job. This snapshot results from replies to PayScale's salary survey.

$25,740 - $52,248
(Median)
$26K
$39K
$52K
MEDIAN: $38,834
10%
50%
90%

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$10.83 - $19.91
(Median)
$11
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$25,740 - $52,248  
   
Bonus
$0.00 - $8,274  
Profit Sharing
$1,000  
Commission
$1,973 - $19,866  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,027 - $47,692  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 142
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$10.83 - $19.91  
   
Overtime
$14.70 - $31.48  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,274  
   
Commission
$1,973 - $19,866  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,027 - $47,692  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 475
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Job Description for Collections Representative

A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they

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Collections Representative Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Collections Clerk Job Listings

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Popular Skills for Collections Representative


Collections Representatives note just a narrow range of job skills. Most notably, skills in Accounts Receivable, Negotiation, Collections, and Customer Service are correlated to pay that is above average. Those proficient in Collections are, more often than not, also skilled in Accounts Receivable.

Pay by Experience Level for Collections Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Relatively untried employees who have less than five years' experience make $30K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $34K. After working for 10 to 20 years, Collections Representatives make a median salary of $36K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Collections Representative with more than 20 years of experience can earn $40K on average.

Collections Representative Reviews

What is it like working as a Collections Representative?

Collections Representative in Denver:
"Negotiations."
Pros: Casual dress, close to home, small office.
Cons: High pressure collections, competitive,

Related Job Salaries

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Experience Affects Collections Representative Salaries




National Average
$33,000


Skills That Affect Collections Representative Salaries


Negotiation
up arrow 5%

Collections
up arrow 2%

National Average
$33,000

Customer Service
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 117 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
33%
5-9 years
25%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 72%
medical benefits
Vision: 58%
dental benefits
None: 19%
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