Collections Representative Salary

Earnings for Collections Representatives in the United States come in at around $14.55 per hour on average. Career length and the particular city each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a fair number, and a strong majority earn dental coverage. Men are in the minority of survey respondents, with female Collections Representatives making up 76 percent. Most Collections Representatives like their work and job satisfaction is high. This overview is based on answers to PayScale's salary questionnaire.

$25,880 - $50,705
(Median)
$26K
$39K
$51K
MEDIAN: $38,712
10%
50%
90%

Add this chart to your site: 640px    300px

$10.91 - $19.79
(Median)
$11
$15
$20
MEDIAN: $14.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$25,880 - $50,705  
   
Bonus
$0.00 - $8,378  
Profit Sharing
$200.00 - $2,457  
Commission
$2,500 - $5,087  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,091 - $47,271  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 148
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.91 - $19.79  
   
Overtime
$14.83 - $30.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,378  
   
Commission
$2,500 - $5,087  
Profit Sharing
$200.00 - $2,457  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,091 - $47,271  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 453
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Collections Representative

A collection representative holds an entry-level position with a debt collection company, although some larger corporations may use collectors as part of an accounts receivable department. Collection representatives contact past-due debtors and attempt to secure payment for amounts owed. Collection representatives typically spend much of their time working by telephone; they

Read More...

Collections Representative Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Collections Clerk Job Listings

Search for more jobs:

Popular Skills for Collections Representative


Survey takers who work as Collections Representatives typically report just a few professional skills. Most notably, skills in Accounts Receivable, Negotiation, Collections, and Customer Service are correlated to pay that is above average. Those proficient in Collections are, more often than not, also skilled in Accounts Receivable.

Pay by Experience Level for Collections Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Collections Representatives, extensive experience does not lead to significantly more money. Respondents with less than five years' experience take home $30K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $34K. For Collections Representatives, 10 to 20 years of experience on the job amounts to an average salary of $37K. Survey participants who have spent more than 20 years on the job report a predictably higher median income of $42K, demonstrating that compensation is roughly commensurate with experience in the end.

Collections Representative Reviews

What is it like working as a Collections Representative?

Collections Representative in Denver:
"Negotiations."
Pros: Casual dress, close to home, small office.
Cons: High pressure collections, competitive,

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Collections Representative Salaries




National Average
$33,000


Skills That Affect Collections Representative Salaries


Negotiation
up arrow 5%

Collections
up arrow 3%

National Average
$33,000

Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 115 votes.

Gender

Female
76 %
Male
24 %

Years of Experience

Less than 1 year
4%
1-4 years
35%
5-9 years
25%
10-19 years
26%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 72%
vision benefits Vision: 57% employee benefits None: 19%
ADVERTISEMENT