Collections Specialist Salary

The average wage for a Collections Specialist is $15.44 per hour. A skill in Negotiation is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.
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$28,894 - $53,406
(Median)
$29K
$40K
$53K
MEDIAN: $39,592
10%
50%
90%

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$11.57 - $20.50
(Median)
$12
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,894 - $53,406  
   
Bonus
$0.00 - $8,031  
Profit Sharing
$82.92 - $7,928  
Commission
$1,800 - $12,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,696 - $50,579  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 568
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.57 - $20.50  
   
Overtime
$13.14 - $31.15  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,031  
   
Commission
$1,800 - $12,000  
Profit Sharing
$82.92 - $7,928  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,696 - $50,579  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 1,037

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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.

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Collections Specialist Tasks

  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Common Career Paths for Collections Specialist


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Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Related Job Salaries

United States (change)

Experience Affects Collections Specialist Salaries




National Average
$36,000


Skills That Affect Collections Specialist Salaries

Negotiation
up arrow 13%



Collections
up arrow 2%

Microsoft Excel
up arrow 1%

Billing
up arrow 1%

National Average
$36,000

Customer Service
up arrow 1%

Microsoft Office
up arrow 1%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 321 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
26%
10-19 years
30%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 68%
vision benefits Vision: 57% employee benefits None: 18%