Collections Specialist Salary (United States)

The average wage for a Collections Specialist is $15.27 per hour. Skills that are associated with high pay for this job are Data Analysis, Negotiation, and Oral / Verbal Communication. Most people with this job move on to other positions after 20 years in this career.
Collections Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,669 - $53,348
(Median)
29K
33K
39K
46K
53K
MEDIAN: $38,986
10%
25%
50%
75%
90%
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Collections Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.29 - $20.12
(Median)
11
13
15
18
20
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,669 - $53,348  
   
Bonus
$0.00 - $7,668  
Profit Sharing
$193.92 - $5,461  
Commission
$1,855 - $25,209  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,386 - $50,153  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,638
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.29 - $20.12  
   
Overtime
$13.06 - $30.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,668  
   
Commission
$1,855 - $25,209  
Profit Sharing
$193.92 - $5,461  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,386 - $50,153  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 1,638
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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.
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Collections Specialist Tasks
  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 20%
up arrow 15%
Minneapolis
up arrow 15%
up arrow 9%
San Diego
up arrow 9%
Los Angeles
up arrow 7%
up arrow 6%
up arrow 5%
St. Louis
up arrow 2%
Austin
up arrow 2%
National Average
$36,000
Cleveland
up arrow 4%
Milwaukee
up arrow 6%
Phoenix
up arrow 9%
Indianapolis
up arrow 10%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Collections Specialist Salaries

National Average
$36,000

Skills That Affect Collections Specialist Salaries

Data Analysis
up arrow 22%
Negotiation
up arrow 20%
Oral / Verbal Communication
up arrow 11%
Microsoft Word
up arrow 5%
Collections
up arrow 3%
Billing
up arrow 3%
Microsoft Excel
up arrow 2%
Microsoft Office
up arrow 1%
Customer Service
0%
National Average
$36,000
Medicaid & Medicare Billing
up arrow 10%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 308 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
30%
5-9 years
26%
10-19 years
30%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 68%
vision benefits Vision: 54% employee benefits None: 17%
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