Collections Specialist Salary

The average wage for a Collections Specialist is $15.45 per hour. A skill in Negotiation is associated with high pay for this job.
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$29,040 - $53,334

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$11.68 - $20.50

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,040 - $53,334  
   
Bonus
$0.00 - $8,099  
Profit Sharing
$195.74 - $7,871  
Commission
$1,769 - $12,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,855 - $50,461  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 594
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.68 - $20.50  
   
Overtime
$15.00 - $30.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,099  
   
Commission
$1,769 - $12,208  
Profit Sharing
$195.74 - $7,871  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,855 - $50,461  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 1,096
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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.

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Collections Specialist Tasks

  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Common Career Paths for Collections Specialist


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Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

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Experience Affects Collections Specialist Salaries




National Average
$36,000


Skills That Affect Collections Specialist Salaries



Customer Relations
up arrow 4%

Collections
up arrow 1%

Microsoft Excel
up arrow 1%

Microsoft Office
0%

National Average
$36,000

Billing
up arrow 1%

Customer Service
up arrow 2%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 305 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
28%
5-9 years
26%
10-19 years
30%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 67%
vision benefits Vision: 57% employee benefits None: 18%
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