Collections Specialist Salary

A Collections Specialist earns an average wage of $15.61 per hour.
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$29,135 - $53,955
(Median)
$29K
$40K
$54K
MEDIAN: $39,918
10%
50%
90%

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$11.78 - $20.74
(Median)
$12
$16
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$29,135 - $53,955  
   
Bonus
$0.00 - $9,748  
Profit Sharing
$201.34 - $7,783  
Commission
$8,844  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,327 - $50,958  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 691
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.78 - $20.74  
   
Hourly Tips
$6.67  
Overtime
$15.50 - $31.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $9,748  
   
Commission
$8,844  
Profit Sharing
$201.34 - $7,783  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,327 - $50,958  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,271
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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.

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Collections Specialist Tasks

  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Common Career Paths for Collections Specialist


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Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $36,352

Larger city markers indicate a job is popular in that location.

Collections Specialist Reviews

What is it like working as a Collections Specialist?

Collections Specialist in Round Rock:
"Stressful."
Pros: I enjoy doing what I do. I work with great people. I work for great people. I have fun at my job.
Cons: I don't get paid enough for all the work I do and everything I have taken on in a new role/ new position.

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Experience Affects Collections Specialist Salaries




National Average
$36,000


Skills That Affect Collections Specialist Salaries

Accounts Receivable
up arrow 4%

Customer Relations
up arrow 4%

Negotiation
up arrow 3%

Collections
up arrow 1%

Microsoft Excel
up arrow 1%

Microsoft Office
0%

National Average
$36,000

Customer Service
up arrow 2%

Billing
up arrow 2%


Data Entry
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 337 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
3%
1-4 years
30%
5-9 years
24%
10-19 years
30%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 68%
medical benefits
Vision: 59%
dental benefits
None: 18%
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