A Collections Specialist earns an average wage of $15.18 per hour. Most people with this job move on to other positions after 20 years in this field.
Collections Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,367 - $52,684
(Median)
28K
33K
38K
45K
53K
MEDIAN: $38,435
10%
25%
50%
75%
90%
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Collections Specialist Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.25 - $20.11
(Median)
11
13
15
18
20
MEDIAN: $15.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,367 - $52,684  
   
Bonus
$0.00 - $7,435  
Profit Sharing
$389.78 - $5,372  
Commission
$986 - $20,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,338 - $49,829  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 1,735
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$11.25 - $20.11  
   
Overtime
$14.50 - $29.97  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $7,435  
   
Commission
$986 - $20,948  
Profit Sharing
$389.78 - $5,372  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,338 - $49,829  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 1,735
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Job Description for Collections Specialist
Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.
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Collections Specialist Tasks
  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.
Popular Skills for Collections Specialist
Pay by Experience Level for Collections Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
New York
up arrow 20%
up arrow 13%
Philadelphia
up arrow 10%
up arrow 8%
Los Angeles
up arrow 7%
San Diego
up arrow 7%
up arrow 4%
St. Louis
up arrow 2%
up arrow 1%
National Average
$35,000
Cleveland
up arrow 2%
Richmond
up arrow 4%
Phoenix
up arrow 7%
Indianapolis
up arrow 11%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Collections Specialist Salaries

National Average
$35,000

Skills That Affect Collections Specialist Salaries

Billing
up arrow 2%
Collections
up arrow 2%
Customer Relations
up arrow 2%
Microsoft Excel
up arrow 2%
National Average
$35,000
Customer Service
up arrow 1%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 296 votes.
Gender
Female
77%
female alumni
 
Male
23%
male alumni
Years of Experience
Less than 1 year
3%
1-4 years
30%
5-9 years
27%
10-19 years
29%
20 years or more
10%
Common Health Benefits
medical benefits Medical: 79% dental benefits Dental: 70%
vision benefits Vision: 55% employee benefits None: 17%
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