The average wage for a Collections Specialist is $16.23 per hour. A skill in Phlebotomy is associated with high pay for this job.
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$29,840 - $54,641
$30K
$41K
$55K
MEDIAN: $40,635
10%
50%
90%

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$12.16 - $21.36
$12
$16
$21
MEDIAN: $16.23
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,840 - $54,641  
   
Bonus
$516 - $11,871  
Profit Sharing
$103.04 - $5,333  
Commission
$970 - $15,456  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,920 - $50,794  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 556
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.16 - $21.36  
   
Hourly Tips
$6.26  
Overtime
$18.35 - $33.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$516 - $11,871  
   
Commission
$970 - $15,456  
Profit Sharing
$103.04 - $5,333  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,920 - $50,794  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 1,245

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.

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Collections Specialist Tasks

  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.
  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.

Common Career Paths for Collections Specialist


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Collections Specialist Job Listings

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Popular Employer Salaries for Collections Specialist

Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $36,938

Larger city markers indicate a job is popular in that location.

Collections Specialist Reviews

Q: What is it like working as a Collections Specialist?

Collections Specialist in Round Rock:
"Stressful."
Pros: I enjoy doing what I do. I work with great people. I work for great people. I have fun at my job.
Cons: I don't get paid enough for all the work I do and everything I have taken on in a new role/ new position.

Related Job Salaries

Key Stats for Collections Specialist

Gender

Female
80 %
Male
20 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 283 votes.
031
Less than 1 year
3%
1-4 years
32%
5-9 years
21%
10-19 years
30%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Collections Specialist Salaries




National Average
$37,000


Skills That Affect Collections Specialist Salaries

Phlebotomy
up arrow 21%

Oral / Verbal Communication
up arrow 6%






bill collections
0%

National Average
$37,000


up arrow 1%



Data Entry
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 283 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
3%
1-4 years
32%
5-9 years
21%
10-19 years
30%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 59%
dental benefits
None: 20%
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