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Collections Specialist Salary (United States)

A Collections Specialist earns an average wage of $15.41 per hour. Most people with this job move on to other positions after 20 years in this field.
Collections Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,577 - $52,724
(Median)
29K
34K
39K
46K
53K
MEDIAN: $39,180
10%
25%
50%
75%
90%
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Collections Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.59 - $20.35
(Median)
12
15
18
20
MEDIAN: $15.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,577 - $52,724  
   
Bonus
$0.00 - $8,047  
Profit Sharing
$82.92 - $7,928  
Commission
$3,600 - $13,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,674 - $50,039  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 566
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.59 - $20.35  
   
Overtime
$12.71 - $30.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,047  
   
Commission
$3,600 - $13,000  
Profit Sharing
$82.92 - $7,928  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,674 - $50,039  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,006
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Location:
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United States (change)

Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.
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Collections Specialist Tasks
  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Common Career Paths for Collections Specialist

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Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 18%
Raleigh
up arrow 14%
up arrow 11%
Minneapolis
up arrow 11%
Los Angeles
up arrow 9%
up arrow 8%
up arrow 7%
up arrow 5%
San Diego
up arrow 4%
Austin
up arrow 2%
National Average
$36,000
Phoenix
up arrow 5%
Milwaukee
up arrow 6%
Indianapolis
up arrow 10%
San Antonio
up arrow 16%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Collections Specialist Salaries

National Average
$36,000

Skills That Affect Collections Specialist Salaries

Collections
up arrow 2%
Microsoft Excel
up arrow 2%
Billing
0%
Microsoft Office
0%
National Average
$36,000
Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 318 votes.

Gender

Female
79%
female alumni
 
Male
21%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
29%
5-9 years
26%
10-19 years
30%
20 years or more
12%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 68%
vision benefits Vision: 57% employee benefits None: 17%