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Collections Specialist Salary (United States)

A Collections Specialist earns an average wage of $15.29 per hour. Most people with this job move on to other positions after 20 years in this field.
Collections Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$28,676 - $53,595
(Median)
29K
34K
39K
46K
54K
MEDIAN: $39,169
10%
25%
50%
75%
90%
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Collections Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.41 - $20.27
(Median)
11
15
18
20
MEDIAN: $15.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$28,676 - $53,595  
   
Bonus
$0.00 - $7,691  
Profit Sharing
$82.92 - $7,708  
Commission
$1,825 - $25,644  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,431 - $50,572  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 590
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.41 - $20.27  
   
Overtime
$12.31 - $30.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $7,691  
   
Commission
$1,825 - $25,644  
Profit Sharing
$82.92 - $7,708  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,431 - $50,572  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 998
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Location:
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Job Description for Collections Specialist

Typically, a collections specialist is an individual that specializes in the collection of debt owed to their organization. They use a variety of means to contact individuals who have defaulted on debts and/or who have not paid past-due bills. Collections specialists usually work in a call center with other collections specialists, although they may telecommute from a remote location such as a home office.
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Collections Specialist Tasks
  • Monitor and maintain assigned accounts through follow up and possibly implement alternative payment options.
  • Make collection and billing calls to reduce the lost assets of a company and delinquent payments.

Common Career Paths for Collections Specialist

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Collections Specialist Job Listings

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Popular Skills for Collections Specialist

Pay by Experience Level for Collections Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 20%
Raleigh
up arrow 14%
up arrow 13%
Minneapolis
up arrow 13%
up arrow 11%
Los Angeles
up arrow 8%
San Diego
up arrow 7%
up arrow 5%
up arrow 3%
Austin
up arrow 2%
Jacksonville
up arrow 1%
National Average
$36,000
Cleveland
up arrow 4%
Milwaukee
up arrow 5%
Phoenix
up arrow 7%
Indianapolis
up arrow 10%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Collections Specialist Salaries

National Average
$36,000

Skills That Affect Collections Specialist Salaries

Customer Relations
up arrow 3%
Collections
up arrow 2%
Microsoft Excel
up arrow 2%
Billing
up arrow 1%
Customer Service
0%
National Average
$36,000
Microsoft Office
up arrow 1%
Medicaid & Medicare Billing
up arrow 12%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 319 votes.

Gender

Female
78%
female alumni
 
Male
22%
male alumni

Years of Experience

Less than 1 year
3%
1-4 years
29%
5-9 years
26%
10-19 years
30%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 69%
vision benefits Vision: 55% employee benefits None: 17%