Collections Specialist with Customer Relations Skills Salary

A Collections Specialist with Customer Relations skills earns an average wage of $16.35 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$29,309 - $56,516
$29K
$41K
$57K
MEDIAN: $41,382
10%
50%
90%

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$12.47 - $21.77
$12
$16
$22
MEDIAN: $16.44
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,309 - $56,516  
   
Bonus
$495.79 - $11,792  
Profit Sharing
$2,200  
Commission
$1,014 - $14,795  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,426 - $51,669  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 151
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.47 - $21.77  
   
Hourly Tips
$5.85  
Overtime
$19.59 - $33.36  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$495.79 - $11,792  
   
Commission
$1,014 - $14,795  
Profit Sharing
$2,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,426 - $51,669  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 330

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Pay by Experience Level for Collections Specialist

Pay by Experience for a Collections Specialist has a positive trend. An entry-level Collections Specialist with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 200 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Collections Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 134 salaries. An experienced Collections Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 165 salaries. A Collections Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 59 salaries.

Key Stats for Collections Specialist

Gender

Female
79 %
Male
21 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 97 votes.
Less than 1 year
2%
1-4 years
35%
5-9 years
19%
10-19 years
31%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Collections Specialist Salaries

Late-Career
▲15%

Experienced
▲6%

Mid-Career
▼0%

National Average
$38,000

Entry-Level
▼6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 97 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
2%
1-4 years
35%
5-9 years
19%
10-19 years
31%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 69%
vision benefits
Vision: 63%
no benefits
None: 20%
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