A communications technician uses their knowledge on a wide range of electronics to set up, troubleshoot, diagnose, and repair electronics. This can include such devices as tablets, phones, printers, laptops, and more complicated pieces of equipment. They must repair damaged and malfunctioning equipment while following strict repair policies and procedures.
Communications technicians are frequently required to stand and move on a daily basis, as well as lift loads of up to 100 pounds. The individual must be able to work in a fast-paced environment and communicate effectively with part manufacturers, technical support, and customers who may have little to no knowledge of their equipment. The candidate should be able to work overtime, especially after periods of inclement weather, and have readily available transportation. A class D driver’s license is generally required.
Educational requirements for this position generally include at least an associate's degree or certification in a technical disciple or an equivalent amount of work experience. Certifications in electronics, instillation, troubleshooting, and related fields are highly desired. Prospective communications technicians should be highly motivated, able to work with a team, and self reliant.
Communications Technician Tasks
- Lay lines and cables through walls, then repairing the overall appearance.
- Troubleshoot and maintain equipment, hardware and software.
- Install and configure telecommunications hardware like cables, computers, networks, phones and printers.