Community association managers are responsible for ensuring that their clients are happy and that home values remain high. Their duties include overseeing properties, attending board meetings, communicating with the board and homeowners, and ensuring homeowners follow all community procedures. They also review vendor contracts and service bids, analyze and provide monthly financial reports to the board, oversee the property budget, and monitor and enforce the terms of contracts, billings, and collections. Other tasks performed by the community association manager include analyzing and approving invoices, as well as ensuring high standards of property maintenance. Community association managers are generally employed by homeowners and community associations.
Education requirements vary among employers for community association manager positions. Some prefer a bachelor's degree in business or a related field, while others may accept a lower level of educational attainment. Relevant licensing, as well as up to five years of prior experience, may be required or preferred as well. Community association managers also must have strong organizational, communication, and management skills, as well as the ability to understand and analyze financial reports and proficiency with basic computer programs such as the Microsoft Office suite.
Community association managers normally work full time during regular business hours; however, they may sometimes need to work weekends or evenings, such as if they need to attend a board meeting. They are also sometimes required to work overtime and travel to meet clients.