The community support worker holds a medical position in which the worker is responsible creating a pleasant, active environment for people with disabilities in day programs and group homes. They encourage participation in these programs, which are meant assist clients in the development of physical, emotional, and social skills intended to promote well-being, independence, and self-confidence. They also follow up with people already in the program to assess their progress, and they may also help develop initiatives to address concerns within the community, especially related to housing, health, and employment.
The community support worker works closely with a wide range of individuals, and they must establish good relationships to facilitate progress in rehabilitation and/or development. These professionals must possess strong interpersonal and communications skills, patience, a friendly demeanor, and a willingness to take an on-hands approach to helping people. The community support worker may be asked to perform direct developmental work with clients, as well as work under the supervision of health care and social service agents in planning and participating in group functions.
This position's requirements vary by employer. However, a background in relevant fields such as physical therapy, education, and social work - including bachelor's degree or more in those fields - may be required or preferred. Previous experience in community-support roles is also generally preferred and may be substituted for education. Certain aspects of community support may require the applicant to possess relevant certifications.
Community Support Worker Tasks
- Monitor clients and provide a safe environment.
- Assist clients with obtaining benefits and services, troubleshooting, and providing documentation.
- Interview clients, assess needs, and identify a portfolio of targeted service agencies and opportunities.
- Educate and coordinate client employers, family, and other involved individuals.