Entry-Level Computer Help Desk Representatives can expect to earn an average of $14.11 per hour. Although between a fifth and a fourth lack health benefits of any kind, a fair number do enjoy medical insurance, and more than half get dental coverage, too. Most Entry-Level Computer Help Desk Representatives like their work and job satisfaction is high. Male Entry-Level Computer Help Desk Representatives are far more common among survey respondents than their female counterparts, who typically comprise less than one-third of the field. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$25,760 - $48,767
$26K
$40K
$49K
MEDIAN: $39,733
10%
50%
90%

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$9.89 - $17.80
$9
$14
$18
MEDIAN: $14.11
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$25,760 - $48,767  
   
Bonus
$1,521  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,671 - $43,786  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.89 - $17.80  
   
Overtime
$22.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,521  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,671 - $43,786  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 34

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Key Stats for Computer Help Desk Representative

Gender

Female
29 %
Male
71 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
057
Less than 1 year
21%
1-4 years
58%
5-9 years
21%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Computer Help Desk Representative Salaries

Help Desk / Desktop Support (Tier 2)
up arrow 5%

Help Desk / Desktop Support (Tier 1)
up arrow 4%

National Average
$33,000

Windows Operating System General Use
up arrow 1%

Help Desk / Desktop Support
up arrow 1%

Microsoft Office
up arrow 5%

A+
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
29 %
Male
71 %

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 67%
vision benefits
Vision: 63%
dental benefits
None: 23%
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