Computer lab assistants typically work in computer labs and help instructors to deliver courses by offering assistance to students and teachers. These assistants should be able to perform regular maintenance, updates, and troubleshooting on computers and may also install software and antivirus programs.
Computers should be kept in good repair and reported to the information technology (IT) department when problems arise, and these assistants are often tasked with following up on repair orders until they are fixed. They may provide assistance both during and outside of classes to help students understand instructions, access materials, and conduct lab assignments. They may need to resolve occasional IT problems encountered by students or staff members, as well as ensure that computers are not used for malicious intent.
Computer lab assistants may take inventory of equipment such as computers, peripherals, printers, CDs and projectors, and it's important to minimize loss and ensure that the lab is always supervised to avoid theft. Some may also keep records of attendance and usage, as well as record and organize files. A high school diploma is often a minimum requirement for this position, and some employers also require a college degree and/or relevant prior experience.
Computer Lab Assistant Tasks
Assist students using software and equipment in the computer lab.
Plan computer lab instruction for individual student's needs or as requested by classroom teachers.
Oversee the working operation of the computers and computer lab equipment.
Help students learn basic computer and internet skills.