Median pay for Concierges in the United States lies in the neighborhood of $12.87 per hour. While the particular city and experience level impact pay for this group, the company is the most influential factor. Women make up the majority of Concierges (66 percent) who completed the questionnaire. Job satisfaction is reported as high by the vast majority of workers. Unfortunately, some people in this line of work are without benefits — two in five lack coverage. On the flip side, a majority have medical insurance and more than two-fifths receive dental plans. Participants in PayScale's salary questionnaire provided the particulars of this report.

$23,972 - $48,677
(Median)
$24K
$36K
$49K
MEDIAN: $36,107
10%
50%
90%

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$9.91 - $17.95
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,972 - $48,677  
   
Bonus
$146.81 - $4,932  
Profit Sharing
$152.00  
Commission
$811 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,054 - $41,565  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 116
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$9.91 - $17.95  
   
Hourly Tips
$0.00 - $3.80  
Overtime
$13.00 - $29.65  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$146.81 - $4,932  
   
Commission
$811 - $7,891  
Profit Sharing
$152.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,054 - $41,565  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 726
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Job Description for Concierge

A concierge is normally a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees.

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Concierge Tasks

  • Welcomes guests/new customers to facility.
  • Performs various administrative/managerial tasks in support of facility's mission.
  • Creates a positive experience for guests by attending to needs and answering questions.

Common Career Paths for Concierge


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Though not the most common occurrence, Concierges sometimes become Executive Assistants, where the average income is $46K per year. A common career progression for a Concierge is to become a Guest Services Hotel Manager or a Concierge Manager. Compared to Concierges, the first group earns $6K more on average, and the second group earns $12K more.

Concierge Job Listings

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Popular Employer Salaries for Concierge


Hyatt Regency, Emeritus, Assisted Living, Sunrise Senior Living, Inc., Equity Residential, and Lesconcierges are leaders in the field that employ a large number of Concierges. Concierges seeking a sizable paycheck can earn the most at Lesconcierges, where the average salary comes to $47K. Those in search of high salaries should also consider Equity Residential, Marriott International, Inc., and Capitol Concierge, Inc., top-paying firms where Concierges rake in a decent $37K, $29K, or $27K, respectively.

Known for its small paychecks, Emeritus, Assisted Living actually ranks last in the field for salary, reporting a median income of $21K — less than half of the top paying employer's rate. A few other companies with smaller-than-average paychecks include Sunrise Senior Living, Inc. ($21K), The Walt Disney Company ($21K), and Hyatt Regency ($25K).

Popular Skills for Concierge


Job skills reported by Concierges are limited. Most notably, skills in Sales, Oral / Verbal Communication, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations and Customer Service. Those educated in Customer Relations tend to be well versed in Oral / Verbal Communication.

Pay by Experience Level for Concierge

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $27K on average, but those with five to 10 years of experience enjoy a much bigger median of $31K. Concierges who work for 10 to 20 years in their occupation tend to earn about $34K. Concierges who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $31K.

Pay Difference by Location

National Average: $28,600

Larger city markers indicate a job is popular in that location.

For Concierges, busy New York offers a higher-than-average pay rate, 38 percent above the national average. Concierges will also find cushy salaries in Chicago (+27 percent), Seattle (+18 percent), Los Angeles (+11 percent), and Boston (+10 percent). Concierges in Orlando take home the lowest salaries, earning a whopping 21 percent less than the national average. Employers also pay below the national average in Austin (11 percent lower) and Dallas (9 percent lower).

Concierge Reviews

What is it like working as a Concierge?

Concierge in Santa Monica:
"Love The Stress Level And Work Flexibility."
Pros: The short commute and location.
Cons: The pay and no benefits being part-time.

Related Job Salaries

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Experience Affects Concierge Salaries



Late-Career
up arrow 7%

National Average
$29,000


Skills That Affect Concierge Salaries

Sales
up arrow 14%

Oral / Verbal Communication
up arrow 2%

National Average
$29,000



Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 89 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
7%
1-4 years
54%
5-9 years
20%
10-19 years
14%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 45%
medical benefits
Vision: 34%
dental benefits
None: 40%
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