Concierge Supervisor Salary
The average Concierge Supervisor in the United States can expect to rake in roughly $15.54 per hour. While around one in four report receiving no health benefits, a strong majority do receive medical coverage, and the greater part have dental, as well. Most Concierge Supervisors like their work and job satisfaction is high. Women account for the majority of Concierge Supervisors who responded to the questionnaire — 65 percent to be exact. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
|Total Pay (||$25,182 - $44,663|
|Hourly Rate||$11.84 - $18.99|
|Total Pay (||$25,182 - $44,663|
Job Description for Concierge Supervisor
Concierge supervisors oversee the operations of a concierge desk in a hotel. They usually manage a concierge team, but also interact directly with customers to answer their questions, provide information about local attractions, and offer reservation services. They also oversee guest luggage, mail, and taxis.Read More...
Guests may ask a variety of questions, so it's important for concierge supervisors to be knowledgeable of all services offered by the hotel to point guests in the right direction. This job is often done on a rotating-shift basis, and some nighttime or weekend work may occasionally be necessary. They are encouraged to stay up-to-date with all local events and trends in the field, as well as network with local organizations and companies which cater to tourists.
Because this is a supervisory position, concierge supervisors may perform tasks such as scheduling, hiring and firing, and conducting employee evaluations, and strong customer service skills are beneficial in this position to assist guests on the phone, in-person, and electronically. Prior experience in the concierge service is usually necessary, and organizational and multitasking skills are also important. There may be business revenue goals to be met, and they may also implement various service and marketing programs for the concierge team. A high school diploma is often a minimum requirement for this position, and some employers also require a college degree in hospitality. (Copyright 2017 PayScale.com)
Concierge Supervisor Tasks
- Schedule, supervise and evaluate employees.
- Assist with budget and inventory.
- Provide services to guest, assist with requests and complaints.
Concierge Supervisor Job Listings
Pay by Experience Level for Concierge Supervisor
Pay by Experience for a Concierge Supervisor has a positive trend. An entry-level Concierge Supervisor with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 31 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Concierge Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $38,000 based on 24 salaries. An experienced Concierge Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 10 salaries. A Concierge Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $46,000 based on 8 salaries.
Key Stats for Concierge Supervisor
Rated 5 out of 5
based on 9 votes.