The average wage for a Contact Center Team Lead is $16.04 per hour.

$29,472 - $54,471
(Median)
$29K
$41K
$54K
MEDIAN: $40,500
10%
50%
90%

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$11.72 - $21.32
(Median)
$12
$16
$21
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,472 - $54,471  
   
Bonus
$489.36 - $6,213  
Profit Sharing
$3,000  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,176 - $50,748  
Country: United States | Currency: USD | Updated: 11 Nov 2016 | Individuals Reporting: 196
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.72 - $21.32  
   
Hourly Tips
$1.50  
Overtime
$17.60 - $32.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$489.36 - $6,213  
   
Commission
$3,000  
Profit Sharing
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,176 - $50,748  
Country: United States | Currency: USD | Updated: 11 Nov 2016 | Individuals Reporting: 315
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Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 81 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
2%
1-4 years
53%
5-9 years
25%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 75%
medical benefits
Vision: 68%
dental benefits
None: 18%
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