Copiers, or copy machine technicians, must work to ensure the efficiency and function of office equipment. They must be able to troubleshoot and repair copiers, which includes conducting and interpreting the results of diagnostic tests. They must maintain, clean, and replace entire machine units in addition to individual parts. They must also inventory supplies and equipment, order and verify the receipt of supplies when they run low, as well as document actions, repairs, and time spent with each machine. As such, a copy machine technician must be able to take direction and move between machines when needed. A technician must also be responsible for the well being and efficiency of the machines to which they attend. This may require alerting management when a machine is not working and/or what parts are necessary to fix it.
A copy machine technician often works for an office supply company or an individual business. He or she works entirely indoors, and the job can be both physically and mentally demanding. The machine technician must be able to lift, move, and interact with heavy office equipment, as well as be able to diagnosis, isolate, and fix whatever might be wrong or broken within the machine. He or she may work alone or with other machine technicians depending upon the level and severity of the job. While there are no certifications required to be a copy machine technician, a high school education is strongly recommended. A machine technician's hours and schedule may vary depending upon the needs of the client, but typically span the length of a working day.
Copier / Copy Machine Technician Tasks
- Inventory supplies and equipment, including parts, ordering and verifying receipt when supplies run low.
- Maintain, clean and replace copiers and their parts.
- Document actions and log copier status and time spent.
- Troubleshoot and repair copiers by conducting and interpreting diagnostic tests and responding appropriately.
- Interact with users to understand errors or failures and take appropriate action.