Collections Directors in the United States can expect wages of $98K per year on average. Location and career duration each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to almost all, and a large number earn dental coverage. Job satisfaction is reported as high by the vast majority of workers. The data for this synopsis comes from respondents who took the PayScale salary survey.

$62,837 - $131,050
MEDIAN: $97,819

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
$62,837 - $131,050  
$4,944 - $25,042  
Profit Sharing
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$64,450 - $150,471  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 102

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Job Description for Credit / Collections Director

As the available avenues of credit continue to expand, it becomes all the more important for credit-issuing businesses to make smarter and more informed choices when determining applicants' eligibility and credit-worthiness, as it remains important to ensure that those who draw credit repay their debts in a timely fashion. This is why such businesses have departments dedicated primarily to credit and collections, and credit/collections directors are the individuals tasked with coordinating these duties.


Credit / Collections Director Tasks

  • Lead a credit collections team, supervise employees, and participate in hiring and disciplinary decisions.
  • Direct team to meet collection goals, and measure and report the team's collection rates.
  • Locate delinquent borrowers and notify them of their debts.
  • Set up debt payment plans and work with customers to help them pay off their debt.
  • Work with third party agencies such as banks and law firms to resolve debt.

Credit / Collections Director Job Listings

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Popular Skills for Credit / Collections Director

Collections Directors only report a few specific skills. Most notably, skills in Financial Analysis, Credit Control, bill collections, and Collections are correlated to pay that is above average. Those familiar with Collections also tend to know Financial Analysis.

Pay by Experience Level for Credit / Collections Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.

For many Collections Directors, more experience generally translates to higher pay. In this occupation, salaries for the relatively untested average out to $74K, but folks in the five-to-10 year range enjoy a much heftier median of $100K. Collections Directors claiming one to two decades of experience make an estimated median of $108K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $113K.

Credit / Collections Director Reviews

What is it like working as a Credit / Collections Director?

Credit / Collections Director in Cincinnati:
"The Management."
Pros: Love what I do, love the firm I work for, love the people I work with.
Cons: The stress, the size of the firm, the lack of raises.

Related Job Salaries

Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Director Salaries

National Average

up arrow 32%

Skills That Affect Credit / Collections Director Salaries

Credit Control
up arrow 4%

Financial Analysis
up arrow 4%

bill collections
up arrow 2%

up arrow 1%

National Average

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.


40 %
60 %

Years of Experience

1-4 years
5-9 years
10-19 years
20 years or more

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 85%
medical benefits
Vision: 73%
dental benefits
None: 9%