Collections Directors in the United States take home an average $97K annually. Geographic location is the biggest factor affecting pay for this group, followed by tenure. Women are just slightly outnumbered, with male Collections Directors making up 57 percent of survey respondents. Job satisfaction is high and work is enjoyable for most Collections Directors. Nearly all have medical and dental plans, and a strong majority have vision insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$64,809 - $131,050
$65K
$97K
$130K
MEDIAN: $97,331
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$64,809 - $131,050  
   
Bonus
$4,919 - $24,309  
Profit Sharing
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$69,895 - $148,225  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 102

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United States (change)

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Job Description for Credit / Collections Director

As the available avenues of credit continue to expand, it becomes all the more important for credit-issuing businesses to make smarter and more informed choices when determining applicants' eligibility and credit-worthiness, as it remains important to ensure that those who draw credit repay their debts in a timely fashion. This is why such businesses have departments dedicated primarily to credit and collections, and credit/collections directors are the individuals tasked with coordinating these duties.

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Credit / Collections Director Tasks

  • Lead a credit collections team, supervise employees, and participate in hiring and disciplinary decisions.
  • Direct team to meet collection goals, and measure and report the team's collection rates.
  • Locate delinquent borrowers and notify them of their debts.
  • Set up debt payment plans and work with customers to help them pay off their debt.
  • Work with third party agencies such as banks and law firms to resolve debt.

Credit / Collections Director Job Listings

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Popular Skills for Credit / Collections Director


Collections Directors who responded to the survey indicated only a few skills that they use on the job. Most notably, skills in Credit Control, Financial Analysis, bill collections, and Collections are correlated to pay that is above average. Those familiar with Collections also tend to know Financial Analysis.

Pay by Experience Level for Credit / Collections Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Collections Directors do not generally earn higher incomes from more experience in the field. The average worker who claims fewer than five years of experience earns around $74K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $99K. After one to two decades on the job, professionals can reap plentiful salaries that average out to the six-figure sum of $109K. Collections Directors who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $111K on average.

Credit / Collections Director Reviews

Q: What is it like working as a Credit / Collections Director?

Credit / Collections Director in Cincinnati:
"The Management."
Pros: Love what I do, love the firm I work for, love the people I work with.
Cons: The stress, the size of the firm, the lack of raises.

Related Job Salaries

Key Stats for Credit / Collections Director

Gender

Female
43 %
Male
57 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.
046
1-4 years
5%
5-9 years
10%
10-19 years
46%
20 years or more
39%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Director Salaries



National Average
$107,000


Entry-Level
up arrow 31%

Skills That Affect Credit / Collections Director Salaries

Credit Control
up arrow 5%




National Average
$107,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

1-4 years
5%
5-9 years
10%
10-19 years
46%
20 years or more
39%

Common Health Benefits

medical benefits
Medical: 91%
dental benefits
Dental: 88%
vision benefits
Vision: 74%
dental benefits
None: 9%
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