Credit / Collections Director Salary

Collections Directors in the United States pull down an average of $98K per year. Geography and experience level each impact pay for this group, with the former having the largest influence. For the most part, Collections Directors enjoy their work and report high levels of job satisfaction. A large number receive medical and dental insurance and a fair number get vision plans. Women are just slightly outnumbered, with male Collections Directors making up 56 percent of survey respondents. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$63,569 - $135,296
$64K
$98K
$140K
MEDIAN: $98,014
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Salary
$63,569 - $135,296  
   
Bonus
$4,880 - $24,819  
Profit Sharing
$1,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$69,443 - $152,825  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 97
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Job Description for Credit / Collections Director

As the available avenues of credit continue to expand, it becomes all the more important for credit-issuing businesses to make smarter and more informed choices when determining applicants' eligibility and credit-worthiness, as it remains important to ensure that those who draw credit repay their debts in a timely fashion. This is why such businesses have departments dedicated primarily to credit and collections, and credit/collections directors are the individuals tasked with coordinating these duties.

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Credit / Collections Director Tasks

  • Lead a credit collections team, supervise employees, and participate in hiring and disciplinary decisions.
  • Direct team to meet collection goals, and measure and report the team's collection rates.
  • Locate delinquent borrowers and notify them of their debts.
  • Set up debt payment plans and work with customers to help them pay off their debt.
  • Work with third party agencies such as banks and law firms to resolve debt.

Credit / Collections Director Job Listings

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Popular Skills for Credit / Collections Director


Survey takers who work as Collections Directors usually report a few specific skills. Most notably, skills in Credit Control, Financial Analysis, bill collections, and Collections are correlated to pay that is above average. Those proficient in Collections are, more often than not, also skilled in Financial Analysis.

Pay by Experience Level for Credit / Collections Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Collections Directors, more experience generally translates to higher pay. The average beginner in this position makes around $74K, but folks who have been around for five to 10 years see a markedly higher median salary of $99K. Professionals who claim 10 to 20 years of experience can secure some pretty cushy paychecks; the median for this group is a six-figure $110K. People who have worked for more than 20 years report a median income of $115K, which is barely higher than the median for folks with 10 to 20 years of experience.

Credit / Collections Director Reviews

Q: What is it like working as a Credit / Collections Director?

Credit / Collections Director in Cincinnati:
`"$The Management."`
Pros: Love what I do, love the firm I work for, love the people I work with.
Cons: The stress, the size of the firm, the lack of raises.

Related Job Salaries

Key Stats for Credit / Collections Director

Gender

Female
44 %
Male
56 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.
1-4 years
5%
5-9 years
10%
10-19 years
45%
20 years or more
39%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Director Salaries

▲7%

▲2%

National Average
$108,000

▼8%

Entry-Level
▼31%

Skills That Affect Credit / Collections Director Salaries




▲1%

National Average
$108,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 10 votes.

Gender

Female
44 %
Male
56 %

Years of Experience

1-4 years
5%
5-9 years
10%
10-19 years
45%
20 years or more
39%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 86%
vision benefits
Vision: 73%
dental benefits
None: 11%
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