Credit / Collections Supervisor Salary

With a little over a half of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $51K per year and can range from $36K on the lower end to $69K per year near the higher end. Residence and tenure each impact pay for this group, with the former having the largest influence. Job satisfaction for Collections Supervisors is high. A large number receive medical and dental insurance and a fair number get vision plans. Men are in the minority of survey respondents, with female Collections Supervisors making up 72 percent. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$38,184 - $68,237
$38K
$51K
$68K
MEDIAN: $50,533
10%
50%
90%

Add this chart to your site: 640px    300px

$14.51 - $24.05
$15
$19
$24
MEDIAN: $19.21
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$38,184 - $68,237  
   
Bonus
$1,177 - $11,728  
Profit Sharing
$3,400  
Commission
$8,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,886 - $69,180  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 369
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.51 - $24.05  
   
Overtime
$22.22 - $47.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$1,177 - $11,728  
   
Commission
$8,500  
Profit Sharing
$3,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,886 - $69,180  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 97

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

Read More...

Credit / Collections Supervisor Tasks

  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.

Common Career Paths for Credit / Collections Supervisor


Add this chart to your site:   640px 640px    300px 300px


As Collections Supervisors transition into upper-level roles such as National Credit Manager, they may see a strong upturn in salary. National Credit Managers earn $72K on average per year. It is not unusual for a Collections Supervisor to become a Collections Manager or a Credit Manager.

Credit / Collections Supervisor Job Listings

Search for more jobs:

Popular Skills for Credit / Collections Supervisor


Collections Supervisors seem to require a rather large skill set. Most notably, skills in Operations Management, Bilingual, Financial Analysis, and Credit Control are correlated to pay that is above average, with boosts between 9 percent and 18 percent. Skills that seem to negatively impact pay include Billing and Collections. The majority of those who know Collections also know Credit Control and Negotiation. The majority of those who know Customer Service also know Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Collections Supervisors, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Folks who are navigating the first five years of their careers have a median salary of approximately $47K in this position. Those who have been around for five to 10 years don't get much more, though; the median salary in that group is $48K. On average, Collections Supervisors make $52K following one to two decades on the job. As Collections Supervisors reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $55K.

Pay Difference by Location

National Average: $50,041

Larger city markers indicate a job is popular in that location.

For those looking to make money, Collections Supervisors in San Jose enjoy an exceptional pay rate, 31 percent above the national average. Collections Supervisors will also find cushy salaries in Houston (+22 percent), Dallas (+14 percent), San Diego (+11 percent), and Pittsburgh (+11 percent). San Antonio ranks last in the field for pay, reporting salaries 12 percent below the national average. Two other places where employers offer below-median salaries are Miami (9 percent less) and St. Louis (6 percent less).

Related Job Salaries

Key Stats for Credit / Collections Supervisor

Gender

Female
72 %
Male
28 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 82 votes.
Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
34%
20 years or more
21%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Supervisor Salaries

▲10%

▲4%

National Average
$50,000

▼3%

▼5%

Skills That Affect Credit / Collections Supervisor Salaries

Operations Management
▲18%

Bilingual
▲12%



Microsoft Excel
▲4%

▲3%

Team Leadership
▲3%


bill collections
▼0%

National Average
$50,000


▼3%

Billing
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 82 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
34%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 83%
vision benefits
Vision: 72%
dental benefits
None: 10%
ADVERTISEMENT