Credit / Collections Supervisor Salary

With just under three-fifths of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $51K per year and can range from $36K on the lower end to $70K per year near the higher end. With some bonuses and profit sharing proceeds approaching $10K each, total incomes of Collections Supervisors generally range from $36K to $70K depending on individual performance. Residence and experience level each impact pay for this group, with the former having the largest influence. Medical and dental benefits are awarded to a large number, and a fair number earn vision coverage. Most workers in this position report high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$38,652 - $69,575
$39K
$51K
$70K
MEDIAN: $51,130
10%
50%
90%

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$14.63 - $24.11
$15
$19
$24
MEDIAN: $18.69
10%
50%
90%

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$0$69K
Salary $38,652 - $69,575
Bonus $979 - $10,022
Profit Sharing $1,208 - $9,933
Commission $8,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,520 - $69,933
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 361
Hourly Data $0$47
Hourly Rate $14.63 - $24.11
Overtime $22.37 - $47.34
Annual Data $0$69K
Bonus $979 - $10,022
Commission $8,000
Profit Sharing $1,208 - $9,933
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,520 - $69,933
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 100

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United States (change)

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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.
  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.

Common Career Paths for Credit / Collections Supervisor


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At the upper end, Collections Supervisors who move into a National Credit Manager role can end up with a hefty increase in pay. The average income for National Credit Managers is a much higher $72K per year. More often than not, a Collections Manager role is the next step for Collections Supervisors moving up in the field. Pay for Collections Managers is usually $49K. Many Collections Supervisors choose to take on a Credit Manager role instead, where salaries are typically $57K.

Credit / Collections Supervisor Job Listings

Popular Skills for Credit / Collections Supervisor


Collections Supervisors seem to exploit a large range of skills on the job. Most notably, skills in Operations Management, Bilingual, Financial Analysis, and Credit Control are correlated to pay that is above average, with boosts between 9 percent and 16 percent. At the other end of the pay range are skills like Billing and Collections. The majority of those who know Customer Service also know Negotiation and Credit Control. For most people, competency in Collections indicates knowledge of Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Pay by Experience for a Credit / Collections Supervisor has a positive trend. An entry-level Credit / Collections Supervisor with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 129 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Credit / Collections Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 153 salaries. An experienced Credit / Collections Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 192 salaries. A Credit / Collections Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 97 salaries.

Pay Difference by Location

National Average: $50,657

Larger city markers indicate a job is popular in that location.

For Collections Supervisors, busy San Jose offers a higher-than-average pay rate, 29 percent above the national average. Collections Supervisors will also find cushy salaries in Houston (+19 percent), Tampa (+19 percent), Pittsburgh (+16 percent), and Dallas (+12 percent). In Miami, salaries are 9 percent below the national average and represent the lowest-paying market. A couple other locations with smaller-than-average paychecks include St. Louis (7 percent lower) and Atlanta (5 percent lower).

Related Job Salaries

Key Stats for Credit / Collections Supervisor

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 90 votes.
Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
34%
20 years or more
21%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Supervisor Salaries

▲10%

▲4%

National Average
$51,000

▼3%

▼5%

Skills That Affect Credit / Collections Supervisor Salaries

Operations Management
▲16%

Bilingual
▲11%




Team Leadership
▲4%

▲2%


bill collections
▼0%

National Average
$51,000


▼4%

Billing
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 90 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
34%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 81%
vision benefits
Vision: 73%
no benefits
None: 11%
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