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Credit / Collections Supervisor Salary

A little over a half of Collections Supervisors in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $33K to $68K per year, and the average comes out to $48K per year. Overall compensation packages to Collections Supervisors range from $33K on the low end to $68K on the high end; this includes bonuses that peak near $12K and profit sharing that approaches $7K, with some high rollers snagging commissions as high as $20K. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Female Collections Supervisors survey participants are more prevalent than men — 67 percent of professionals. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. For the most part, Collections Supervisors enjoy their work and report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$35,164 - $65,731
(Median)
$35K
$48K
$66K
MEDIAN: $47,704
10%
50%
90%

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$11.82 - $24.49
(Median)
$12
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$35,164 - $65,731  
   
Bonus
$0.00 - $12,302  
Profit Sharing
$481.77 - $7,213  
Commission
$250.00 - $20,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,294 - $68,226  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 546
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.82 - $24.49  
   
Overtime
$18.49 - $35.00  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $12,302  
   
Commission
$250.00 - $20,000  
Profit Sharing
$481.77 - $7,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$33,294 - $68,226  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 152

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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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It's not very common for Collections Supervisors to move on to become National Credit Managers. Average pay for a National Credit Manager is $71K annually. It is quite typical for Collections Supervisors to transition into roles as Collections Managers or Credit Managers, where reported median earnings are $1K and $8K higher per year.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors report using a diverse set of skills on the job. Most notably, skills in Financial Analysis, Credit Control, Collections, and Accounts Receivable are correlated to pay that is above average. The majority of those who know Collections also know Credit Control and Negotiation. Most people familiar with Customer Service also know Negotiation and Credit Control.

Pay by Experience Level for Credit / Collections Supervisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Collections Supervisors, extensive experience does not lead to significantly more money. Relatively untried employees who have less than five years' experience make $41K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $46K. On average, Collections Supervisors make $50K following one to two decades on the job. After two decades in the workforce, the average Collections Supervisor generally earns more than ever; median pay for this group is estimated at $55K.

Related Job Salaries

United States (change)

Experience Affects Credit / Collections Supervisor Salaries



National Average
$48,000



Skills That Affect Credit / Collections Supervisor Salaries



Collections
up arrow 1%

Accounts Receivable
0%

Negotiation
0%

National Average
$48,000

Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 142 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
23%
10-19 years
35%
20 years or more
20%

Common Health Benefits

medical benefits Medical: 83% dental benefits Dental: 75%
vision benefits Vision: 62% employee benefits None: 14%
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