Credit / Collections Supervisor Salary

With a little over a half of Collections Supervisors in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Collections Supervisors is $51K per year and can range from $36K on the lower end to $70K per year near the higher end. With some bonuses approaching $12K and certain profit sharing proceeds approaching $10K, overall incomes of Collections Supervisors spread between $36K and $70K depending on individual performance. Geographic location and experience level each impact pay for this group, with the former having the largest influence. A large number receive medical and dental insurance and a fair number get vision insurance. The majority of workers are highly satisfied with their job. The numbers in this rundown were provided by PayScale's salary survey participants.

$38,404 - $69,031
$38K
$51K
$69K
MEDIAN: $51,015
10%
50%
90%

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$14.54 - $23.84
$15
$19
$24
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$38,404 - $69,031  
   
Bonus
$1,192 - $11,675  
Profit Sharing
$1,208 - $9,933  
Commission
$8,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,959 - $69,637  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 363
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$14.54 - $23.84  
   
Overtime
$22.22 - $47.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$1,192 - $11,675  
   
Commission
$8,000  
Profit Sharing
$1,208 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,959 - $69,637  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 93

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Credit / Collections Supervisor

A credit and collections supervisor is responsible for managing all aspects of a company's activities involving credit given to clients and customers, with a strong focus on collecting payments on delinquent accounts. The supervisor's main task is to oversee the credit and collection department by providing motivation, strategy, and direction to staff to meet the company's collection needs.

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Credit / Collections Supervisor Tasks

  • Calculate monthly, quarterly, and annual reports for individual and all accounts
  • Identify and review metrics for write-offs, credit limits, repayment plans and service levels.
  • Manage the credit, collections, and billing process, and supervise staff.
  • Establish and monitor customer credit lines, reporting on them to internal and legal teams.

Common Career Paths for Credit / Collections Supervisor


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Collections Supervisors may progress into high-paying roles like National Credit Manager, where median compensation is $72K annually. Given that the median pay is $49K, it may be surprising to find that a Collections Manager is the most common role for Collections Supervisors to subsequently assume on their way up the ladder. Transitioning into a Credit Manager role — which pays $57K — is also typical for Collections Supervisors, though less common by comparison.

Credit / Collections Supervisor Job Listings

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Popular Skills for Credit / Collections Supervisor


Collections Supervisors seem to require a rather large skill set. Most notably, skills in Operations Management, Bilingual, Financial Analysis, and Credit Control are correlated to pay that is above average, with boosts between 9 percent and 17 percent. At the other end of the pay range are skills like Billing and Collections. People who know Customer Service usually also know Negotiation and Credit Control. Those educated in Collections tend to be well versed in Credit Control and Negotiation.

Pay by Experience Level for Credit / Collections Supervisor

Pay by Experience for a Credit / Collections Supervisor has a positive trend. An entry-level Credit / Collections Supervisor with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 129 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Credit / Collections Supervisor with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 153 salaries. An experienced Credit / Collections Supervisor which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $53,000 based on 192 salaries. A Credit / Collections Supervisor with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 97 salaries.

Pay Difference by Location

National Average: $50,643

Larger city markers indicate a job is popular in that location.

For Collections Supervisors, working in the bustling city of San Jose has its advantages, including an above-average pay rate. Collections Supervisors will also find cushy salaries in Houston (+19 percent), Tampa (+19 percent), Pittsburgh (+16 percent), and Dallas (+12 percent). The lowest-paying market is Miami, which sits 9 percent below the national average. Employers pay around 7 percent less in St. Louis and 5 percent less in Atlanta, below-median salaries for those in this field.

Related Job Salaries

Key Stats for Credit / Collections Supervisor

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 83 votes.
Less than 1 year
1%
1-4 years
21%
5-9 years
24%
10-19 years
33%
20 years or more
21%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Credit / Collections Supervisor Salaries

▲10%

▲4%

National Average
$51,000

▼3%

▼5%

Skills That Affect Credit / Collections Supervisor Salaries

Operations Management
▲17%

Bilingual
▲11%




Team Leadership
▲4%

▲2%


bill collections
▼0%

National Average
$51,000


▼4%

Billing
▼6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 83 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
21%
5-9 years
24%
10-19 years
33%
20 years or more
21%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 83%
vision benefits
Vision: 73%
no benefits
None: 9%