Get a Salary Report for



- Compare Your Salary
- Evaluate a Job Offer


- Price a New Hire
- Give a Raise



- Benchmark Jobs
- Create a Comp Plan

Customer Care Specialist Salary (United States)

A Customer Care Specialist earns an average wage of $13.94 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. A skill in Customer Relationship Management (CRM) is associated with high pay for this job.
Customer Care Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,140 - $55,638
(Median)
27K
36K
44K
56K
MEDIAN: $36,117
10%
50%
75%
90%
Add this chart to your site: 640px    300px
Customer Care Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.02 - $18.99
(Median)
10
14
16
19
MEDIAN: $13.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19K$38K$57K
Salary
$27,140 - $55,638  
   
Bonus
$0.00 - $4,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,460 - $49,264  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 108
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.02 - $18.99  
   
Overtime
$14.81 - $29.61  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $4,093  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,460 - $49,264  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 142
Is Customer Care Specialist your job title? Get a personalized salary report!
Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Customer Care Specialist

  • Coordinate with customers to resolve any billing inquiries.
  • Act as the first point of contact for customers seeking help with products or technical issues.
  • Provide troubleshooting and technical assistance to customers.
  • Assess the customer's needs and translation into solutions.

Customer Service Representative (CSR) Job Listings

Search for more jobs:
job title / company
location

Pay by Experience Level for Customer Care Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Customer Care Specialist Advice

What do you wish you knew about your job when you first started out?
Customer Care Specialist in Las Cruces:
"Patience Is The Key."
Open mind with people that stop in the office to speak with you. Patience is important and will be tested by employees and customers.

Related Job Salaries

Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -

Experience Affects Customer Care Specialist Salaries

Late-Career
up arrow 25%
Experienced
up arrow 5%
Mid-Career
up arrow 3%
National Average
$32,000
Entry-Level
up arrow 3%

Skills That Affect Customer Care Specialist Salaries

Customer Relationship Management (CRM)
up arrow 11%
Phone Support
up arrow 5%
Customer Service
up arrow 2%
National Average
$32,000

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 56 votes.

Gender

Female
75%
female alumni
 
Male
25%
male alumni

Years of Experience

Less than 1 year
2%
1-4 years
44%
5-9 years
27%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 76% dental benefits Dental: 67%
vision benefits Vision: 50% employee benefits None: 23%