Customer Care Specialist with Customer Relationship Management (CRM) Skills Salary

A Customer Care Specialist with Customer Relationship Management (CRM) skills earns an average wage of $14.80 per hour. People in this job generally don't have more than 20 years' experience.

$23,700 - $63,023
(Median)
$24K
$41K
$63K
MEDIAN: $40,652
10%
50%
90%

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$11.53 - $19.58
(Median)
$12
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$23,700 - $63,023  
   
Bonus
$2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,429 - $48,719  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.53 - $19.58  
   
Overtime
$17.99 - $33.43  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$2,948  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,429 - $48,719  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 35
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Pay by Experience Level for Customer Care Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Customer Care Specialist Salaries

Late-Career
up arrow 17%

Experienced
up arrow 14%

National Average
$35,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
5%
1-4 years
43%
5-9 years
26%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 75%
medical benefits
Vision: 61%
dental benefits
None: 20%
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