Customer Care Specialist with Customer Relationship Management (CRM) Skills Salary

A Customer Care Specialist with Customer Relationship Management (CRM) skills earns an average wage of $14.70 per hour. People in this job generally don't have more than 20 years' experience.

$23,700 - $60,200
$24K
$42K
$60K
MEDIAN: $41,653
10%
50%
90%

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$11.02 - $19.03
$11
$15
$19
MEDIAN: $14.70
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$23,700 - $60,200  
   
Bonus
$2,048  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,266 - $49,417  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 23
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.02 - $19.03  
   
Overtime
$18.04 - $32.97  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$2,048  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,266 - $49,417  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 40

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Pay by Experience Level for Customer Care Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Care Specialist

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
5%
1-4 years
48%
5-9 years
22%
10-19 years
16%
20 years or more
10%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Care Specialist Salaries

Late-Career
▲26%

Experienced
▲18%

National Average
$34,000

Mid-Career
▼2%

Entry-Level
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
5%
1-4 years
48%
5-9 years
22%
10-19 years
16%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 79%
vision benefits
Vision: 66%
dental benefits
None: 16%
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