Customer Care Specialist with Customer Relationship Management (CRM) Skills Salary

A Customer Care Specialist with Customer Relationship Management (CRM) skills earns an average wage of $14.69 per hour. People in this job generally don't have more than 20 years' experience.

$26,000 - $60,000
$26K
$41K
$60K
MEDIAN: $40,894
10%
50%
90%

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$11.11 - $18.85
$11
$15
$19
MEDIAN: $14.68
10%
50%
90%

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$0$60K
Salary $26,000 - $60,000
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,620 - $49,598
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 24
Hourly Data $0$32
Hourly Rate $11.11 - $18.85
Overtime $17.92 - $32.44
Annual Data $0$49K
Bonus $2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,620 - $49,598
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 37

Find Out Exactly What You Should Be Paid

United States (change)

Customer Care Specialist Job Listings

Pay by Experience Level for Customer Care Specialist

Pay by Experience for a Customer Care Specialist has a positive trend. An entry-level Customer Care Specialist with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 40 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Care Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 18 salaries. An experienced Customer Care Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $39,000 based on 11 salaries. A Customer Care Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $43,000 based on 6 salaries.

Key Stats for Customer Care Specialist

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.
Less than 1 year
3%
1-4 years
48%
5-9 years
23%
10-19 years
15%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Care Specialist Salaries

Late-Career
▲26%

Experienced
▲15%

National Average
$34,000

Mid-Career
▼2%

Entry-Level
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 17 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
3%
1-4 years
48%
5-9 years
23%
10-19 years
15%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 73%
vision benefits
Vision: 60%
no benefits
None: 22%
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