Customer Relations Assistant Salary

Customer Relations Assistants in the United States take home approximately $13.83 per hour on average. Among folks in this role, job satisfaction levels approximately match the national average. While more than two-fifths report receiving no health benefits, more than half do receive medical coverage, and slightly more than half have dental, as well. The vast majority (90 percent) of Customer Relations Assistants who took the survey are female. This report is based on responses to the PayScale salary survey.
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$23,839 - $60,402
$24K
$38K
$60K
MEDIAN: $37,680
10%
50%
90%

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$10.05 - $20.05
$10
$14
$20
MEDIAN: $13.83
10%
50%
90%

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$0$60K
Salary $23,839 - $60,402
Bonus $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,723 - $50,496
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 18
Hourly Data $0$44
Hourly Rate $10.05 - $20.05
Overtime $3.30 - $44.60
Annual Data $0$50K
Bonus $2,035
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,723 - $50,496
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 32

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Relations Assistant

A customer relations assistant performs a variety of tasks, the most important of which involves serving as the point of contact between a business and its customers. In this role, the customer relations assistant can do many different things, including take orders, handle complaints, and provide general product advice. Most of the work is done in-person, though they may handle phone calls and e-mails, as well.

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Customer Relations Assistant Tasks

  • Completes transactions, records of complaints and actions taken, comments using internal PC systems.
  • Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
  • Documents details of telephone conversation and actions taken .

Customer Relations Assistant Job Listings

Pay by Experience Level for Customer Relations Assistant

Pay by Experience for a Customer Relations Assistant has a positive trend. An entry-level Customer Relations Assistant with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 33 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relations Assistant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 26 salaries. An experienced Customer Relations Assistant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $41,000 based on 7 salaries. A Customer Relations Assistant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 12 salaries.

Related Job Salaries

Key Stats for Customer Relations Assistant

Gender

Female
90 %
Male
10 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
10%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relations Assistant Salaries

Experienced
▲15%

Late-Career
▲9%

National Average
$35,000

▼2%

Mid-Career
▼11%

Skills That Affect Customer Relations Assistant Salaries


Customer Service
▼0%

National Average
$35,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
10%
1-4 years
52%
5-9 years
22%
10-19 years
14%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 53%
vision benefits
Vision: 50%
no benefits
None: 42%
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