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Customer Relations Manager (CRM) Salary

Change Country United States » Job » Customer Relations Manager (CRM) Overview » Customer Relations Manager (CRM) Salary
Updated: 7 May 2013
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Rated 4 out of 5 based on 72 Customer Relations Manager (CRM) votes.
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Customer Relations Manager (CRM) 2013 Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$27,010 - $77,836
(Median)
0
27K
43K
60K
78K
MEDIAN: $42,782
10%
50%
75%
90%
national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary$29,498 - $80,466  
   
Bonus$0.00 - $9,982  
Profit Sharing$100.67 - $3,725  
Commission$2,500 - $21,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,010 - $77,836  
PayScale
Country: United States | Currency: USD | Updated: 7 May 2013 | Individuals Reporting: 241

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Customer Relations Manager (CRM) Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
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company salaries
Companies and Industries for Customer Relations Manager (CRM) Salaries

Popular Employers

Salary Range

Bank of America Corp. (BOFA)$36,425 - $50,868
Popular Industries

Salary Range

Software Development$34,496 - $79,789
Automobile Dealer$31,774 - $82,551
Mortgage Servicing$34,161 - $78,788
Banking$34,458 - $79,643
Logistics Services$33,788 - $77,557

key statistics
Key Statistics for Customer Relations Manager (CRM) Salaries and Jobs

Female
68%
female alumni
 
Male
32%
male alumni
Salary:$36,782 - $64,919 $40,824 - $65,793
Years of Experience
Less than 1 year
2%
1-4 years
45%
5-9 years
26%
10-19 years
18%
20 years or more
10%
Top Degrees

Salary Range

Most Common Health Benefits
medical benefits Medical: 76% dental benefits Dental: 67%
vision benefits Vision: 49% employee benefits None: 22%

alumni reports
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career path
Career Path for Customer Relations Manager (CRM) Jobs

Common Past Jobs
Common Future Jobs

Customer Relations Manager (CRM)

Salary Range

$27,010 - $77,836
payscale
Customer Service Representative (CSR)
$19,521 - $41,576
Customer Service Manager
$25,901 - $73,258
Customer Service Supervisor
$21,801 - $55,873
 
Common Future Jobs

Customer Relations Manager (CRM)

Salary Range

$27,010 - $77,836
payscale
Project Manager, (Unspecified Type / General)
$35,996 - $100,691
Director, Customer Service
$44,724 - $137,605
 

career path
Salary Map for Customer Relations Manager (CRM) Jobs

Highest Salaries By City for Customer Relations Manager (CRM) Jobs

Top Cities by Popularity for Customer Relations Manager (CRM) Jobs

Highest Salaries By City Top Cities by Popularity

average job salaries
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