[ collapse ]

You »

- Compare Your Salary
- Evaluate a Job Offer

Someone You Manage »

- Price a New Hire
- Give a Raise

Whole Company »

- Benchmark Jobs
- Create a Comp Plan

Customer Relations Manager (CRM) Salary

United States » Job » Customer Relations Manager (CRM) Overview » Customer Relations Manager (CRM) Salary

Updated: 20 May 2013

Job Satisfaction

Highly satisfied

Rated 4 out of 5 based on 71 Customer Relations Manager (CRM) votes.

Subscribe to Our Newsletter

Salary and career advice to put you a step ahead.

Part of:

National Manager Salary

Customer Relations Manager (CRM) 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$26,685 - $77,587

(Median)

27K

42K

60K

78K

MEDIAN: $41,873

10%

50%

75%

90%

See your Customer Relations Manager (CRM) connections ↓

Customer Relations Manager (CRM) Job Listings

Customer Relations Manager (copy 2)

May 16

Gamesa - Feasterville-Trevose, PA

Job Title: Customer Relations Manager (KAM) Direct... in sales or customer relations. (Previous experience in energy a plus) Good Customer Relationship... - Indeed

Apply For This Job »

Provider Relations Customer Support Manager - Albany, NY

May 20

CSC - Menands, NY

Provider Relations Customer Support Manager - Albany... relations with customers Strong ability to multi-task and work independently Demonstrated strong customer... - Indeed

Apply For This Job »

Customer Relations Manager

May 10

McLaren Industries - Torrance, CA

Support experience Customer Service Experience Additional Requirements: Must have excellent communication skills Excellent customer service experience or... - Indeed

Apply For This Job »

View More Listings »

jobs by

Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$27K	$54K	$81K
Salary	$29,098 - $80,369
Bonus	$0.00 - $9,959
Profit Sharing	$400.00 - $3,034
Commission	$2,500 - $21,000
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$26,685 - $77,587
Country: United States \| Currency: USD \| Updated: 20 May 2013 \| Individuals Reporting: 244

Add to your site |

Customer Relations Manager (CRM) Tasks

Manages the customer service operations, which deals directly with customers and is the first point of contact.
Develops, tracks and reports key performance measurements for the unit.
Develops and implements process and procedures to improve operational efficiency.
Oversees cross functional work areas targeted to resolve issues raised by customers.

Read more about: Customer Service Managers, Customer Service Representatives

Your Customer Relations Manager (CRM) Connections Invite your friends

Please log in with Facebook to see who you know.

Companies and Industries for Customer Relations Manager (CRM) Salaries

Popular Employers

Salary Range


Bank of America Corp. (BOFA)	$36,425 - $50,868

Popular Industries

Salary Range


Software Development	$33,591 - $83,048
Automobile Dealer	$28,066 - $84,316
Mortgage Servicing	$33,245 - $83,051
Banking	$33,666 - $82,555
Logistics Services	$32,995 - $80,828

Key Statistics for Customer Relations Manager (CRM) Salaries and Jobs

Gender

	Female 68%			Male 32%
Salary:	$36,000 - $65,240			$40,824 - $66,256

Years of Experience

Less than 1 year

1-4 years

47%

5-9 years

25%

10-19 years

18%

20 years or more

Top Degrees

Salary Range


Bachelor's Degree	$31,068 - $90,187
Master of Business Administration (MBA)	$49,493 - $93,701
Associate's Degree	$23,557 - $109,262

See more degrees

Most Common Health Benefits

	Medical: 76%		Dental: 67%
	Vision: 50%		None: 22%

Special Features

Fortune 100 CEO Income Compared to Average Worker at Company
Many CEOs earn millions a year, but how does their pay compare to the average worker at their company? We list the highest earners.

More Special Features

Which jobs, cities and industries are seeing wages rise or fall? Track the latest compensation trends with The PayScale Index Q1 2013 results.

» You think you have a bad boss? We reveal the Top 5 Jobs That Hate Their Boss.

» College Salary Report 2013: Review more than 1,000 schools and 130 majors