Customer Relations Manager (CRM) Salary

Updated: 31 May 2012
United States » Job » Customer Relations Manager (CRM) Overview » Customer Relations Manager (CRM) Salary
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25K$50K$75K
Salary$30,259 - $73,677  
   
Bonus$0.00 - $12,329  
Profit Sharing$511 - $11,745  
Commission$2,035 - $11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,731 - $74,179  
PayScale
Country: United States | Currency: USD | Updated: 31 May 2012 | Individuals Reporting: 265
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company salaries
Companies and Industries for Customer Relations Manager (CRM) Salaries

Popular Employers

Salary Range

Bank of America Corp. (BOFA)$38,900 - $61,500
IKEANot enough data
Popular Industries

Salary Range

Auto/Car Dealership$31,458 - $83,796
Information Technology (IT) Services$33,643 - $80,216
Mortgage Servicing$33,162 - $77,545
Financial Services$34,190 - $78,867
Telecommunications$35,371 - $80,553

key statistics
Key Statistics for Customer Relations Manager (CRM) Salaries and Jobs

Gender
Female
69%
female alumni
 
Male
31%
male alumni
Salary:$36,773 - $59,943 $39,023 - $66,360
Years of Experience
Less than 1 year
2%
1-4 years
42%
5-9 years
29%
10-19 years
19%
20 years or more
7%
Most Common Health Benefits
medical benefits Medical: 76% dental benefits Dental: 64%
vision benefits Vision: 46% employee benefits None: 23%

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career path
Career Path for Customer Relations Manager (CRM) Jobs

Common Past Jobs
Common Future Jobs

Customer Relations Manager (CRM)

Salary Range

$26,731 - $74,179
payscale
Customer Service Representative (CSR)
$19,420 - $41,679
Customer Service Manager
$25,778 - $73,436
Customer Service Supervisor
$21,732 - $55,645
 
Common Future Jobs

Customer Relations Manager (CRM)

Salary Range

$26,731 - $74,179
payscale
Project Manager, (Unspecified Type / General)
$35,878 - $100,721
 

career path
Salary Map for Customer Relations Manager (CRM) Jobs

Highest Salaries By City for Customer Relations Manager (CRM) Jobs

Top Cities by Popularity for Customer Relations Manager (CRM) Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Customer Relations Manager (CRM) Job Description

People with the job title Customer Relations Manager (CRM) typically fall into one of the following PayScale standard occupations.

Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

See Sample Job Descriptions for All Jobs

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