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Customer Relations Manager (CRM) Salary

United States » Job » Customer Relations Manager (CRM) Overview » Customer Relations Manager (CRM) Salary

Updated: 7 May 2013

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National Manager Salary

Customer Relations Manager (CRM) 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$27,010 - $77,836

(Median)

27K

43K

60K

78K

MEDIAN: $42,782

10%

50%

75%

90%

See your Customer Relations Manager (CRM) connections ↓

Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$27K	$54K	$81K
Salary	$29,498 - $80,466
Bonus	$0.00 - $9,982
Profit Sharing	$100.67 - $3,725
Commission	$2,500 - $21,000
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$27,010 - $77,836
Country: United States \| Currency: USD \| Updated: 7 May 2013 \| Individuals Reporting: 241

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Customer Relations Manager (CRM) Job Listings

AT&T Service Mgr Customer Relations - Dallas, TX

May 15

AT&T - Dallas, TX

Mgr Customer Relations - Dallas, TX - 1321872 Description Ideal Candidate may be pursuing or have completed an undergraduate degree. Description: Customer... - Indeed

Apply For This Job »

Customer Relations Manager

May 09

Pasona - California

Japanese, English 1, Quality Control 2, Monitor claims 3, Supervise 2 stuff 4, OEM sales 5, R&D 6, Product development / Improvement Sales Engineering... - Indeed

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Provider Relations Customer Support Manager - Albany, NY

May 02

CSC - Menands, NY

Provider Relations Customer Support Manager - Albany... relations with customers Strong ability to multi-task and work independently Demonstrated strong customer... - Indeed

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Customer Relations Manager (CRM) Tasks

Manages the customer service operations, which deals directly with customers and is the first point of contact.
Develops, tracks and reports key performance measurements for the unit.
Develops and implements process and procedures to improve operational efficiency.
Oversees cross functional work areas targeted to resolve issues raised by customers.

Read more about: Customer Service Managers, Customer Service Representatives

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Companies and Industries for Customer Relations Manager (CRM) Salaries

Popular Employers

Salary Range


Bank of America Corp. (BOFA)	$36,425 - $50,868

Popular Industries

Salary Range


Software Development	$34,496 - $79,789
Automobile Dealer	$31,774 - $82,551
Mortgage Servicing	$34,161 - $78,788
Banking	$34,458 - $79,643
Logistics Services	$33,788 - $77,557

Key Statistics for Customer Relations Manager (CRM) Salaries and Jobs

Gender

	Female 68%			Male 32%
Salary:	$36,782 - $64,919			$40,824 - $65,793

Years of Experience

Less than 1 year

1-4 years

45%

5-9 years

26%

10-19 years

18%

20 years or more

10%

Top Degrees

Salary Range


Bachelor's Degree	$31,354 - $85,282
Master of Business Administration (MBA)	$49,316 - $94,363
Associate's Degree	$45,000 - $77,500
Bachelor of Arts (BA), Communication	$32,500 - $71,250

See more degrees

Most Common Health Benefits

	Medical: 76%		Dental: 67%
	Vision: 49%		None: 22%

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