Customer Relations Supervisor Salary

The average pay for a Customer Relations Supervisor is $44,789 per year. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this field.

$34,860 - $61,746
$35K
$45K
$62K
MEDIAN: $44,789
10%
50%
90%

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$14.24 - $19.00
$15
MEDIAN: $15.49
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$34,860 - $61,746  
   
Bonus
$98.99 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,259 - $61,839  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 36
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$15.49  
   
Overtime
$21.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$98.99 - $5,918  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,259 - $61,839  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 9
© PayScale, Inc. @ www.payscale.com

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Job Description for Customer Relations Supervisor

Customer relations supervisors work in almost every field in which goods or services are offered to customers. When customers have problems, these supervisors must report them to customer relations and may often attempt to resolve more complex issues, as well.

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Customer Relations Supervisor Tasks

  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.
  • Responsible for the staffing level of the department.
  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.

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Key Stats for Customer Relations Supervisor

Gender

Female
88 %
Male
12 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.
1-4 years
40%
5-9 years
18%
10-19 years
38%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relations Supervisor Salaries

Experienced
▲18%

Mid-Career
▲8%

National Average
$41,000

Entry-Level
▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 6 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

1-4 years
40%
5-9 years
18%
10-19 years
38%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 82%
vision benefits
Vision: 62%
dental benefits
None: 9%
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