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Customer Relations Supervisor Salary

The average pay for a Customer Relations Supervisor is $47,690 per year. Most people with this job move on to other positions after 20 years in this field. Pay for this job does not change much between less experienced and more experienced workers.
$31,677 - $63,995
(Median)
32K
39K
48K
64K
MEDIAN: $47,689
10%
25%
50%
90%

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$10.34 - $18.54
(Median)
10
14
17
19
MEDIAN: $14.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$31,677 - $63,995  
   
Bonus
$0.00 - $8,528  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,131 - $65,735  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 63
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.34 - $18.54  
   
Overtime
$18.26 - $27.38  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,528  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,131 - $65,735  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 21
United States (change)

Job Description for Customer Relations Supervisor

Customer relations supervisors work in almost every field in which goods or services are offered to customers. When customers have problems, these supervisors must report them to customer relations and may often attempt to resolve more complex issues, as well.

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Customer Relations Supervisor Tasks

  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.
  • Responsible for the staffing level of the department.
  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.

Customer Service Supervisor Job Listings

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Experience Affects Customer Relations Supervisor Salaries

Experienced
up arrow 4%

Mid-Career
up arrow 2%

National Average
$44,000

Entry-Level
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 19 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

1-4 years
40%
5-9 years
19%
10-19 years
36%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 12%