Customer Relations Supervisor Salary

A Customer Relations Supervisor earns an average salary of $47,880 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay.

$32,293 - $62,217
(Median)
$32K
$48K
$62K
MEDIAN: $47,879
10%
50%
90%

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$10.63 - $22.00
(Median)
$11
$15
$22
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,293 - $62,217  
   
Bonus
$0.00 - $8,644  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,867 - $62,078  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 65
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.63 - $22.00  
   
Overtime
$18.04 - $26.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $8,644  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,867 - $62,078  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 21
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Job Description for Customer Relations Supervisor

Customer relations supervisors work in almost every field in which goods or services are offered to customers. When customers have problems, these supervisors must report them to customer relations and may often attempt to resolve more complex issues, as well.

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Customer Relations Supervisor Tasks

  • Recommends solutions for customers complaints.
  • Coordinates with other departments to resolve issues involving the customer services department.
  • Responsible for the staffing level of the department.
  • Communicates, implements and interprets new and existing policies and procedures to staffs within the department.
  • Supervises the day-to-day activities of customer service department within established policies and procedures.

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Experience Affects Customer Relations Supervisor Salaries

Mid-Career
up arrow 9%

Experienced
up arrow 8%

National Average
$44,000

Entry-Level
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

1-4 years
42%
5-9 years
23%
10-19 years
30%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 11%
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