Customer Relationship Management (CRM) Application Administrator Salary

Average Customer Relationship Management Application Administrators in the United States make around $58K per year. Career length and the particular city each impact pay for this group, with the former having the largest influence. Most people who answered the questionnaire are men; 60 percent of Customer Relationship Management Application Administrators are male. The majority of workers are highly satisfied with their job. Health benefits are not claimed by all — roughly a fifth lack any form of coverage — but a fair number have medical insurance, and a strong majority have dental, too.

$42,449 - $88,084
$42K
$58K
$88K
MEDIAN: $57,629
10%
50%
90%

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$19.65 - $35.61
$27
MEDIAN: $27.25
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$42,449 - $88,084  
   
Bonus
$0.00 - $5,020  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,324 - $90,510  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 40
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$27.25  
   
Overtime
$47.47  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Bonus
$0.00 - $5,020  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$41,324 - $90,510  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 6

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United States (change)

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Job Description for Customer Relationship Management (CRM) Application Administrator

Customer relationship management (CRM) application administrators are responsible for designing, creating, maintaining, customizing, and updating a company's CRM interface so that employees can efficiently and effectively use it. The CRM application administrator must be able to communicate with colleagues, often rely on their input to keep the CRM software applications up to date and in line with user needs. They are also responsible for working with and training the employees on the CRM software, troubleshooting software-related problems, meeting with management about software updates, and preparing budgets related to CRM infrastructure. The application administrator typically works in an office setting during regular business hours, although alternative and/or additional hours may be required depending on the needs of the employer.

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Customer Relationship Management (CRM) Application Administrator Tasks

  • Use CRM application to create and maintain picklists, campaigns, dialogs, and reports.
  • Configure the system for new clients, projects, or to resolve inconsistencies.
  • Monitor data integrity within the CRM as well as maintaining documentation.
  • Work with users to provide training, solve problems, and correct errors.

Customer Relationship Management (CRM) Application Administrator Job Listings

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Key Stats for Customer Relationship Management (CRM) Application Administrator

Gender

Female
40 %
Male
60 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.
1-4 years
52%
5-9 years
22%
10-19 years
22%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relationship Management (CRM) Application Administrator Salaries

Experienced
▲24%

Mid-Career
▲9%

National Average
$58,000

Entry-Level
▼3%

Skills That Affect Customer Relationship Management (CRM) Application Administrator Salaries


National Average
$58,000

Microsoft Excel
▼5%

Data Analysis
▼17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 7 votes.

Gender

Female
40 %
Male
60 %

Years of Experience

1-4 years
52%
5-9 years
22%
10-19 years
22%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 71%
vision benefits
Vision: 55%
no benefits
None: 21%
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