Customer Relationship Management (CRM) Consultant Salary

For Customer Relationship Management Consultants, annual average wages total $69K per year. Total incomes of Customer Relationship Management Consultants incorporate potential for, in a few cases, more than $19K from bonuses and close to $7K from profit sharing; these performance components cause packages to range between $39K and $127K. Career length and the particular city each impact pay for this group, with the former having the largest influence. A large number enjoy medical while the larger part get dental coverage. Vision coverage is also available to a majority. The majority of Customer Relationship Management Consultants claim high levels of job satisfaction. Men make up the majority of Customer Relationship Management Consultants (66 percent) survey respondents.

$41,541 - $109,393
$42K
$69K
$110K
MEDIAN: $68,981
10%
50%
90%

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$14.97 - $85.57
$15
$28
$86
MEDIAN: $27.93
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$41,541 - $109,393  
   
Bonus
$2,018 - $19,271  
Profit Sharing
$1,007 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,021 - $126,899  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 130
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29$58$87
Hourly Rate
$14.97 - $85.57  
   
Overtime
$45.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$60K$120K$180K
Bonus
$2,018 - $19,271  
   
Profit Sharing
$1,007 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,021 - $126,899  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 28

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Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

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Customer Relationship Management (CRM) Consultant Tasks

  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.

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Popular Skills for Customer Relationship Management (CRM) Consultant


Survey results show that Customer Relationship Management Consultants use a fair number of skills. Most notably, facility with IT Consulting, C#, and C# Programming Language are correlated to pay that is significantly above average, leading to increases of 36 percent, 32 percent, and 24 percent, respectively. Most people skilled in Customer Relationship Management are similarly competent in Salesforce.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Pay by Experience for a Customer Relationship Management (CRM) Consultant has a positive trend. An entry-level Customer Relationship Management (CRM) Consultant with less than 5 years of experience can expect to earn an average total compensation of $61,000 based on 87 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relationship Management (CRM) Consultant with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $91,000 based on 61 salaries. An experienced Customer Relationship Management (CRM) Consultant which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $86,000 based on 41 salaries. A Customer Relationship Management (CRM) Consultant with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $132,000 based on 6 salaries.

Pay Difference by Location

National Average: $69,527

Larger city markers indicate a job is popular in that location.

Customer Relationship Management Consultants will find that Houston offers an impressive pay rate, one which exceeds the national average by 55 percent. Customer Relationship Management Consultants will also find cushy salaries in New York (+51 percent), Chicago (+44 percent), Dallas (+42 percent), and Charlotte (+35 percent). Customer Relationship Management Consultants in Los Angeles earn salaries far below the national average by 31 percent, proving that geography overwhelmingly affects the pay scale for those in this field.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Consultant

Gender

Female
34 %
Male
66 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 20 votes.
Less than 1 year
6%
1-4 years
37%
5-9 years
30%
10-19 years
25%
20 years or more
3%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
▲90%

▲31%

▲24%

National Average
$70,000

▼12%

Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

▲36%

C#
▲32%


▲22%

Business Analysis
▲20%

Siebel
▲17%

Customer Service
▲12%



National Average
$70,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 20 votes.

Gender

Female
34 %
Male
66 %

Years of Experience

Less than 1 year
6%
1-4 years
37%
5-9 years
30%
10-19 years
25%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 69%
vision benefits
Vision: 61%
no benefits
None: 12%
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