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Customer Relationship Management (CRM) Consultant Salary (United States)

The average salary for a Customer Relationship Management (CRM) Consultant is $70,066 per year. For the first five to ten years in this position, salary increases sharply, but any additional experience does not have a big effect on pay. The skills that increase pay for this job the most are Salesforce and Customer Relationship Management (CRM). Most people with this job move on to other positions after 20 years in this field.
Customer Relationship Management (CRM) Consultant Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$40,825 - $113,588
(Median)
41K
70K
90K
110K
MEDIAN: $70,066
10%
50%
75%
90%
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Customer Relationship Management (CRM) Consultant Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.95 - $122.34
(Median)
78
120
MEDIAN: $19.00
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$40,825 - $113,588  
   
Bonus
$487.96 - $20,000  
Profit Sharing
$405.47 - $93,701  
Commission
$2,500 - $19,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,126 - $128,572  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 245
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50$100$150
Hourly Rate
$9.95 - $122.34  
   
Overtime
$1.51 - $47.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$100K$200K$300K
Bonus
$487.96 - $20,000  
   
Commission
$2,500 - $19,800  
Profit Sharing
$405.47 - $93,701  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,126 - $128,572  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 32
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Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.
Read More...
Customer Relationship Management (CRM) Consultant Tasks
  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.

Management Consultant Job Listings

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Pay Difference By Location

Atlanta
up arrow 44%
New York
up arrow 19%
Dallas
up arrow 19%
Houston
up arrow 5%
Seattle
0%
National Average
$76,000
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Experienced
up arrow 14%
Mid-Career
up arrow 9%
National Average
$76,000
Entry-Level
up arrow 20%

Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

Salesforce
up arrow 15%
Siebel
up arrow 6%
National Average
$76,000
Project Management
up arrow 2%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 62 votes.

Gender

Female
32%
female alumni
 
Male
68%
male alumni

Years of Experience

Less than 1 year
8%
1-4 years
29%
5-9 years
35%
10-19 years
24%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 89% dental benefits Dental: 80%
vision benefits Vision: 67% employee benefits None: 10%