What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »
Browse Categories

Customer Relationship Management (CRM) Consultant Salary

For Customer Relationship Management Consultants, annual average wages total $73K per year. Total cash compensation to Customer Relationship Management Consultants bottoms out near $40K and approaches $135K on the high end; the biggest paychecks include approximately $20K from bonuses and almost $92K from profit sharing. Career length and the particular city each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The majority of Customer Relationship Management Consultants (69 percent) survey respondents are male. Most Customer Relationship Management Consultants like their work and job satisfaction is high.
$41,699 - $117,705
(Median)
42K
52K
73K
92K
120K
MEDIAN: $73,453
10%
25%
50%
75%
90%

Add this chart to your site: 640px    300px

$10.11 - $112.50
(Median)
10
22
79
110
MEDIAN: $22.00
10%
50%
75%
90%

Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,699 - $117,705  
   
Bonus
$491.94 - $19,956  
Profit Sharing
$412.17 - $92,110  
Commission
$2,500 - $19,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,713 - $135,037  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 255
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50$100$150
Hourly Rate
$10.11 - $112.50  
   
Overtime
$1.51 - $47.68  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$100K$200K$300K
Bonus
$491.94 - $19,956  
   
Commission
$2,500 - $19,800  
Profit Sharing
$412.17 - $92,110  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,713 - $135,037  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 34
United States (change)

Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

Read More...

Customer Relationship Management (CRM) Consultant Tasks

  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.

Management Consultant Job Listings

Search for more jobs:


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in C#, Salesforce, Customer Relationship Management, and Siebel are correlated to pay that is above average, with boosts between 10 percent and 15 percent. Skills that pay less than market rate include Project Management. Salesforce is a skill commonly found among those who know Customer Relationship Management.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Customer Relationship Management Consultants who reported more years of relevant experience also reported higher earnings. The average inexperienced worker's salary is approximately $63K, and people with five to 10 years of experience bring in more at around $87K on average. The average pay reported by folks with 10 to 20 years of experience is around $93K. Customer Relationship Management Consultants who have spent more than 20 years on the job report earning a significantly higher median of $145K.

Pay Difference by Location


Atlanta offers some of the highest pay in the country for Customer Relationship Management Consultants, 39 percent above the national average. Customer Relationship Management Consultants will also find cushy salaries in New York (+22 percent) and Dallas (+15 percent). Customer Relationship Management Consultants in Charlotte make 26 percent less than the national average, proving that location is a major factor in pay.

Related Job Salaries

Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
up arrow 83%

Experienced
up arrow 17%

Mid-Career
up arrow 10%

National Average
$79,000

Entry-Level
up arrow 20%

Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

C#
up arrow 15%

Salesforce
up arrow 13%


Siebel
up arrow 3%

National Average
$79,000

Project Management
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 57 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
5%
1-4 years
29%
5-9 years
34%
10-19 years
27%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 79%
vision benefits Vision: 66% employee benefits None: 10%