Customer Relationship Management (CRM) Consultant Salary

Average Customer Relationship Management Consultants in the United States make around $71K annually. In the world of Customer Relationship Management Consultants, overall cash allowance can occasionally include more than $20K from bonuses and, in some exceptional cases, $7K from profit sharing, causing incomes to vary widely between $38K and $130K. Career duration is the biggest factor affecting pay for this group, followed by geography. Job satisfaction for Customer Relationship Management Consultants is high. Most enjoy medical while the larger part get dental coverage. Vision coverage is also available to the greater part. Male Customer Relationship Management Consultants are more prevalent than women among those who took the survey — 69 percent of professionals. This overview is based on answers to PayScale's salary questionnaire.

$40,654 - $112,133
$41K
$71K
$110K
MEDIAN: $70,826
10%
50%
90%

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$15.31 - $100.00
$15
$29
$100
MEDIAN: $28.83
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$40,654 - $112,133  
   
Bonus
$1,987 - $20,044  
Profit Sharing
$1,957 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,461 - $130,314  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 136
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50$100$150
Hourly Rate
$15.31 - $100.00  
   
Overtime
$33.05  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$100K$200K$300K
Bonus
$1,987 - $20,044  
   
Profit Sharing
$1,957 - $6,953  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,461 - $130,314  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 34

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United States (change)

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Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

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Customer Relationship Management (CRM) Consultant Tasks

  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.

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Popular Skills for Customer Relationship Management (CRM) Consultant


Survey results imply that Customer Relationship Management Consultants put a diverse skill set to use. Most notably, facility with C#, C# Programming Language, and IT Consulting are correlated to pay that is significantly above average, leading to increases of 27 percent, 24 percent, and 23 percent, respectively. The majority of those who know Customer Relationship Management also know Salesforce.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries for inexperienced workers average out to $90K, and those with five to 10 years' experience earn a higher median of $62K. People with 10 to 20 years of experience make an average of about $87K in this role. Professionals who have racked up more than two decades of experience enjoy comfortable salaries; at this stage, median wages are a cushy $132K.

Pay Difference by Location

National Average: $72,052

Larger city markers indicate a job is popular in that location.

For those looking to make money, Customer Relationship Management Consultants in Houston enjoy an exceptional pay rate, 50 percent above the national average. Customer Relationship Management Consultants can also look forward to large paychecks in cities like New York (+46 percent), Chicago (+39 percent), Dallas (+37 percent), and Charlotte (+26 percent). Atlanta is the lowest-paying area, 6 percent south of the national average.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Consultant

Gender

Female
31 %
Male
69 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 20 votes.
Less than 1 year
5%
1-4 years
36%
5-9 years
31%
10-19 years
25%
20 years or more
3%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
▲84%

▲25%

▲21%

National Average
$72,000

▼14%

Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

C#
▲27%

C# Programming Language
▲24%

▲23%

Business Analysis
▲16%

▲14%

Siebel
▲13%

Customer Service
▲8%


National Average
$72,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 20 votes.

Gender

Female
31 %
Male
69 %

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
31%
10-19 years
25%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 68%
vision benefits
Vision: 59%
dental benefits
None: 14%
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