Customer Relationship Management (CRM) Consultant Salary

Earnings for Customer Relationship Management Consultants in the United States come in at around $75K annually on average. Final cash compensation to Customer Relationship Management Consultants varies from around $40K to approximately $133K; choice pay grades include potential for bonuses and profit sharing as high as $20K and $55K, respectively. Career length is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most Customer Relationship Management Consultants like their work and job satisfaction is high. Making up 71 percent of those who took the survey, male Customer Relationship Management Consultants greatly outnumber their female counterparts. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$41,318 - $116,713
(Median)
$41K
$75K
$120K
MEDIAN: $74,551
10%
50%
90%

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$10.03 - $100.33
(Median)
$10
$20
$100
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$41,318 - $116,713  
   
Bonus
$200.00 - $19,744  
Profit Sharing
$700 - $55,000  
Commission
$2,457 - $20,144  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,786 - $132,722  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 256
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50$100$150
Hourly Rate
$10.03 - $100.33  
   
Overtime
$9.63 - $47.34  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$100K$200K$300K
Bonus
$200.00 - $19,744  
   
Commission
$2,457 - $20,144  
Profit Sharing
$700 - $55,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,786 - $132,722  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 33

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Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

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Customer Relationship Management (CRM) Consultant Tasks

  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.

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Popular Skills for Customer Relationship Management (CRM) Consultant


Customer Relationship Management Consultants report using a wide range of professional skills. Most notably, skills in C#, Salesforce, IT Consulting, and Customer Relationship Management are correlated to pay that is above average, with boosts between 8 percent and 15 percent. Skills that pay less than market rate include Project Management. Those familiar with Customer Relationship Management also tend to know Project Management.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Customer Relationship Management Consultants generally obtain higher compensation for more plentiful past experience. The average inexperienced worker's salary is approximately $65K, and people with five to 10 years of experience bring in more at around $87K on average. For Customer Relationship Management Consultants, 10 to 20 years of experience on the job amounts to an average salary of $97K. Seasoned veterans with 20 years under their belts enjoy a median income of $145K.

Pay Difference by Location


Home to some of the best pay for Customer Relationship Management Consultants, Atlanta offers exceptional salaries, 32 percent above the national average. Customer Relationship Management Consultants will also find cushy salaries in New York (+28 percent) and Dallas (+20 percent). Customer Relationship Management Consultants in Charlotte earn salaries far below the national average by 28 percent, proving that geography overwhelmingly affects the pay scale for those in this field.

Related Job Salaries

United States (change)

Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
up arrow 82%

Experienced
up arrow 22%

Mid-Career
up arrow 10%

National Average
$80,000


Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

C#
up arrow 15%

Salesforce
up arrow 10%

IT Consulting
up arrow 8%

Customer Relationship Management (CRM)
up arrow 3%

Siebel
up arrow 2%

National Average
$80,000

Project Management
up arrow 13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 47 votes.

Gender

Female
29 %
Male
71 %

Years of Experience

Less than 1 year
6%
1-4 years
30%
5-9 years
33%
10-19 years
27%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 80%
vision benefits Vision: 68% employee benefits None: 11%