The average Customer Relationship Management Consultant in the United States earns approximately $74K per year. In the world of Customer Relationship Management Consultants, overall cash allowance can occasionally include more than $20K from bonuses and, in some exceptional cases, $7K from profit sharing, causing incomes to vary widely between $39K and $132K. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Most Customer Relationship Management Consultants report high levels of job satisfaction. Medical benefits are awarded to a large number, and the larger part earn dental coverage. Making up 75 percent of those who took the survey, male Customer Relationship Management Consultants greatly outnumber their female counterparts.

$40,202 - $114,946
(Median)
$40K
$74K
$110K
MEDIAN: $74,290
10%
50%
90%

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$15.47 - $113.43
(Median)
$15
$31
$110
MEDIAN: $30
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$40,202 - $114,946  
   
Bonus
$2,002 - $19,727  
Profit Sharing
$1,963 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,721 - $131,501  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 145
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50$100$150
Hourly Rate
$15.47 - $113.43  
   
Overtime
$39.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$100K$200K$300K
Bonus
$2,002 - $19,727  
   
Profit Sharing
$1,963 - $6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,721 - $131,501  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 31
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Job Description for Customer Relationship Management (CRM) Consultant

Customer relationship management (CRM) consultants are responsible for providing operation services for clients that include custom development, application management, and business process outsourcing. They also develop the support environment for post-implementation “go-live” environments, work to transition the project support from the project developers to the project support team, and help maintain the client’s applications and necessary technology infrastructure.

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Customer Relationship Management (CRM) Consultant Tasks

  • Modify programs to enhance likelihood of meeting business goals.
  • Balance customer requests and requirements with technical constraints.
  • Develop and update high-level roadmap of business initiatives and goals.
  • Coordinate with partners to ensure overall business solution is positioned and implemented on a global scale.
  • Build rapport with external vendors in order to support business objectives.

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Popular Skills for Customer Relationship Management (CRM) Consultant


Customer Relationship Management Consultants report using a diverse set of skills on the job. Lucky workers who know C# Programming Language can expect a significant pay bump, scoring salaries 21 percent above average. IT Consulting and C# are also correlated to pay that is above average, with increases between 19 percent and 21 percent. Skills that pay less than market rate include Customer Relationship Management. The majority of those who know Customer Relationship Management also know Salesforce.

Pay by Experience Level for Customer Relationship Management (CRM) Consultant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience is an important factor influencing the compensation of Customer Relationship Management Consultants. Workers in their first five years can expect to earn $63K, but people who have been around for five to 10 years earn a noticeably bigger sum of $91K. The average pay reported by folks with 10 to 20 years of experience is around $96K. Average wages for folks with more than 20 years of experience come out to around $132K.

Pay Difference by Location

National Average: $77,156

Larger city markers indicate a job is popular in that location.

Houston is home to an above-average pay rate for Customer Relationship Management Consultants, 40 percent higher than the national average. Customer Relationship Management Consultants will also find cushy salaries in New York (+36 percent), Chicago (+32 percent), Dallas (+28 percent), and Charlotte (+18 percent). Atlanta is home to the smallest salaries in the field, lagging the national average by 12 percent.

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Experience Affects Customer Relationship Management (CRM) Consultant Salaries

Late-Career
up arrow 72%



National Average
$77,000


Skills That Affect Customer Relationship Management (CRM) Consultant Salaries

C# Programming Language
up arrow 21%


C#
up arrow 19%


Business Analysis
up arrow 7%

Siebel
up arrow 5%

Customer Service
up arrow 1%

National Average
$77,000

Project Management
up arrow 2%

Customer Relationship Management (CRM)
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 20 votes.

Gender

Female
25 %
Male
75 %

Years of Experience

Less than 1 year
5%
1-4 years
37%
5-9 years
31%
10-19 years
24%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 68%
medical benefits
Vision: 60%
dental benefits
None: 14%
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