Customer Relationship Management (CRM) Coordinator Salary

Median pay for Customer Relationship Management Coordinators in the United States lies in the neighborhood of $43K per year. Residence and experience level each impact pay for this group, with the former having the largest influence. A large number receive medical and dental insurance and more than half get vision insurance. Most workers in this position report high levels of job satisfaction. The majority of Customer Relationship Management Coordinators (62 percent) who took the survey are women. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$29,770 - $59,733
$30K
$43K
$60K
MEDIAN: $43,480
10%
50%
90%

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$12.26 - $24.51
$12
$19
$25
MEDIAN: $19.39
10%
50%
90%

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$0$59K
Salary $29,770 - $59,733
Bonus $0.00 - $5,250
Profit Sharing $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,348 - $59,410
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 41
Hourly Data $0$37
Hourly Rate $12.26 - $24.51
Overtime $35.90
Annual Data $0$59K
Bonus $0.00 - $5,250
Profit Sharing $1,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,348 - $59,410
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 12

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United States (change)

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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.
  • Conduct market research and identify new opportunities and competitors.
  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.

Customer Relationship Management (CRM) Coordinator Job Listings

Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Pay by Experience for a Customer Relationship Management (CRM) Coordinator has a positive trend. An entry-level Customer Relationship Management (CRM) Coordinator with less than 5 years of experience can expect to earn an average total compensation of $41,000 based on 49 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Relationship Management (CRM) Coordinator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 21 salaries. An experienced Customer Relationship Management (CRM) Coordinator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $48,000 based on 9 salaries. A Customer Relationship Management (CRM) Coordinator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $50,000 based on 7 salaries.

Customer Relationship Management (CRM) Coordinator Advice

Q: What is it like working as a Customer Relationship Management (CRM) Coordinator?

Customer Relationship Management (CRM) Coordinator in Portland:
"Start before you graduate."
Look for internship opportunities. Ask questions. Get job experience while you don't have pressure of needing a 40hr/wk job to make ends meet. Get used to using your talents and skills to show how you're unique. Everybody with a degree can get just about any entry-level job right out of their bachelor's program. You will get and stay ahead if you learn while you're in school how you're unique among your peers.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Coordinator

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.
Less than 1 year
4%
1-4 years
62%
5-9 years
17%
10-19 years
8%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
▲16%

Mid-Career
▲15%

Experienced
▲10%

National Average
$43,000

Entry-Level
▼4%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$43,000


Customer Relations
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 7 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
4%
1-4 years
62%
5-9 years
17%
10-19 years
8%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 80%
vision benefits
Vision: 66%
no benefits
None: 16%
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