Earnings for Customer Relationship Management Coordinators in the United States come in at around $42K per year on average. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Female Customer Relationship Management Coordinators make up most of the survey respondents at 71 percent. Most people in this profession are content with their work, and moderate levels of job satisfaction are reported. Respondents to the PayScale salary survey provided the data for this report.

$33,575 - $61,588
$34K
$42K
$62K
MEDIAN: $42,258
10%
50%
90%

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$10.67 - $24.67
$11
$17
$25
MEDIAN: $16.97
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$33,575 - $61,588  
   
Bonus
$-0.49 - $5,082  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,881 - $60,462  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 61
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22$44$66
Hourly Rate
$10.67 - $24.67  
   
Overtime
$22.65 - $64.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$-0.49 - $5,082  
   
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,881 - $60,462  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 25

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United States (change)

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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.
  • Conduct market research and identify new opportunities and competitors.
  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.

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Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $41K on average, people with five to 10 years benefit from a notably larger average of $49K. For Customer Relationship Management Coordinators, 10 to 20 years of experience on the job amounts to an average salary of $48K. Customer Relationship Management Coordinators who have spent more than 20 years on the job report earning a significantly higher median of $50K.

Related Job Salaries

Key Stats for Customer Relationship Management (CRM) Coordinator

Gender

Female
71 %
Male
29 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.
063
Less than 1 year
2%
1-4 years
64%
5-9 years
21%
10-19 years
8%
20 years or more
5%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
up arrow 21%

Mid-Career
up arrow 18%

Experienced
up arrow 15%

National Average
$41,000

Entry-Level
up arrow 1%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$41,000


Customer Relations
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 13 votes.

Gender

Female
71 %
Male
29 %

Years of Experience

Less than 1 year
2%
1-4 years
64%
5-9 years
21%
10-19 years
8%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 77%
vision benefits
Vision: 63%
dental benefits
None: 16%
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