Customer Relationship Management (CRM) Coordinator Salary

Customer Relationship Management Coordinators in the United States pull down an average of $43K per year. Most Customer Relationship Management Coordinators like their work and job satisfaction is high. Men are in the minority of survey respondents, with female Customer Relationship Management Coordinators making up 79 percent. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The information for this snapshot was generated by responses to the PayScale salary survey.

$30,972 - $59,900
(Median)
$31K
$43K
$60K
MEDIAN: $43,366
10%
50%
90%

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$11.77 - $27.65
(Median)
$12
$17
$28
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,972 - $59,900  
   
Bonus
$0.00 - $5,028  
Profit Sharing
$1,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,634 - $61,285  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 126
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$11.77 - $27.65  
   
Overtime
$18.82 - $56.87  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,028  
   
Profit Sharing
$1,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,634 - $61,285  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 53
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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.
  • Conduct market research and identify new opportunities and competitors.
  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.

Customer Relationship Management (CRM) Coordinator Job Listings

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Job skills reported by Customer Relationship Management Coordinators are limited. Customer Relationship Management and Customer Relations are considered valuable skills and can increase employee pay. At the other end of the pay range are skills like Customer Relations.

Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Relationship Management Coordinators, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Salaries of relatively inexperienced workers fall in the neighborhood of $41K, but folks who have racked up five to 10 years see a notably higher median of $50K. Customer Relationship Management Coordinators claiming one to two decades of experience make an estimated median of $50K. People who have worked for more than 20 years report a median income no higher than the median for folks with 10 to 20 years of experience.

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Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
up arrow 20%

Mid-Career
up arrow 19%

Experienced
up arrow 19%

National Average
$42,000

Entry-Level
up arrow 2%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$42,000

Customer Relationship Management (CRM)
up arrow 2%

Customer Relations
up arrow 6%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
22%
10-19 years
13%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
medical benefits
Vision: 61%
dental benefits
None: 13%
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