Customer Relationship Management (CRM) Coordinator Salary

Customer Relationship Management Coordinators in the United States pull down an average of $42K per year. Among survey respondents, women are more common than men; 80 percent of Customer Relationship Management Coordinators are female. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to a majority. Job satisfaction for Customer Relationship Management Coordinators is high. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$31,025 - $59,665
(Median)
$31K
$42K
$60K
MEDIAN: $41,604
10%
50%
90%

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$11.84 - $27.01
(Median)
$12
$17
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$31,025 - $59,665  
   
Bonus
$0.00 - $4,994  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,397 - $61,253  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 109
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$19$38$57
Hourly Rate
$11.84 - $27.01  
   
Overtime
$18.46 - $55.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $4,994  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,397 - $61,253  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 56
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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.
  • Conduct market research and identify new opportunities and competitors.
  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.

Customer Relationship Management (CRM) Coordinator Job Listings

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Customer Relationship Management Coordinators report a focused set of job skills. Customer Relationship Management and Customer Relations are considered valuable skills and can increase employee pay. Skills that seem to negatively impact pay include Customer Relations.

Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Relationship Management Coordinators, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average worker who claims fewer than five years of experience earns around $40K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $49K. People with 10 to 20 years of experience make an average of about $49K in this role. As Customer Relationship Management Coordinators reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $50K.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
up arrow 22%

Experienced
up arrow 20%

Mid-Career
up arrow 19%

National Average
$41,000

Entry-Level
up arrow 2%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$41,000

Customer Relationship Management (CRM)
up arrow 1%

Customer Relations
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 32 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
21%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 76%
vision benefits Vision: 60% employee benefits None: 14%
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