Customer Relationship Management Coordinators in the United States pull down an average of $42K annually. For the most part, Customer Relationship Management Coordinators enjoy their work and report high levels of job satisfaction. Female Customer Relationship Management Coordinators make up most of the survey respondents at 72 percent. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to more than half. This snapshot results from replies to PayScale's salary survey.

$33,967 - $61,360
(Median)
$34K
$42K
$61K
MEDIAN: $42,329
10%
50%
90%

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$10.93 - $24.56
(Median)
$11
$17
$25
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$33,967 - $61,360  
   
Bonus
$290.87 - $5,066  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,103 - $60,632  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 65
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22$44$66
Hourly Rate
$10.93 - $24.56  
   
Overtime
$22.27 - $64.11  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$290.87 - $5,066  
   
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,103 - $60,632  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 28
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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.
  • Conduct market research and identify new opportunities and competitors.
  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.

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Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $41K on average, but those with five to 10 years of experience enjoy a much bigger median of $49K. Customer Relationship Management Coordinators bring in $44K after working for 10 to 20 years. Old hands who claim more than two decades on the job enjoy average earnings of $50K.

Related Job Salaries

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Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
up arrow 21%

Mid-Career
up arrow 19%

Experienced
up arrow 6%

National Average
$41,000

Entry-Level
up arrow 1%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$41,000

Customer Relationship Management (CRM)
up arrow 1%

Customer Relations
up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 16 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
2%
1-4 years
63%
5-9 years
20%
10-19 years
9%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 75%
medical benefits
Vision: 61%
dental benefits
None: 15%
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