Customer Relationship Management (CRM) Coordinator Salary

Average Customer Relationship Management Coordinators in the United States make around $42K per year. Job satisfaction is high and work is enjoyable for most Customer Relationship Management Coordinators. Among survey respondents, women are more common than men; 81 percent of Customer Relationship Management Coordinators are female. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The data in this summary comes from the PayScale salary survey.

$31,101 - $59,461

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$11.79 - $27.44

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$31,101 - $59,461  
   
Bonus
$0.00 - $5,010  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,449 - $61,185  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 112
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19$38$57
Hourly Rate
$11.79 - $27.44  
   
Overtime
$18.36 - $56.36  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $5,010  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,449 - $61,185  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 54
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Job Description for Customer Relationship Management (CRM) Coordinator

Customer relationship management (CRM) coordinators are responsible for coordinating and managing customer relations on behalf of their company. These individuals are in charge of managing customer issues, and strive to keep a high satisfaction rate. They usually work in an office environment with other coordinators and customer relationship specialists. They work in a team setting to reach all proposed customer goals within an specific time frame. However, these professionals can work independently and require minimal supervision to complete their duties.

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Customer Relationship Management (CRM) Coordinator Tasks

  • Evaluate ongoing campaigns for ROI, traffic, and other key metrics.
  • Conduct and coordinate electronic marketing campaigns.
  • Conduct market research and identify new opportunities and competitors.
  • Collect and analyze customer data to detect trends and improve service.
  • Write reports and create presentations to communicate customer information.

Customer Relationship Management (CRM) Coordinator Job Listings

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Survey takers who work as Customer Relationship Management Coordinators report a focused set of job skills. Customer Relationship Management and Customer Relations are considered valuable skills and can increase employee pay. At the other end of the pay range are skills like Customer Relations.

Pay by Experience Level for Customer Relationship Management (CRM) Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Relationship Management Coordinators, more experience in the field does not usually mean bigger paychecks. Survey participants with less than five years' experience pocket $40K on average, but those with five to 10 years of experience enjoy a much bigger median of $49K. For Customer Relationship Management Coordinators, 10 to 20 years of experience on the job amounts to an average salary of $49K. More than 20 years of experience mean a somewhat bigger median paycheck of $50K, but it's not much more than what less experienced people make.

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Experience Affects Customer Relationship Management (CRM) Coordinator Salaries

Late-Career
up arrow 22%

Experienced
up arrow 20%

Mid-Career
up arrow 19%

National Average
$41,000

Entry-Level
up arrow 2%

Skills That Affect Customer Relationship Management (CRM) Coordinator Salaries

National Average
$41,000

Customer Relationship Management (CRM)
up arrow 1%

Customer Relations
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
81 %
Male
19 %

Years of Experience

Less than 1 year
5%
1-4 years
55%
5-9 years
20%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 75%
vision benefits Vision: 61% employee benefits None: 13%
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