XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
$30,057 - $84,675
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 24
Job Description for Customer Relationship Management (CRM) Supervisor
Supervise CS staff, participating in hiring, training, and development, and review productivity and performance.
Perform and report statistical analysis of CS performance, recommending improvements to CS processes.
Oversee all internal and external customer cases, assisting with complex customer issues.