A Customer Relationship Management (CRM) Supervisor earns an average salary of $60,475 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

$33,000 - $80,988
(Median)
$33K
$60K
$81K
MEDIAN: $60,474
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$29K$58K$87K
Salary
$33,000 - $80,988  
   
Bonus
$755 - $23,839  
Commission
$10,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,057 - $84,675  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 24
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Job Description for Customer Relationship Management (CRM) Supervisor

  • Supervise CS staff, participating in hiring, training, and development, and review productivity and performance.
  • Perform and report statistical analysis of CS performance, recommending improvements to CS processes.
  • Oversee all internal and external customer cases, assisting with complex customer issues.

Customer Relationship Management (CRM) Supervisor Job Listings

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Experience Affects Customer Relationship Management (CRM) Supervisor Salaries

Mid-Career
up arrow 5%

National Average
$61,000

Entry-Level
up arrow 3%

Experienced
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
4%
1-4 years
28%
5-9 years
52%
10-19 years
16%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 80%
medical benefits
Vision: 65%
dental benefits
None: 10%
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