Customer Sales Representative (CSR) Salary

Earnings for Customer Sales Representatives in the United States come in at around $12.07 per hour on average. Total cash earnings of Customer Sales Representatives range from $19K on the low end to $48K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $10K and $8K, respectively. While experience level and the specific company impact pay for this group, geography is the most influential factor. While over a third report receiving no health benefits, a majority do receive medical coverage, and close to one-half have dental, as well. Female Customer Sales Representatives are more common than men among those who completed the survey; more than half (63 percent) are women. The majority of Customer Sales Representatives claim high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.
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$23,421 - $52,805
$23K
$36K
$53K
MEDIAN: $35,639
10%
50%
90%

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$8.67 - $17.07
$8
$12
$17
MEDIAN: $12.07
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$23,421 - $52,805  
   
Bonus
$9.93 - $10,213  
Profit Sharing
$-0.50 - $7,830  
Commission
$293.61 - $25,532  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,161 - $48,178  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 160
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.67 - $17.07  
   
Hourly Tips
$0.20  
Overtime
$13.20 - $27.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$9.93 - $10,213  
   
Commission
$293.61 - $25,532  
Profit Sharing
$-0.50 - $7,830  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,161 - $48,178  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 304

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United States (change)

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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.
  • Promote and sell products and services.
  • Review and update customer activity in databases.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives may progress into high-paying roles like Inside Sales Representative, where median compensation is $40K annually. It is not uncommon for a Customer Sales Representative to continue on to become a Customer Service Representative or an Administrative Assistant.

Customer Sales Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Sales Representative (CSR)


Popular Skills for Customer Sales Representative (CSR)


Customer Sales Representatives generally report applying a varied skill set to their work. Most notably, facility with Customer Relationship Management, Customer Relations, and Inside Sales are correlated to pay that is significantly above average, leading to increases of 77 percent, 12 percent, and 10 percent, respectively. Skills that pay less than market rate include Bilingual. Most people who know Customer Service also know Bilingual.

Pay by Experience Level for Customer Sales Representative (CSR)

Pay by Experience for a Customer Sales Representative (CSR) has a positive trend. An entry-level Customer Sales Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 319 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Sales Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 105 salaries. An experienced Customer Sales Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 79 salaries. A Customer Sales Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 35 salaries.

Pay Difference by Location

National Average: $29,794

Larger city markers indicate a job is popular in that location.

Los Angeles is home to an above-average pay rate for Customer Sales Representatives, 48 percent higher than the national average. Customer Sales Representatives can also look forward to large paychecks in cities like Denver (+44 percent), Chicago (+40 percent), Minneapolis (+34 percent), and Dallas (+29 percent). With compensation 18 percent below the national average, San Antonio is not known for hefty paychecks and actually represents the lowest-paying market. Workers in Las Vegas and Orlando earn salaries that trail the national average for those in this profession (17 percent less and 15 percent less, respectively).

Related Job Salaries

Key Stats for Customer Sales Representative (CSR)

Gender

Female
63 %
Male
37 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.
Less than 1 year
8%
1-4 years
53%
5-9 years
18%
10-19 years
14%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Sales Representative (CSR) Salaries

▲23%

▲16%

▲6%

National Average
$30,000

▼7%

Skills That Affect Customer Sales Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲77%

Customer Relations
▲12%

Inside Sales
▲10%


National Average
$30,000

▼1%

Bilingual
▼14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
8%
1-4 years
53%
5-9 years
18%
10-19 years
14%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 48%
vision benefits
Vision: 43%
no benefits
None: 35%