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Customer Sales Representative (CSR) Salary

An average Customer Sales Representative in the United States can expect to take home roughly $12.26 per hour. Final cash compensation to Customer Sales Representatives varies from around $20K to approximately $48K; choice pay grades include potential for bonuses and profit sharing as high as $6K and $3K, respectively. The most important factor affecting compensation for this group is residence, followed by tenure and the individual firm. Most Customer Sales Representatives like their work and job satisfaction is high. The majority of Customer Sales Representatives (66 percent) who took the survey are women. While just under a third report receiving no health benefits, the larger part do receive medical coverage, and over one-half have dental, as well. Respondents to the PayScale salary survey provided the data for this report.
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$24,415 - $50,644
(Median)
$24K
$36K
$51K
MEDIAN: $35,809
10%
50%
90%

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$8.77 - $17.69
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,415 - $50,644  
   
Bonus
$0.00 - $5,865  
Profit Sharing
$309.13 - $3,490  
Commission
$0.00 - $14,323  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,630 - $47,886  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 323
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.77 - $17.69  
   
Overtime
$11.18 - $28.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,865  
   
Commission
$0.00 - $14,323  
Profit Sharing
$309.13 - $3,490  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,630 - $47,886  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 479

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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives who become Senior Customer Service Representatives position may earn slightly higher salaries. The median income for that position is $36K per year.

Customer Sales Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Sales Representative (CSR)



Customer Sales Representatives report a focused set of job skills. Those who have experience with Customer Service, Sales, and Customer Relations can expect to be compensated well for these skills. Skills that are correlated to lower pay, on the other hand, include Customer Relations, Sales, and Customer Service. Competency in Customer Service frequently indicates knowledge of Sales.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. During their first five years in the workforce, individuals in this position earn $29K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $31K. For Customer Sales Representatives, 10 to 20 years of experience on the job amounts to an average salary of $35K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $40K.

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United States (change)

Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 29%

Experienced
up arrow 13%

Mid-Career
up arrow 3%

National Average
$31,000

Entry-Level
up arrow 6%

Skills That Affect Customer Sales Representative (CSR) Salaries

National Average
$31,000

Customer Service
up arrow 3%

Sales
up arrow 4%

Customer Relations
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 111 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
22%
10-19 years
20%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 53%
vision benefits Vision: 44% employee benefits None: 30%
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