Customer Sales Representative (CSR) Salary

The average Customer Sales Representative in the United States earns approximately $12.26 per hour. In the world of Customer Sales Representatives, total cash compensation ranges from $20K on the lower end to $48K on the higher end; this includes bonuses that reach $6K and profit sharing that approaches $3K in rare cases, with some high rollers snagging commissions as high as $14K. Earnings for this group are mostly affected by geographic location, followed by experience level and the individual firm. Women make up the majority of Customer Sales Representatives (66 percent) who completed the questionnaire. The majority of Customer Sales Representatives claim high levels of job satisfaction. Some workers in this field — slightly less than a third — are not awarded benefits. Medical coverage is reported by the larger part and dental plans are enjoyed by just over a half. The information for this snapshot was generated by responses to the PayScale salary survey.
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$24,495 - $50,489
(Median)
$24K
$36K
$50K
MEDIAN: $35,794
10%
50%
90%

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$8.78 - $17.74
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,495 - $50,489  
   
Bonus
$0.00 - $5,864  
Profit Sharing
$325.00 - $3,300  
Commission
$0.00 - $14,094  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,652 - $48,354  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 337
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.78 - $17.74  
   
Overtime
$10.30 - $28.57  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,864  
   
Commission
$0.00 - $14,094  
Profit Sharing
$325.00 - $3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,652 - $48,354  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 492
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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives who become Senior Customer Service Representatives may see a small rise in pay. On average, Senior Customer Service Representatives earn $36K per year.

Customer Sales Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Sales Representative (CSR)



Survey takers who work as Customer Sales Representatives typically report just a few professional skills. Most notably, skills in Inside Sales, Sales, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that pay less than market rate include Customer Relations, Customer Service, and Sales. Customer Service and Sales are also commonly seen together.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Sales Representatives, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. During their first five years in the workforce, individuals in this position earn $29K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $32K. People with 10 to 20 years of experience make an average of about $35K in this role. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $39K.

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Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 29%

Experienced
up arrow 14%

Mid-Career
up arrow 4%

National Average
$30,000


Skills That Affect Customer Sales Representative (CSR) Salaries

Inside Sales
up arrow 8%

National Average
$30,000

Sales
up arrow 3%

Customer Service
up arrow 4%

Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 105 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
22%
10-19 years
19%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 54%
vision benefits Vision: 45% employee benefits None: 30%
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