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Customer Sales Representative (CSR) Salary

Customer Sales Representatives in the United States can expect to earn an average of $12.21 per hour. Total cash compensation to Customer Sales Representatives bottoms out near $20K and approaches $48K on the high end; the biggest paychecks include approximately $6K from bonuses and almost $3K from profit sharing. Geography is the main element affecting pay for this group — experience level and the particular employer are driving factors as well. Female Customer Sales Representatives are more common than men among those who completed the survey; more than half (66 percent) are women. While slightly less than a third report receiving no health benefits, the larger part do receive medical coverage, and slightly more than half have dental, as well. Most Customer Sales Representatives like their work and job satisfaction is high. This snapshot results from replies to PayScale's salary survey.
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$24,258 - $50,525
(Median)
$24K
$36K
$51K
MEDIAN: $35,675
10%
50%
90%

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$8.79 - $17.69
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,258 - $50,525  
   
Bonus
$0.00 - $5,905  
Profit Sharing
$325.00 - $3,300  
Commission
$0.00 - $14,595  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,589 - $47,910  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 331
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.79 - $17.69  
   
Overtime
$11.18 - $28.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,905  
   
Commission
$0.00 - $14,595  
Profit Sharing
$325.00 - $3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,589 - $47,910  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 489
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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives who become Senior Customer Service Representatives position may earn slightly higher salaries. The median income for that position is $36K per year.

Customer Sales Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Sales Representative (CSR)


State Farm Insurance Company offers the lowest pay in the field with a median salary of just $31K, but on the other end, some employees may earn up to $48K.


Customer Sales Representatives only report a few specific skills. Most notably, skills in Inside Sales, Customer Service, Sales, and Customer Relations are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Customer Relations, Sales, and Customer Service. Customer Service and Sales are also commonly seen together.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Customer Sales Representatives, extensive experience does not lead to significantly more money. Average salaries for inexperienced employees average out to around $29K, but folks who have five to 10 years of experience earn a higher median of $31K. The average pay reported by folks with 10 to 20 years of experience is around $35K. Customer Sales Representatives who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $40K.

Related Job Salaries

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Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 30%

Experienced
up arrow 14%

Mid-Career
up arrow 3%

National Average
$30,000

Entry-Level
up arrow 6%

Skills That Affect Customer Sales Representative (CSR) Salaries

Inside Sales
up arrow 8%

National Average
$30,000

Customer Service
up arrow 3%

Sales
up arrow 3%

Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 111 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
22%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 54%
vision benefits Vision: 44% employee benefits None: 30%
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