Customer Sales Representative (CSR) Salary

Median pay for Customer Sales Representatives in the United States is around $12.15 per hour. In the world of Customer Sales Representatives, total cash compensation ranges from $20K on the lower end to $48K on the higher end; this includes bonuses that reach $6K and profit sharing that approaches $4K in rare cases, with some high rollers snagging commissions as high as $14K. Earnings for this group are mostly affected by residence, followed by career length and the individual firm. Just under one in three of professionals in this line of work do not receive benefits; however, the greater part report medical coverage and more than half claim dental coverage as well. Female Customer Sales Representatives are more common than men among those who completed the survey; more than half (66 percent) are women. The majority of Customer Sales Representatives claim high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$24,020 - $50,643
(Median)
$24K
$35K
$51K
MEDIAN: $35,369
10%
50%
90%

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$8.84 - $17.71
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,020 - $50,643  
   
Bonus
$0.00 - $6,043  
Profit Sharing
$96.96 - $3,710  
Commission
$0.00 - $14,490  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,726 - $48,323  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 369
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.84 - $17.71  
   
Hourly Tips
$0.00  
Overtime
$9.70 - $28.49  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $6,043  
   
Commission
$0.00 - $14,490  
Profit Sharing
$96.96 - $3,710  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,726 - $48,323  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 547
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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives may experience a large salary bump if they progress into a role such as Office Manager. The latter position pays an average of $38K annually. It is not unusual for a Customer Sales Representative to become an Administrative Assistant or a Senior Customer Service Representative.

Customer Sales Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Sales Representative (CSR)


Popular Skills for Customer Sales Representative (CSR)


Customer Sales Representatives report using a wide range of professional skills. Most notably, skills in Customer Relations, Inside Sales, Customer Relationship Management, and Customer Service are correlated to pay that is above average, with boosts between 4 percent and 18 percent. Skills that are correlated to lower pay, on the other hand, include Bilingual. Most people familiar with Customer Service also know Bilingual.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Customer Sales Representatives — those with more experience do not necessarily bring in higher earnings. The average beginner in this position makes around $29K, but folks who have been around for five to 10 years see a markedly higher median salary of $32K. People with 10 to 20 years of experience make an average of about $35K in this role. People who have worked for more than 20 years report a median income of $38K, which is barely higher than the median for folks with 10 to 20 years of experience.

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Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 24%

Experienced
up arrow 14%

Mid-Career
up arrow 5%

National Average
$30,000


Skills That Affect Customer Sales Representative (CSR) Salaries

Customer Relations
up arrow 18%

Inside Sales
up arrow 8%

Customer Relationship Management (CRM)
up arrow 4%

National Average
$30,000

Customer Service
up arrow 2%

Sales
up arrow 3%

Bilingual
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 109 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
7%
1-4 years
45%
5-9 years
21%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 66%
dental benefits
Dental: 54%
medical benefits
Vision: 46%
dental benefits
None: 31%
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