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Customer Sales Representative (CSR) Salary (United States)

Customer Sales Representatives in the United States pull down an average of $12.23 per hour. Total cash compensation to Customer Sales Representatives approaches anywhere from $20K on the lower end to $48K on the higher end; in exceptional cases, this can include more than $5K from bonuses and upwards of $8K from profit sharing. Residence and career duration each impact pay for this group, with the former having the largest influence. Although a majority have medical coverage and a little over a half have dental coverage, just under one in three claim no health benefits at all. Job satisfaction is reported as high by the vast majority of workers. Women make up the majority of Customer Sales Representatives (67 percent) who completed the questionnaire. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Customer Sales Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,078 - $49,841
(Median)
24K
29K
35K
42K
50K
MEDIAN: $35,210
10%
25%
50%
75%
90%
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Customer Sales Representative (CSR) Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.73 - $17.77
(Median)
8
12
15
18
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,078 - $49,841  
   
Bonus
$0.00 - $5,200  
Profit Sharing
$306.39 - $7,830  
Commission
$0.00 - $17,311  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,684 - $48,178  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 300
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.73 - $17.77  
   
Overtime
$9.74 - $28.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,200  
   
Commission
$0.00 - $17,311  
Profit Sharing
$306.39 - $7,830  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,684 - $48,178  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 413
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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.
Read More...
Customer Sales Representative (CSR) Tasks
  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Customer Sales Representative (CSR) Job Listings

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Survey results show that Customer Sales Representatives typically report just a few professional skills. Sales and Customer Service are considered valuable skills and can increase employee pay. Skills that are correlated to lower pay, on the other hand, include Customer Service. Sales is a skill commonly found among those who know Customer Service.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Customer Sales Representatives with a lot of experience do not necessarily enjoy more money. During the first five years of their careers, Customer Sales Representatives see a median income of $29K. Survey respondents with five to 10 years of experience report an only modestly higher median of $31K. On average, Customer Sales Representatives make $35K following one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $40K.

Pay Difference By Location

Dallas
up arrow 21%
Charlotte
up arrow 15%
Chicago
up arrow 4%
Houston
up arrow 4%
National Average
$31,000
Orlando
up arrow 10%
Las Vegas
up arrow 22%
Larger circles over a city indicate a job is popular in that location.
Surpassing the national average by 21 percent, Customer Sales Representatives in Dallas receive some of the highest pay in the country. Customer Sales Representatives will also find cushy salaries in Charlotte (+15 percent) and Chicago (+4 percent). The lowest-paying market is Las Vegas, which sits 22 percent below the national average, proving that location is a significant contributor to overall pay.

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Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 30%
Experienced
up arrow 14%
Mid-Career
up arrow 2%
National Average
$31,000
Entry-Level
up arrow 6%

Skills That Affect Customer Sales Representative (CSR) Salaries

National Average
$31,000
Sales
up arrow 3%
Customer Service
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 107 votes.

Gender

Female
67%
female alumni
 
Male
33%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
23%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 53%
vision benefits Vision: 42% employee benefits None: 31%