Customer Sales Representative (CSR) Salary

The average Customer Sales Representative in the United States can expect to rake in roughly $12.23 per hour. Total cash compensation to Customer Sales Representatives bottoms out near $20K and approaches $48K on the high end; the biggest paychecks include approximately $6K from bonuses and almost $3K from profit sharing. While experience level and the individual firm impact pay for this group, geographic location is the most influential factor. Women account for the majority of Customer Sales Representatives who responded to the questionnaire — 66 percent to be exact. Most workers in this position report high levels of job satisfaction. Some workers in this field — just under one in three — are not awarded benefits. Medical coverage is reported by the larger part and dental plans are enjoyed by a little over a half. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$24,477 - $50,496
(Median)
$24K
$36K
$50K
MEDIAN: $35,782
10%
50%
90%

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$8.74 - $17.68
(Median)
$8
$12
$18
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,477 - $50,496  
   
Bonus
$0.00 - $5,843  
Profit Sharing
$325.00 - $3,300  
Commission
$0.00 - $14,527  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,504 - $48,177  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 333
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.74 - $17.68  
   
Overtime
$10.54 - $28.82  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $5,843  
   
Commission
$0.00 - $14,527  
Profit Sharing
$325.00 - $3,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,504 - $48,177  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 493
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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Promote and sell products and services.
  • Review and update customer activity in databases.
  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives who become Senior Customer Service Representatives may see a small rise in pay. On average, Senior Customer Service Representatives earn $36K per year.

Customer Sales Representative (CSR) Job Listings

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Customer Sales Representatives report a narrow range of specific skills. Most notably, skills in Inside Sales, Sales, Customer Service, and Customer Relations are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Relations, Customer Service, and Sales. Employees educated in Customer Service are typically practiced in Sales, too.

Pay by Experience Level for Customer Sales Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average inexperienced worker earns $29K, and someone who has worked for five to 10 years can expect a bigger median salary of $32K. For Customer Sales Representatives, 10 to 20 years of experience on the job amounts to an average salary of $35K. As Customer Sales Representatives reach more than two decades on the job, compensation remains commensurate with experience; the average pay in this group is $39K.

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Experience Affects Customer Sales Representative (CSR) Salaries

Late-Career
up arrow 29%

Experienced
up arrow 13%

Mid-Career
up arrow 3%

National Average
$31,000


Skills That Affect Customer Sales Representative (CSR) Salaries

Inside Sales
up arrow 7%

National Average
$31,000

Customer Service
up arrow 3%

Sales
up arrow 3%

Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 106 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
22%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 67% dental benefits Dental: 54%
vision benefits Vision: 44% employee benefits None: 31%
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