Customer Sales Representative (CSR) Salary

Customer Sales Representatives in the United States can expect to earn an average of $12.07 per hour. Geography is the main element affecting pay for this group — career duration and the individual firm are driving factors as well. Among folks in this role, job satisfaction levels approximately match the national average. Women make up the majority of Customer Sales Representatives (65 percent) who completed the questionnaire. While some workers in this profession — over a third — do not have any health coverage, the larger part do receive medical benefits and around half have dental insurance. This report is based on answers to PayScale's salary questionnaire.
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$23,387 - $58,723
$23K
$36K
$59K
MEDIAN: $36,363
10%
50%
90%

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$8.68 - $17.77
$8
$12
$18
MEDIAN: $12.07
10%
50%
90%

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$0$58K
Salary $23,387 - $58,723
Bonus $0.00 - $14,848
Profit Sharing $1,250
Commission $129.13 - $15,033
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,098 - $48,694
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 130
Hourly Data $0$28
Hourly Rate $8.68 - $17.77
Hourly Tips $0.50
Overtime $13.04 - $28.09
Annual Data $0$48K
Bonus $0.00 - $14,848
Commission $129.13 - $15,033
Profit Sharing $1,250
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,098 - $48,694
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 277

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Sales Representative (CSR)

Customer sales representatives (CSRs) help build the business by bringing in new sales accounts and clients, as well as serve as a liaison between the customer to the company.

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Customer Sales Representative (CSR) Tasks

  • Answer customer calls, identifying the appropriate action or providing information.
  • Provide prices, estimates, and quotes.
  • Promote and sell products and services.
  • Review and update customer activity in databases.

Common Career Paths for Customer Sales Representative (CSR)


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Customer Sales Representatives may progress into high-paying roles like Inside Sales Representative, where median compensation is $40K annually. Given that the median pay is $29K, it may be surprising to find that a Customer Service Representative is the most common role for Customer Sales Representatives to subsequently assume on their way up the ladder. Transitioning into an Administrative Assistant role — which pays $31K — is also typical for Customer Sales Representatives, though less common by comparison.

Customer Sales Representative (CSR) Job Listings

Popular Employer Salaries for Customer Sales Representative (CSR)


Popular Skills for Customer Sales Representative (CSR)


Customer Sales Representatives report using a wide range of professional skills. Most notably, facility with Customer Relationship Management, Customer Relations, and Inside Sales are correlated to pay that is significantly above average, leading to increases of 76 percent, 11 percent, and 9 percent, respectively. Skills that seem to negatively impact pay include Bilingual. The majority of those who know Customer Service also know Bilingual.

Pay by Experience Level for Customer Sales Representative (CSR)

Pay by Experience for a Customer Sales Representative (CSR) has a positive trend. An entry-level Customer Sales Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $28,000 based on 319 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Sales Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 105 salaries. An experienced Customer Sales Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 79 salaries. A Customer Sales Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 35 salaries.

Pay Difference by Location

National Average: $29,992

Larger city markers indicate a job is popular in that location.

Los Angeles offers some of the highest pay in the country for Customer Sales Representatives, 47 percent above the national average. Customer Sales Representatives can also look forward to large paychecks in cities like Denver (+43 percent), Chicago (+39 percent), Minneapolis (+33 percent), and Dallas (+28 percent). The smallest paychecks in the market, 18 percent south of the national average, can be found in San Antonio. Workers in Las Vegas and Orlando earn salaries that trail the national average for those in this profession (17 percent less and 15 percent less, respectively).

Customer Sales Representative (CSR) Reviews

Q: What is it like working as a Customer Sales Representative (CSR)?

Customer Sales Representative (CSR) in Orrville:
Pros:
Cons: The lack of communication and fairness among from the Store Manager and they way that she treats other associates and managers. The lack of professionalism.

Customer Sales Representative (CSR) in Colorado Springs:
Pros: The work is completely off of commission, so it is either feast or famine. A few 1,000 dollar pay checks were nice. The product. Flexibility.
Cons: Work environment, other staff members, strategy of sales, quality of sales reps.

Customer Sales Representative (CSR) in Lodi:
Pros: Helping customers with anything they need.
Cons: No hours. On feet all day. Low pay.

Customer Sales Representative (CSR) in Frederick:
"Sale great fence products to home owners and other fence co."
Pros: Love helping an creating a material list, for customers to build their fence. Traveling to seek out new customers, to build my clientele. Having the ability to provide great customer service, to have loyal and competitive customers!
Cons: When were slow in the winter time, not being able to sell what I would like to.

Related Job Salaries

Key Stats for Customer Sales Representative (CSR)

Gender

Female
65 %
Male
35 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 64 votes.
Less than 1 year
9%
1-4 years
54%
5-9 years
18%
10-19 years
12%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Sales Representative (CSR) Salaries

▲22%

▲15%

▲5%

National Average
$30,000

▼8%

Skills That Affect Customer Sales Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲76%

Customer Relations
▲11%

Inside Sales
▲9%


National Average
$30,000

▼2%

Bilingual
▼15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 64 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
9%
1-4 years
54%
5-9 years
18%
10-19 years
12%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 48%
vision benefits
Vision: 42%
no benefits
None: 36%
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