Customer Service Administration Assistant, Call Center Salary

The average Call Center Customer Service Administration Assistant in the United States can expect to rake in roughly $12.91 per hour. Earnings sit near $9.48 per hour on the lower side but can approach $17.75 on the higher side. For the most part, Customer Service Administration Assistants of Call Centers enjoy their work and report high levels of job satisfaction. Health benefits are not claimed by all — approximately one in three lack any form of coverage — but more than half have medical insurance, and a little over a half have dental, too. The vast majority of Customer Service Administration Assistants of Call Centers (89 percent) who participated in the survey are women.

$22,203 - $49,708
(Median)
$22K
$33K
$50K
MEDIAN: $32,994
10%
50%
90%

Add this chart to your site: 640px    300px

$9.48 - $17.75
(Median)
$9
$13
$18
MEDIAN: $12.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$22,203 - $49,708  
   
Bonus
$0.00 - $1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,955 - $41,530  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 41
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.48 - $17.75  
   
Overtime
$8.07 - $25.17  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,965  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,955 - $41,530  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 114
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Customer Service Administration Assistant, Call Center

A customer service administration assistant at a call center replies to customers' questions, processes orders, and directs calls to their appropriate departments. Professionals at call centers call businesses and individuals, describe products and/or services, and collect customer information; there is a high volume of calls, along with data entry, customer database maintenance, and call logs. Customer service administration assistants may provide office support to executives, managers, and other professionals by using a computer, the Internet, and multiple phone lines.

Read More...

Customer Service Administration Assistant, Call Center Tasks

  • Provides administrative support to the call center or customer service operation.
  • Day-to-day duties include photocopying/faxing, filing, compiling/tabulating data/records, sorting/distributing mail.

Customer Service Administration Assistant, Call Center Job Listings

Search for more jobs:


Pay by Experience Level for Customer Service Administration Assistant, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.


People who have worked for fewer than five years bring home $26K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $28K. The average pay reported by folks with 10 to 20 years of experience is around $31K. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $30K by contrast.

Customer Service Administration Assistant, Call Center Advice

What do you wish you knew about your job when you first started out?

Customer Service Administration Assistant, Call Center in Mesopotamia:
"Know what administration intentions are."
Do not say yes to a position before know if it is or could be permanent, when knowing you can then negotiate pay increases before starting the new task and not getting stuck at your current lower rate after it is determined this is a new responsibility.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Customer Service Administration Assistant, Call Center Salaries

Experienced
up arrow 9%

Late-Career
up arrow 7%

National Average
$29,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 8%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
5%
1-4 years
38%
5-9 years
25%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 65% dental benefits Dental: 52%
vision benefits Vision: 40% employee benefits None: 32%
ADVERTISEMENT