Customer Service Administration Manager, Call Center Salary (United States)

A Customer Service Administration Manager, Call Center earns an average salary of $49,251 per year. Experience has a moderate effect on income for this job. People in this job generally don't have more than 20 years' experience.
Customer Service Administration Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,497 - $75,576
(Median)
31K
40K
49K
61K
76K
MEDIAN: $49,250
10%
25%
50%
75%
90%
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Customer Service Administration Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.58 - $21.51
(Median)
12
16
19
22
MEDIAN: $16.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$31,497 - $75,576  
   
Bonus
$0.00 - $8,095  
Profit Sharing
$1,174 - $5,112  
Commission
$-0.50 - $7,047  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,857 - $76,090  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 494
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.58 - $21.51  
   
Overtime
$15.48 - $29.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $8,095  
   
Commission
$-0.50 - $7,047  
Profit Sharing
$1,174 - $5,112  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,857 - $76,090  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 494
Is Customer Service Administration Manager, Call Center your job title? Get a personalized salary report!
Location:
United States (change)
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Job Description for Customer Service Administration Manager, Call Center

  • Manage call center budgets and operational expenses.
  • Assist associates in achieving their professional goals.
  • Manages day-to-day call center operations.
  • Train new call center customore service representitives.

Customer Service Administration Manager, Call Center Job Listings

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Popular Skills for Customer Service Administration Manager, Call Center

Pay by Experience Level for Customer Service Administration Manager, Call Center

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Customer Service Administration Manager, Call Center Salaries

Late-Career
up arrow 32%
National Average
$48,000

Skills That Affect Customer Service Administration Manager, Call Center Salaries

Microsoft Office
0%
National Average
$48,000
Microsoft Word
up arrow 1%
Windows Operating System General Use
up arrow 3%
Customer Relationship Management (CRM)
up arrow 3%
Microsoft Excel
up arrow 16%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 104 votes.

Gender

Female
70%
female alumni
 
Male
30%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
29%
10-19 years
34%
20 years or more
13%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 70%
vision benefits Vision: 57% employee benefits None: 16%
Find Out Exactly What You Should Be Paid
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