Customer Service Administration Manager, Call Center Salary (United States)

A Customer Service Administration Manager, Call Center earns an average salary of $49,124 per year. Experience has a moderate effect on income for this job.
Customer Service Administration Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$31,400 - $75,631
(Median)
31K
39K
49K
62K
76K
MEDIAN: $49,124
10%
25%
50%
75%
90%
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Customer Service Administration Manager, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.57 - $22.28
(Median)
12
16
19
22
MEDIAN: $16.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$31,400 - $75,631  
   
Bonus
$0.00 - $9,658  
Profit Sharing
$1,184 - $5,084  
Commission
$120.00 - $5,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,754 - $76,640  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 542
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.57 - $22.28  
   
Overtime
$15.40 - $30.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $9,658  
   
Commission
$120.00 - $5,600  
Profit Sharing
$1,184 - $5,084  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,754 - $76,640  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 542
Is Customer Service Administration Manager, Call Center your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:
Job Description for Customer Service Administration Manager, Call Center
  • Manage call center budgets and operational expenses.
  • Assist associates in achieving their professional goals.
  • Manages day-to-day call center operations.
  • Train new call center customore service representitives.

Customer Service Administration Manager, Call Center Job Listings

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Popular Skills for Customer Service Administration Manager, Call Center
Pay by Experience Level for Customer Service Administration Manager, Call Center
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Administration Manager, Call Center Salaries

Late-Career
up arrow 31%
National Average
$47,000

Skills That Affect Customer Service Administration Manager, Call Center Salaries

Microsoft Office
0%
National Average
$47,000
Microsoft Word
up arrow 1%
Windows Operating System General Use
up arrow 2%
Customer Relationship Management (CRM)
up arrow 3%
Microsoft Excel
up arrow 15%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 107 votes.
Gender
Female
71%
female alumni
 
Male
29%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
24%
5-9 years
29%
10-19 years
33%
20 years or more
13%
Common Health Benefits
medical benefits Medical: 80% dental benefits Dental: 71%
vision benefits Vision: 57% employee benefits None: 15%
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