Customer Service Administration Manager, Call Center with Customer Relationship Management (CRM) Skills Salary

The average pay for a Customer Service Administration Manager, Call Center with Customer Relationship Management (CRM) skills is $64,964 per year.

$37,080 - $93,350
$37K
$68K
$93K
MEDIAN: $67,720
10%
50%
90%

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$10.91 - $15.89
$14
MEDIAN: $14.00
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$37,080 - $93,350  
   
Bonus
$0.00 - $26,931  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,603 - $97,472  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$14.00  
   
Overtime
$19.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $26,931  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,603 - $97,472  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 8

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Pay by Experience Level for Customer Service Administration Manager, Call Center

Pay by Experience for a Customer Service Administration Manager, Call Center has a positive trend. An entry-level Customer Service Administration Manager, Call Center with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 14 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administration Manager, Call Center with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $70,000 based on 12 salaries. An experienced Customer Service Administration Manager, Call Center which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $50,000 based on 13 salaries. A Customer Service Administration Manager, Call Center with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $75,000 based on 9 salaries.

Key Stats for Customer Service Administration Manager, Call Center

Gender

Female
63 %
Male
37 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.
Less than 1 year
5%
1-4 years
19%
5-9 years
27%
10-19 years
24%
20 years or more
24%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Administration Manager, Call Center Salaries

Late-Career
▲25%

Mid-Career
▲17%

National Average
$60,000

Experienced
▼17%

Entry-Level
▼20%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 3 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
5%
1-4 years
19%
5-9 years
27%
10-19 years
24%
20 years or more
24%

Common Health Benefits

medical benefits
Medical: 82%
dental benefits
Dental: 79%
vision benefits
Vision: 62%
no benefits
None: 15%
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