A Customer Service Administrator earns an average wage of $15.39 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$31,846 - $66,072
$32K
$42K
$66K
MEDIAN: $41,809
10%
50%
90%

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$11.01 - $21.38
$11
$15
$21
MEDIAN: $15.39
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,846 - $66,072  
   
Bonus
$306.39 - $5,106  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,143 - $54,539  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 76
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.01 - $21.38  
   
Overtime
$19.11 - $34.79  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$306.39 - $5,106  
   
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,143 - $54,539  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 98

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

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Pay by Experience Level for Customer Service Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Key Stats for Customer Service Administrator

Gender

Female
88 %
Male
12 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.
037
Less than 1 year
5%
1-4 years
37%
5-9 years
22%
10-19 years
21%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Administrator Salaries

Experienced
up arrow 10%

Late-Career
up arrow 8%

Mid-Career
up arrow 1%

National Average
$37,000

Entry-Level
up arrow 5%

Skills That Affect Customer Service Administrator Salaries

Oral / Verbal Communication
up arrow 7%

Accounts Receivable
up arrow 5%

Data Entry
up arrow 3%

Microsoft Excel
0%

National Average
$37,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
37%
5-9 years
22%
10-19 years
21%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 67%
vision benefits
Vision: 50%
dental benefits
None: 19%
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