Customer Service Administrator Salary

A Customer Service Administrator earns an average wage of $15.46 per hour. A skill in Oral / Verbal Communication is associated with high pay for this job.

$31,291 - $65,555
$31K
$42K
$66K
MEDIAN: $41,620
10%
50%
90%

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$11.39 - $21.17
$11
$16
$21
MEDIAN: $15.61
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$31,291 - $65,555  
   
Bonus
$300.00 - $5,042  
Profit Sharing
$1,965  
Commission
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,624 - $54,292  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 74
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.39 - $21.17  
   
Overtime
$18.75 - $34.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$300.00 - $5,042  
   
Commission
$4,000  
Profit Sharing
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,624 - $54,292  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 92

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Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

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Pay by Experience Level for Customer Service Administrator

Pay by Experience for a Customer Service Administrator has a positive trend. An entry-level Customer Service Administrator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 87 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 51 salaries. An experienced Customer Service Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 46 salaries. A Customer Service Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 27 salaries.

Related Job Salaries

Key Stats for Customer Service Administrator

Gender

Female
88 %
Male
12 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.
Less than 1 year
5%
1-4 years
36%
5-9 years
23%
10-19 years
22%
20 years or more
14%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Administrator Salaries

Experienced
▲10%

Late-Career
▲1%

Mid-Career
▼0%

National Average
$37,000

Entry-Level
▼6%

Skills That Affect Customer Service Administrator Salaries

Oral / Verbal Communication
▲10%

Accounts Receivable
▲5%

Data Entry
▲3%

Microsoft Excel
▼0%

National Average
$37,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 28 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
23%
10-19 years
22%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 66%
vision benefits
Vision: 52%
no benefits
None: 17%
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