Customer Service Administrator Salary

A Customer Service Administrator earns an average wage of $15.78 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this field.

$30,746 - $60,564

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$11.37 - $21.51

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,746 - $60,564  
   
Bonus
$0.00 - $5,123  
Profit Sharing
$1,233 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,771 - $57,298  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 140
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.37 - $21.51  
   
Overtime
$18.41 - $34.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,123  
   
Profit Sharing
$1,233 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,771 - $57,298  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 157
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Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.

Customer Service Administrator Job Listings

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Popular Skills for Customer Service Administrator

Pay by Experience Level for Customer Service Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Customer Service Administrator Salaries

Late-Career
up arrow 14%

Experienced
up arrow 7%

Mid-Career
up arrow 4%

National Average
$37,000

Entry-Level
up arrow 5%

Skills That Affect Customer Service Administrator Salaries

Accounts Receivable
up arrow 4%

Data Entry
up arrow 3%

National Average
$37,000

Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 49 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
3%
1-4 years
41%
5-9 years
23%
10-19 years
25%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 71%
vision benefits Vision: 56% employee benefits None: 17%
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