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Customer Service Administrator Salary

A Customer Service Administrator earns an average wage of $15.87 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this field.

$31,012 - $60,805
(Median)
$31K
$41K
$61K
MEDIAN: $40,936
10%
50%
90%

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$11.54 - $21.54
(Median)
$12
$16
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$31,012 - $60,805  
   
Bonus
$0.00 - $5,197  
Profit Sharing
$1,233 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,737 - $57,832  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 138
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$11.54 - $21.54  
   
Overtime
$17.88 - $34.52  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,197  
   
Profit Sharing
$1,233 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,737 - $57,832  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 156

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Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.

Customer Service Administrator Job Listings

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Pay by Experience Level for Customer Service Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Customer Service Administrator Salaries

Late-Career
up arrow 13%

Experienced
up arrow 6%

Mid-Career
up arrow 3%

National Average
$37,000

Entry-Level
up arrow 5%

Skills That Affect Customer Service Administrator Salaries

Accounts Receivable
up arrow 4%

Data Entry
up arrow 2%

Customer Service
up arrow 1%

National Average
$37,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 54 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
2%
1-4 years
43%
5-9 years
21%
10-19 years
25%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 78% dental benefits Dental: 71%
vision benefits Vision: 59% employee benefits None: 17%