A Customer Service Administrator earns an average wage of $15.32 per hour.

$30,935 - $64,658
(Median)
$31K
$41K
$65K
MEDIAN: $41,361
10%
50%
90%

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$10.87 - $20.91
(Median)
$11
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,935 - $64,658  
   
Bonus
$306.39 - $7,830  
Profit Sharing
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,682 - $53,953  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 78
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$10.87 - $20.91  
   
Overtime
$18.73 - $34.45  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$306.39 - $7,830  
   
Profit Sharing
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,682 - $53,953  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 102
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Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.
  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.

Customer Service Administrator Job Listings

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Pay by Experience Level for Customer Service Administrator

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Customer Service Administrator Salaries

Experienced
up arrow 8%

Late-Career
up arrow 5%

National Average
$36,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 5%

Skills That Affect Customer Service Administrator Salaries

Oral / Verbal Communication
up arrow 8%

Accounts Receivable
up arrow 6%

Data Entry
up arrow 5%

Microsoft Excel
up arrow 3%

National Average
$36,000

Customer Service
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
4%
1-4 years
38%
5-9 years
22%
10-19 years
22%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 65%
medical benefits
Vision: 47%
dental benefits
None: 20%
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