Customer Service Administrator Salary

A Customer Service Administrator earns an average wage of $15.46 per hour. A skill in Oral / Verbal Communication is associated with high pay for this job.

$31,791 - $72,153
$32K
$43K
$72K
MEDIAN: $43,456
10%
50%
90%

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$12.35 - $22.92
$12
$17
$23
MEDIAN: $16.80
10%
50%
90%

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$0$72K
Salary $31,791 - $72,153
Bonus $309.13 - $5,128
Profit Sharing $1,965
Commission $4,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,517 - $61,372
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 73
Hourly Data $0$35
Hourly Rate $12.35 - $22.92
Overtime $18.94 - $35.36
Annual Data $0$61K
Bonus $309.13 - $5,128
Commission $4,000
Profit Sharing $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,517 - $61,372
  • Country: United States
  • Currency: USD
  • Updated: 25 Jul 2017
  • Individuals Reporting: 92

Find Out Exactly What You Should Be Paid

United States (change)

Job Description for Customer Service Administrator

A customer service administrator holds a supervisory position, handling customer inquiries and overseeing the needs and requirements of the customer service representatives working in their department. This is normally an office-type position that requires equal parts clerical skill and communications savvy.

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Customer Service Administrator Tasks

  • Manage client accounts and ensure orders are timely and specifications are met.
  • Track metrics for success, including customer satisfaction.
  • Document and track instructions for clients, including deadlines, troubleshooting tips, and estimated performance.
  • Communicate frequently with sales team, clients, brokers, manufacturers, and other groups to reach deadlines.

Customer Service Administrator Job Listings

Pay by Experience Level for Customer Service Administrator

Pay by Experience for a Customer Service Administrator has a positive trend. An entry-level Customer Service Administrator with less than 5 years of experience can expect to earn an average total compensation of $35,000 based on 87 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Administrator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $37,000 based on 51 salaries. An experienced Customer Service Administrator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $40,000 based on 46 salaries. A Customer Service Administrator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 27 salaries.

Customer Service Administrator Reviews

Q: What is it like working as a Customer Service Administrator?

Customer Service Administrator in Indianapolis:
"Office conditions."
Pros: The people I work with.
Cons: Under paid.

Related Job Salaries

Key Stats for Customer Service Administrator

Gender

Female
88 %
Male
12 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.
Less than 1 year
4%
1-4 years
33%
5-9 years
22%
10-19 years
24%
20 years or more
16%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Administrator Salaries

Experienced
▲5%

National Average
$39,000

Mid-Career
▼4%

Late-Career
▼4%

Entry-Level
▼11%

Skills That Affect Customer Service Administrator Salaries

Oral / Verbal Communication
▲5%

Accounts Receivable
▼0%

National Average
$39,000

Data Entry
▼2%

Microsoft Excel
▼5%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 30 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
4%
1-4 years
33%
5-9 years
22%
10-19 years
24%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 78%
dental benefits
Dental: 68%
vision benefits
Vision: 55%
no benefits
None: 19%
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