What am I worth?
Get a free salary report »
What should I pay?
Pay the right way »

Customer Service Advisor Salary

A Customer Service Advisor earns an average wage of $13.59 per hour. People in this job generally don't have more than 20 years' experience. Skills that are associated with high pay for this job are Customer Relationship Management (CRM) and Oral / Verbal Communication.

$27,609 - $64,824
(Median)
$28K
$43K
$65K
MEDIAN: $42,652
10%
50%
90%

Add this chart to your site: 640px    300px

$8.44 - $19.01
(Median)
$8
$14
$19
MEDIAN: $13.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$27,609 - $64,824  
   
Bonus
$0.00 - $6,919  
Commission
$4,932 - $30,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,168 - $53,365  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 131
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.44 - $19.01  
   
Overtime
$11.47 - $28.50  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $6,919  
   
Commission
$4,932 - $30,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,168 - $53,365  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 253

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Customer Service Advisor

Customer service advisors are the front line for a company when their customers elect to contact them. They clients can work in a large variety of industries and the companies will often offer extensive training on their products and services. Most often these customer service analysts are interacting with clients on the phone, utilizing a headset, telephone system and computer.

Read More...

Customer Service Advisor Tasks

  • Update and document accounts, including orders, escalations, and transactions.
  • Work with other departments to ensure flow of goods and services and clear communication.
  • Manage daily and special orders and operations for specific accounts.
  • Provide estimates and documentation, recommending level of work and obtaining agreement.

Common Career Paths for Customer Service Advisor


Add this chart to your site:   640px 640px    300px 300px

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Pay by Experience Level for Customer Service Advisor

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Customer Service Advisor Salaries

Late-Career
up arrow 25%

Experienced
up arrow 21%

Mid-Career
up arrow 14%

National Average
$32,000

Entry-Level
up arrow 8%

Skills That Affect Customer Service Advisor Salaries

Customer Relationship Management (CRM)
up arrow 42%

Oral / Verbal Communication
up arrow 18%

Microsoft Office
up arrow 9%

Customer Service
up arrow 2%

National Average
$32,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 61 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
4%
1-4 years
42%
5-9 years
24%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 72%
vision benefits Vision: 63% employee benefits None: 18%
ADVERTISEMENT