Customer Service Agent Hourly Rate

Updated: 30 May 2012

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National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$11	$22	$33
Hourly Rate	$8.82 - $19.10
Overtime	$1.47 - $31.11

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$22K	$44K	$66K
Bonus	$0.00 - $1,977
Commission	$1,400 - $4,300
Profit Sharing	$575 - $1,600
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$19,242 - $44,500
Country: United States \| Currency: USD \| Updated: 30 May 2012 \| Individuals Reporting: 256

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Job Listings for Customer Service Agent Jobs

Posted	Job Title	Company	Job Location
Jan 11	TeleTech@Home Technical Customer Service Bilingual Agent ~ Required to Speak English & Portuguese	Teletech	Columbus, Georgia
	Service Bilingual Agent ~ Required to Speak English & Portuguese Description Bilingual Customer Service... Time Bilingual Tech Customer Service Associate you... Indeed
Feb 17	Sales / Customer Service Agent	Capt. Andy's Sailing	Hawaii
	Full Time. Exceptional phone sales and customer service skills required. Must be enthusiastic, have excellent verbal and written communication skills and enjoy... Indeed
Dec 30	Lorain-Automotive Technician & Customer Service Agent TSR III	Teletech	Lorain, Ohio
	& Customer Service Agent TSR III Description Automotive Technician & Customer Service Agent Experienced... Technician & Customer Service Specialist, you will be... Indeed
Jan 11	TeleTech@Home Technical Customer Service Bilingual Agent ~ Required to Speak English & German	Teletech	Columbus, Georgia
	Service Bilingual Agent ~ Required to Speak English & German Description Bilingual Customer Service... Time Bilingual Tech Customer Service Associate you... Indeed

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Companies and Industries for Customer Service Agent Salaries

Popular Employers

Hourly Rate


Enterprise Rent-A-Car Co	$8.78 - $11.90
Federal Express Corporation (FedEx)	Not enough data
Convergys Corporation	Not enough data
Delta Air Lines Inc	Not enough data
American Airlines	Not enough data

See more employers

Popular Industries

Hourly Rate


Commercial Aviation / Airline	$8.94 - $20.30
Insurance	$9.47 - $18.82
Call Center	$8.17 - $14.97
Freight Forwarding	$9.37 - $20.28
Customer Service Solutions / CRM	$8.53 - $17.36

Key Statistics for Customer Service Agent Salaries and Jobs

Gender

	Female 72%			Male 28%
Hourly Rate:	$10.18 - $15.68			$9.32 - $14.67

Years of Experience

Less than 1 year

1-4 years

39%

5-9 years

18%

10-19 years

27%

20 years or more

11%

Top Degrees

Hourly Rate


Bachelor's Degree	$9.79 - $17.71
Associate's Degree	$8.09 - $20.36
GED or High School Diploma	Not enough data
Master of Business Administration (MBA)	Not enough data

Most Common Health Benefits

	Medical: 66%		Dental: 50%
	Vision: 42%		None: 31%

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