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Customer Service Agent Hourly Rate

United States » Job » Customer Service Agent Overview » Customer Service Agent Hourly Rate

Updated: 16 May 2013

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Rated 4 out of 5 based on 133 Customer Service Agent votes.

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Part of:

Reservation Agent Salary, Sales Agent Salary, Service Agent Salary

Customer Service Agent 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$19,569 - $44,317

(Median)

20K

30K

37K

44K

MEDIAN: $29,863

10%

50%

75%

90%

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Want local data for this job?

National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$10	$20	$30
Hourly Rate	$9.03 - $18.71
Overtime	$11.47 - $30.00

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$20K	$40K	$60K
Bonus	$0.00 - $1,939
Commission	$1,017 - $4,913
Profit Sharing	$153.19 - $4,404
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$19,569 - $44,317
Country: United States \| Currency: USD \| Updated: 16 May 2013 \| Individuals Reporting: 505

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Customer Service Agent Job Listings

Customer Service Representative - State Farm Agent Team Member (Sales experience preferred)

May 21

Sharon Godfrey - State Farm Agent - McLean, VA

agent may be the career for you! State Farm agents... identify customer needs, and market appropriate products and services. * Use a customer-focused, needs... - Indeed

Apply For This Job »

Customer Service Representative - State Farm Agent Team Member (Life Insurance Focus)

May 17

Andre Arjun - State Farm Agent - Herndon, VA

of Customer Service Representative - State Farm Agent... with customers, as needed. * Work with the agent to establish and meet marketing goals. As an Agent Team... - Indeed

Apply For This Job »

Customer Service Representative - State Farm Agent Team Member (Bilingual Spanish)

May 15

Eliu Villatoro - State Farm Agent - Sterling, VA

will build and develop customer relationships within... agent yourself. Responsibilities * Provide prompt, accurate, and friendly customer service. Service can... - Indeed

Apply For This Job »

View More Listings »

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Customer Service Agent Tasks

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Read more about: First-Line Supervisors, Customer Service, Customer Service Representatives, Insurance Policy Processing Clerks

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Companies and Industries for Customer Service Agent Salaries

Popular Employers

Hourly Rate


Delta Air Lines Inc	$10.94 - $21.75
Enterprise Rent-A-Car Co	$8.57 - $9.66
US Airways Group, Inc.	$9.85 - $17.01
Federal Express Corporation (FedEx)	$13.67 - $20.17

See more employers

Popular Industries

Hourly Rate


Commercial Aviation or Airline	$9.46 - $21.46
Insurance Carrier	$9.86 - $19.05
Insurance Agency or Brokerage	$9.33 - $19.51
Call Center	$8.64 - $15.34
Airline or Aviation Fixed-Base Operator (FBO)	$8.97 - $18.73

Key Statistics for Customer Service Agent Salaries and Jobs

Gender

	Female 73%			Male 27%
Hourly Rate:	$10.32 - $15.21			$10.05 - $15.22

Years of Experience

Less than 1 year

1-4 years

37%

5-9 years

18%

10-19 years

24%

20 years or more

14%

Top Degrees

Hourly Rate


Bachelor's Degree	$9.19 - $18.42
Associate's Degree	$8.75 - $19.39
GED or High School Diploma	$9.75 - $16.68
Associate's Degree, Business Administration	$9.00 - $16.50

See more degrees

Most Common Health Benefits

	Medical: 68%		Dental: 53%
	Vision: 43%		None: 29%

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Career Path for Customer Service Agent Jobs

Common Past Jobs

Common Future Jobs

Customer Service Agent

Salary Range

$19,569 - $44,317

	Customer Service Representative (CSR) $19,512 - $41,580
	Senior Customer Service Representative (CSR) $25,394 - $52,290
	Insurance Sales Agent $21,957 - $75,204