Median pay for Customer Service Agents with Insurance skills lies in the neighborhood of $14.57 per hour. Experience level is the biggest factor affecting pay for this group, followed by the specific employer. Job satisfaction for Customer Service Agents with Insurance skills is high. Health benefits are not claimed by all — just over two-fifths lack any form of coverage — but a majority have medical insurance, and roughly two-fifths have dental, too. This overview is based on answers to PayScale's salary questionnaire.

$24,268 - $47,573
$24K
$36K
$48K
MEDIAN: $36,365
10%
50%
90%

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$9.99 - $19.14
$10
$15
$19
MEDIAN: $14.57
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,268 - $47,573  
   
Bonus
$491.94 - $5,034  
Profit Sharing
$2,500  
Commission
$5.30 - $14,544  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,252 - $45,308  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 69
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.99 - $19.14  
   
Overtime
$14.64 - $25.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$491.94 - $5,034  
   
Commission
$5.30 - $14,544  
Profit Sharing
$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,252 - $45,308  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 99

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Pay by Experience Level for Customer Service Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Customer Service Agents with Insurance skills do not generally earn higher incomes from more experience in the field. During their first five years in the workforce, individuals in this position earn $31K on average. Survey participants with five to 10 years under their belts see an only a slightly bigger average of $32K. Customer Service Agents with Insurance skills with one to two decades of relevant experience report an average salary of approximately $37K. Ultimately, more time spent in the workforce does seem to translate to bigger paychecks; seasoned veterans with more than 20 years of experience report a median income of $40K.

Key Stats for Customer Service Agent

Gender

Female
96 %
Male
4 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 36 votes.
040
Less than 1 year
2%
1-4 years
40%
5-9 years
17%
10-19 years
23%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Agent Salaries

Late-Career
up arrow 20%

Experienced
up arrow 11%

National Average
$33,000

Mid-Career
up arrow 3%

Entry-Level
up arrow 5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 36 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
2%
1-4 years
40%
5-9 years
17%
10-19 years
23%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 39%
vision benefits
Vision: 33%
dental benefits
None: 42%
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