Customer Service Agent with Insurance Skills Salary

Customer Service Agents with Insurance skills take home an average $14.88 per hour. Residence is the biggest factor affecting pay for this group, followed by experience level and the specific company. Unfortunately, some people in this line of work are without benefits — more than two-fifths lack coverage. On the flip side, slightly more than half have medical insurance and nearly two in five receive dental plans. Most Customer Service Agents with Insurance skills report high levels of job satisfaction. The data for this synopsis comes from respondents who took the PayScale salary survey.

$26,137 - $48,767
$26K
$37K
$49K
MEDIAN: $36,581
10%
50%
90%

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$10.17 - $19.90
$10
$15
$20
MEDIAN: $14.88
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$26,137 - $48,767  
   
Bonus
$484.79 - $3,081  
Profit Sharing
$2,000  
Commission
$5.30 - $14,544  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,546 - $45,943  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 61
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.17 - $19.90  
   
Overtime
$14.51 - $25.91  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$484.79 - $3,081  
   
Commission
$5.30 - $14,544  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,546 - $45,943  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 93
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Customer Service Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. In this position, someone who has worked for fewer than five years can expect a median salary of $32K. The median for people with five to 10 years of experience is only a little bit higher at $33K. For Customer Service Agents with Insurance skills, 10 to 20 years of experience on the job amounts to an average salary of $37K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Customer Service Agent with more than 20 years of experience can earn $39K on average.

Key Stats for Customer Service Agent

Gender

Female
97 %
Male
3 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.
Less than 1 year
2%
1-4 years
37%
5-9 years
18%
10-19 years
24%
20 years or more
19%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Agent Salaries

Late-Career
▲17%

Experienced
▲10%

National Average
$34,000

Mid-Career
▼3%

Entry-Level
▼5%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
2%
1-4 years
37%
5-9 years
18%
10-19 years
24%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 39%
vision benefits
Vision: 32%
dental benefits
None: 42%
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