Customer Service Agent with Insurance Skills Salary

Median pay for Customer Service Agents with Insurance skills lies in the neighborhood of $14.73 per hour. Compensation for this group is mainly affected by residence, but career length and the particular employer are influential factors as well. While approximately two in five report receiving no health benefits, more than half do receive medical coverage, and roughly two in five have dental, as well. Most Customer Service Agents with Insurance skills report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.

$26,632 - $50,372
$27K
$37K
$50K
MEDIAN: $36,777
10%
50%
90%

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$9.99 - $19.98
$10
$15
$20
MEDIAN: $14.73
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$26,632 - $50,372  
   
Bonus
$483.39 - $3,091  
Profit Sharing
$2,000  
Commission
$5.14 - $3,945  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,536 - $46,291  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 56
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.99 - $19.98  
   
Overtime
$14.18 - $24.99  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$483.39 - $3,091  
   
Commission
$5.14 - $3,945  
Profit Sharing
$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,536 - $46,291  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 91

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Pay by Experience Level for Customer Service Agent

Pay by Experience for a Customer Service Agent has a positive trend. An entry-level Customer Service Agent with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 70 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 36 salaries. An experienced Customer Service Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 48 salaries. A Customer Service Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $39,000 based on 30 salaries.

Key Stats for Customer Service Agent

Gender

Female
97 %
Male
3 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.
Less than 1 year
2%
1-4 years
38%
5-9 years
17%
10-19 years
24%
20 years or more
19%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Agent Salaries

Late-Career
▲18%

Experienced
▲11%

National Average
$33,000

Mid-Career
▼2%

Entry-Level
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.

Gender

Female
97 %
Male
3 %

Years of Experience

Less than 1 year
2%
1-4 years
38%
5-9 years
17%
10-19 years
24%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 41%
vision benefits
Vision: 35%
no benefits
None: 40%
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