Entry-Level Customer Service Agent Salary

An Entry-Level Customer Service Agent earns an average wage of $12.05 per hour. A skill in Insurance is associated with high pay for this job.

$21,219 - $47,486
$21K
$35K
$47K
MEDIAN: $34,756
10%
50%
90%

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$9.32 - $16.36
$9
$12
$16
MEDIAN: $12.02
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$21,219 - $47,486  
   
Bonus
$203.47 - $3,663  
Profit Sharing
$1,000  
Commission
$487.22 - $14,191  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,021 - $39,312  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 101
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.32 - $16.36  
   
Hourly Tips
$0.39  
Overtime
$13.54 - $25.29  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$203.47 - $3,663  
   
Commission
$487.22 - $14,191  
Profit Sharing
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,021 - $39,312  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 506

Find Out Exactly What You Should Be Paid

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Popular Employer Salaries for Customer Service Agent

Pay Difference by Location

National Average: $26,848

Larger city markers indicate a job is popular in that location.

Customer Service Agent Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Agent in St. Petersburg:
"Employer would be more attentive to our needs."
To know the person they're hiring and just look at them as a number.

Customer Service Agent in fort laudedale:
"Be On Time. Look Presentable. Deliver Furniture. Assembly."
Be prepared to do any menial labor task.

Key Stats for Customer Service Agent

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 84 votes.
Less than 1 year
11%
1-4 years
77%
5-9 years
13%
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Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Agent Salaries

Insurance
▲19%


Data Entry
▲8%


National Average
$27,000

Sales
▼2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 84 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 61%
dental benefits
Dental: 49%
vision benefits
Vision: 44%
no benefits
None: 37%
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