Customer Service Analyst Salary (United States)

The average pay for a Customer Service Analyst is $43,469 per year. A skill in Data Analysis is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.
Customer Service Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,623 - $61,758
(Median)
31K
36K
43K
53K
62K
MEDIAN: $43,469
10%
25%
50%
75%
90%
Add this chart to your site
Customer Service Analyst Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.53 - $23.12
(Median)
11
14
19
23
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,623 - $61,758  
   
Bonus
$0.00 - $5,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,477 - $60,579  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 200
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$10.53 - $23.12  
   
Overtime
$15.12 - $36.49  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,243  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,477 - $60,579  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 200
Is Customer Service Analyst your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Job Description for Customer Service Analyst

  • Troubleshoot customer problems, explain safety procedures, and recommend maintenance.
  • Analyze customer service data to identify trends and potential opportunities.
  • Enter and document orders, complaints, and customer interactions.

Customer Service Analyst Job Listings

Search for more jobs:
job title / company
location

Pay by Experience Level for Customer Service Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

Experience Affects Customer Service Analyst Salaries

Late-Career
up arrow 10%
Mid-Career
up arrow 7%
Experienced
up arrow 4%
National Average
$42,000
Entry-Level
up arrow 7%

Skills That Affect Customer Service Analyst Salaries

Data Analysis
up arrow 12%
National Average
$42,000
Customer Service
up arrow 1%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 44 votes.

Gender

Female
57%
female alumni
 
Male
43%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
47%
5-9 years
21%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 81%
vision benefits Vision: 68% employee benefits None: 11%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -