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Customer Service Analyst Salary (United States)

The average pay for a Customer Service Analyst is $43,177 per year. A skill in Data Analysis is associated with high pay for this job. For the first five to ten years in this position, pay increases modestly, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this field.
Customer Service Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,949 - $61,603
(Median)
31K
36K
43K
53K
62K
MEDIAN: $43,177
10%
25%
50%
75%
90%
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Customer Service Analyst Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.42 - $23.62
(Median)
11
14
20
24
MEDIAN: $15.00
10%
25%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,949 - $61,603  
   
Bonus
$0.00 - $5,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,785 - $60,514  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 147
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.42 - $23.62  
   
Overtime
$15.12 - $36.49  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,208  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$27,785 - $60,514  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 71
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Job Description for Customer Service Analyst

  • Troubleshoot customer problems, explain safety procedures, and recommend maintenance.
  • Analyze customer service data to identify trends and potential opportunities.
  • Enter and document orders, complaints, and customer interactions.

Customer Service Analyst Job Listings

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Pay by Experience Level for Customer Service Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

San Diego
up arrow 7%
National Average
$41,000
Houston
up arrow 1%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Customer Service Analyst Salaries

Late-Career
up arrow 8%
Mid-Career
up arrow 7%
Experienced
up arrow 3%
National Average
$41,000
Entry-Level
up arrow 5%

Skills That Affect Customer Service Analyst Salaries

Data Analysis
up arrow 23%
National Average
$41,000
Customer Service
up arrow 3%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 48 votes.

Gender

Female
59%
female alumni
 
Male
41%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
22%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 87% dental benefits Dental: 82%
vision benefits Vision: 69% employee benefits None: 11%