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Customer Service Analyst Salary

The average pay for a Customer Service Analyst is $43,918 per year. Most people with this job move on to other positions after 20 years in this field.

$32,256 - $60,820
(Median)
$32K
$44K
$61K
MEDIAN: $43,918
10%
50%
90%

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$12.07 - $23.45
(Median)
$12
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,256 - $60,820  
   
Bonus
$0.00 - $5,051  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,053 - $59,358  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 156
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$12.07 - $23.45  
   
Overtime
$1.55 - $35.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$0.00 - $5,051  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,053 - $59,358  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 64

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Job Description for Customer Service Analyst

  • Troubleshoot customer problems, explain safety procedures, and recommend maintenance.
  • Analyze customer service data to identify trends and potential opportunities.
  • Enter and document orders, complaints, and customer interactions.

Customer Service Analyst Job Listings

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Pay by Experience Level for Customer Service Analyst

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Customer Service Analyst Salaries

Late-Career
up arrow 12%

Mid-Career
up arrow 4%

Experienced
up arrow 1%

National Average
$42,000

Entry-Level
up arrow 3%

Skills That Affect Customer Service Analyst Salaries

Data Analysis
up arrow 8%

National Average
$42,000

Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 36 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
8%
1-4 years
44%
5-9 years
23%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 88% dental benefits Dental: 83%
vision benefits Vision: 71% employee benefits None: 9%