The average wage for a Customer Service Assistant is $11.48 per hour. People in this job generally don't have more than 20 years' experience. The skills that increase pay for this job the most are Insurance and Data Processing.
Customer Service Assistant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$21,919 - $44,104
(Median)
22K
29K
33K
38K
44K
MEDIAN: $33,062
10%
25%
50%
75%
90%
Add this chart to your site
Customer Service Assistant Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.01 - $16.64
(Median)
8
11
14
17
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$21,919 - $44,104  
   
Bonus
$0.00 - $2,959  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,251 - $41,452  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 307
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$8.01 - $16.64  
   
Overtime
$11.75 - $26.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $2,959  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,251 - $41,452  
PayScale
Country: United States | Currency: USD | Updated: 16 Apr 2014 | Individuals Reporting: 307
Is Customer Service Assistant your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Customer Service Assistant Job Listings

Search for more jobs:
job title / company
location
Job Description for Customer Service Assistant
Customer service assistants are responsible for completing customer service tasks and assisting with other administrative duties as required. They interact with customers and work to resolve their inquiries. Additionally, these assistants must help create and maintain business relationships with individuals inside and outside their organization to increase customer satisfaction. Customer service assistants must follow strict company rules and strive to reach objectives set by supervisors. Some of the assistant's other principal duties include reviewing discrepancies, filing documentation, and keeping records of customer transactions. They also respond to customer correspondence and create reports.
Read More...
Customer Service Assistant Tasks
  • Documents details of telephone conversation and actions taken .
  • Responds to telephone, mail and face-to-face inquires about the company's products or services following standard scripts and procedures.
  • Completes transactions, records of complaints and actions taken, comments using internal PC systems.
Pay by Experience Level for Customer Service Assistant
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Assistant Salaries

Experienced
up arrow 11%
Late-Career
up arrow 7%
Mid-Career
up arrow 5%
National Average
$28,000
Entry-Level
up arrow 6%

Skills That Affect Customer Service Assistant Salaries

Insurance
up arrow 20%
Data Processing
up arrow 14%
Data Entry
up arrow 7%
National Average
$28,000
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 46 votes.
Gender
Female
83%
female alumni
 
Male
17%
male alumni
Years of Experience
Less than 1 year
7%
1-4 years
45%
5-9 years
24%
10-19 years
18%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 67% dental benefits Dental: 54%
vision benefits Vision: 39% employee benefits None: 32%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -