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Customer Service Associate Hourly Rate

United States » Job » Customer Service Associate Overview » Customer Service Associate Hourly Rate

Updated: 21 May 2013

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Rated 4 out of 5 based on 214 Customer Service Associate votes.

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Also known as:

Customer Care Associate Salary, Customer Support Associate Salary

Customer Service Associate 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$16,981 - $38,153

(Median)

17K

24K

31K

38K

MEDIAN: $23,785

10%

50%

75%

90%

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Customer Service Associate Job Listings

Satisfaction Associate (Customer Service)

Apr 23

CustomInk - Tysons Corner, VA

and service elements key to achieving high customer... with customers Communicating with customers in a timely manner through both phone and email Customer... - Indeed

Apply For This Job »

Customer Service and Sales Associate

May 08

The UPS Store - Falls Church, VA

Associate is responsible to deliver world-class customer service to all retail customers. He/She receives... outstanding customer service to walk-in customers and... - Indeed

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Customer Service Associate

May 15

Amazon - Herndon, VA

Amazon is seeking a new Customer Service Associate to hire!Customer Service Associate Job Responsibilities... to customer needsCustomer Service Associate Job... - Indeed

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View More Listings »

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Want local data for this job?

National Pay Data

	National Hourly Rate Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$8	$16	$24
Hourly Rate	$7.99 - $15.08
Hourly Tips	$0.00 - $5.17
Overtime	$7.55 - $22.87

	National Annualized Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$16K	$32K	$48K
Bonus	$0.00 - $1,562
Commission	$10.07 - $4,966
Profit Sharing	$100.00 - $5,100
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$16,981 - $38,153
Country: United States \| Currency: USD \| Updated: 21 May 2013 \| Individuals Reporting: 831

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Customer Service Associate Tasks

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires.
First point of customer contact for general inquiries like pricing, products, scheduling etc.
Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Read more about: First-Line Supervisors, Customer Service, Customer Service Representatives

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Companies and Industries for Customer Service Associate Salaries

Popular Employers

Hourly Rate


Lowe's Home Improvement Inc.	$8.73 - $13.32
JCPENNY	$7.48 - $9.76
Wal-Mart Stores, Inc	$7.79 - $12.95
Publix Super Markets Inc	$7.40 - $14.09
Pitney Bowes Management Services	$10.91 - $12.90

See more employers

Popular Industries

Hourly Rate


Home Improvement and Construction Product Store	$9.11 - $16.75
Retail	$7.84 - $16.17
Grocery Store or Supermarket	$8.15 - $17.26
Department Store	$7.60 - $15.73
Banking	$9.14 - $15.58

Key Statistics for Customer Service Associate Salaries and Jobs

Gender

	Female 63%			Male 37%
Hourly Rate:	$9.17 - $13.67			$8.86 - $11.75

Years of Experience

Less than 1 year

1-4 years

43%

5-9 years

28%

10-19 years

16%

20 years or more

Top Degrees

Hourly Rate


Bachelor's Degree	$8.37 - $16.24
Associate's Degree	$8.13 - $15.60
GED or High School Diploma	$7.80 - $13.26
High School Diploma	$8.59 - $12.46
Bachelor of Arts (BA), Psychology	$8.74 - $14.74

See more degrees

Most Common Health Benefits

	Medical: 59%		Dental: 50%
	Vision: 40%		None: 38%

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Career Path for Customer Service Associate Jobs

Common Past Jobs

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