An Entry-Level Customer Service Associate earns an average wage of $10.05 per hour. Skills that are associated with high pay for this job are Customer Relationship Management (CRM), Merchandising, and Operations Management.

$24,089 - $50,874
$24K
$36K
$51K
MEDIAN: $35,690
10%
50%
90%

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$8.16 - $13.87
$8
$10
$14
MEDIAN: $10.05
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$24,089 - $50,874  
   
Bonus
$148.30 - $5,000  
Profit Sharing
$80.00 - $3,344  
Commission
$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,145 - $35,776  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 248
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$8.16 - $13.87  
   
Hourly Tips
$0.05 - $2.33  
Overtime
$13.05 - $26.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$148.30 - $5,000  
   
Commission
$1,250  
Profit Sharing
$80.00 - $3,344  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,145 - $35,776  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 1,622

Find Out Exactly What You Should Be Paid

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Popular Employer Salaries for Customer Service Associate

Pay Difference by Location

National Average: $21,754

Larger city markers indicate a job is popular in that location.

Customer Service Associate Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Associate in Chillicothe:
"More computer skills."
You have to have patience, knowledge of the product, And learn to how to multi task.

Customer Service Associate in Hebron:
"That the turn over rate is so very high."
If you can run a cash register and have good customer service skills then you should do a good job and also like going to work.

Customer Service Associate in Midland:
"Greeting customers and making sure they have everything need."
Be friendly and smile, Learn all you can about the business and the different departments in the store and know where the product is located so you can take the customer to the product. Product knowledge is a plus. Ask the customer questions about what they are working on, So you can be sure they have everything they need to start and finish their project. Be flexible you may have to work another department.

Customer Service Associate in Kennewick:
"The number of times your shift would change."
Beware of the very strict policies. If you can't be at work on time, don't apply. If you need to work two jobs, don't apply, if you don't like constant change, don't apply. If you aren't a constantly "happy" person, don't apply. You won't make I t.

Customer Service Associate in Cleveland:
"Optical And Vision Training."
Get to know everything about the field that you're interested in before seeking a job in that area. Always be early for your job and never call off without prior consent, unless it's an absolutely emergency that can't wait until after work. Always put the customer first. Try to resolve any issues independently and never say "I Can't"

Key Stats for Customer Service Associate

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.
077
Less than 1 year
12%
1-4 years
78%
5-9 years
10%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Associate Salaries

Customer Relationship Management (CRM)
up arrow 109%

Merchandising
up arrow 13%


Operations Management
up arrow 10%

Microsoft Office
up arrow 7%



Problem Solving
0%

National Average
$22,000


Cashier
up arrow 2%

up arrow 3%


Food Preparation
up arrow 8%

Retail
up arrow 13%

Cleaning
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 215 votes.

Gender

Female
62 %
Male
38 %

Common Health Benefits

medical benefits
Medical: 44%
dental benefits
Dental: 38%
vision benefits
Vision: 32%
dental benefits
None: 52%
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