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Entry-Level Customer Service Associate Salary (United States)

An Entry-Level Customer Service Associate earns an average wage of $10.06 per hour. A skill in Phone Support is associated with high pay for this job.
Entry-Level Customer Service Associate Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$23,709 - $45,952
(Median)
24K
29K
34K
40K
46K
MEDIAN: $33,551
10%
25%
50%
75%
90%
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Entry-Level Customer Service Associate Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.88 - $14.01
(Median)
7
10
12
14
MEDIAN: $10
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$23,709 - $45,952  
   
Bonus
$0.00 - $2,838  
Profit Sharing
$50.68 - $7,102  
Commission
$98.99 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,690 - $36,095  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 213
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$8$16$24
Hourly Rate
$7.88 - $14.01  
   
Hourly Tips
$0.03 - $1.85  
Overtime
$10.44 - $22.24  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Bonus
$0.00 - $2,838  
   
Commission
$98.99 - $5,918  
Profit Sharing
$50.68 - $7,102  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,690 - $36,095  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 915
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Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Entry-Level Customer Service Associate

Pay Difference By Location

San Francisco
up arrow 70%
Boston
up arrow 67%
New York
up arrow 55%
Philadelphia
up arrow 35%
Los Angeles
up arrow 35%
Milwaukee
up arrow 24%
Chicago
up arrow 14%
Honolulu
up arrow 8%
Columbus
up arrow 7%
National Average
$22,000
Indianapolis
up arrow 4%
Larger circles over a city indicate a job is popular in that location.

Customer Service Associate Advice

What do you wish you knew about your job when you first started out?
Customer Service Associate in Kennewick:
"The number of times your shift would change."
Beware of the very strict policies. If you can't be at work on time, don't apply. If you need to work two jobs, don't apply, if you don't like constant change, don't apply. If you aren't a constantly "happy" person, don't apply. You won't make I t.
Customer Service Associate in Cleveland:
"Optical And Vision Training."
Get to know everything about the field that you're interested in before seeking a job in that area. Always be early for your job and never call off without prior consent, unless it's an absolutely emergency that can't wait until after work. Always put the customer first. Try to resolve any issues independently and never say "I Can't"
Find Out Exactly What You Should Be Paid
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Skills That Affect Entry-Level Customer Service Associate Salaries

Phone Support
up arrow 11%
Data Entry
up arrow 8%
Customer Relations
up arrow 1%
National Average
$22,000
Customer Service
up arrow 1%
Sales
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 236 votes.

Gender

Female
57%
female alumni
 
Male
43%
male alumni

Common Health Benefits

medical benefits Medical: 54% dental benefits Dental: 45%
vision benefits Vision: 36% employee benefits None: 43%