Entry-Level Customer Service Associate Salary

An Entry-Level Customer Service Associate earns an average wage of $9.99 per hour. Skills that are associated with high pay for this job are Customer Relationship Management (CRM), Operations Management, Microsoft Office, and Data Entry.

$23,460 - $49,295
(Median)
$23K
$34K
$49K
MEDIAN: $34,301
10%
50%
90%

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$7.99 - $13.91
(Median)
$8
$10
$14
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17K$34K$51K
Salary
$23,460 - $49,295  
   
Bonus
$0.00 - $3,934  
Profit Sharing
$120.23 - $3,710  
Commission
$1,416  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,855 - $35,961  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 369
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$7.99 - $13.91  
   
Hourly Tips
$0.00 - $4.85  
Overtime
$11.34 - $24.23  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$0.00 - $3,934  
   
Commission
$1,416  
Profit Sharing
$120.23 - $3,710  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,855 - $35,961  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,800
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Associate

Pay Difference by Location

National Average: $21,919

Larger city markers indicate a job is popular in that location.

Customer Service Associate Advice

What do you wish you knew about your job when you first started out?

Customer Service Associate in Kennewick:
"The number of times your shift would change."
Beware of the very strict policies. If you can't be at work on time, don't apply. If you need to work two jobs, don't apply, if you don't like constant change, don't apply. If you aren't a constantly "happy" person, don't apply. You won't make I t.

Customer Service Associate in Cleveland:
"Optical And Vision Training."
Get to know everything about the field that you're interested in before seeking a job in that area. Always be early for your job and never call off without prior consent, unless it's an absolutely emergency that can't wait until after work. Always put the customer first. Try to resolve any issues independently and never say "I Can't"

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Skills That Affect Customer Service Associate Salaries

Customer Relationship Management (CRM)
up arrow 52%

Operations Management
up arrow 28%

Microsoft Office
up arrow 14%



Customer Relations
0%

National Average
$22,000

Customer Service
up arrow 2%

up arrow 5%


Food Preparation
up arrow 12%

Retail
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 288 votes.

Gender

Female
60 %
Male
40 %

Common Health Benefits

medical benefits
Medical: 51%
dental benefits
Dental: 42%
medical benefits
Vision: 36%
dental benefits
None: 45%
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