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Customer Service Associate Salary with Phone Support skills

A Customer Service Associate with Phone Support skills earns an average wage of $11.41 per hour. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$24,687 - $48,147
(Median)
$25K
$34K
$48K
MEDIAN: $34,020
10%
50%
90%

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$8.37 - $16.21
(Median)
$8
$11
$16
MEDIAN: $11.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$24,687 - $48,147  
   
Bonus
$0.00 - $3,982  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,011 - $39,805  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 109
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.37 - $16.21  
   
Overtime
$10.75 - $28.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $3,982  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,011 - $39,805  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 419

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Pay by Experience Level for Customer Service Associate with Phone Support skills

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Experience Affects Customer Service Associate with Phone Support skills Salaries

Late-Career
up arrow 14%

Experienced
up arrow 5%

Mid-Career
up arrow 3%

National Average
$26,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 100 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
5%
1-4 years
40%
5-9 years
25%
10-19 years
20%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 61% dental benefits Dental: 53%
vision benefits Vision: 46% employee benefits None: 35%
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