Customer Service Associate with Phone Support Skills Salary

The average pay for a Customer Service Associate with Phone Support skills is $11.13 per hour. People in this job generally don't have more than 20 years' experience.

$24,483 - $51,302
$24K
$35K
$51K
MEDIAN: $35,434
10%
50%
90%

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$8.67 - $16.27
$8
$11
$16
MEDIAN: $11.13
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Salary
$24,483 - $51,302  
   
Bonus
$103.65 - $4,923  
Profit Sharing
$0.39 - $2,525  
Commission
$5,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,273 - $38,155  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 114
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$8.67 - $16.27  
   
Hourly Tips
$0.36  
Overtime
$13.55 - $27.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$103.65 - $4,923  
   
Commission
$5,400  
Profit Sharing
$0.39 - $2,525  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,273 - $38,155  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 723

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Pay by Experience Level for Customer Service Associate

Pay by Experience for a Customer Service Associate has a positive trend. An entry-level Customer Service Associate with less than 5 years of experience can expect to earn an average total compensation of $23,000 based on 520 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Associate with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $25,000 based on 219 salaries. An experienced Customer Service Associate which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $28,000 based on 169 salaries. A Customer Service Associate with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $31,000 based on 59 salaries.

Pay Difference by Location

National Average: $24,460

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Associate

Gender

Female
73 %
Male
27 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 154 votes.
Less than 1 year
5%
1-4 years
52%
5-9 years
19%
10-19 years
18%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Associate Salaries

Late-Career
▲27%

▲14%

▲3%

National Average
$24,000

▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 154 votes.

Gender

Female
73 %
Male
27 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
19%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 51%
dental benefits
Dental: 45%
vision benefits
Vision: 40%
no benefits
None: 45%
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