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Customer Service Cashier Salary

Customer Service Cashiers in the United States can expect to earn an average of $8.90 per hour. Compensation ranges from $7.48 per hour on the lower end to $12.22 on the higher end. Total cash compensation to Customer Service Cashiers bottoms out near $16K and approaches $28K on the high end; the biggest paychecks include approximately $533.269005811251 from bonuses and almost $5K from profit sharing. The specific employer is the biggest factor affecting pay for this group, followed by the particular city and tenure. Though the majority of Customer Service Cashiers do not report high levels of job satisfaction, most are moderately content with their role. While some workers in this profession — more than half — do not have any health coverage, close to one-third do receive medical benefits and one-fourth have dental insurance. The vast majority of Customer Service Cashiers (82 percent) who participated in the survey are women. The data for this synopsis comes from respondents who took the PayScale salary survey.
$12,399 - $41,634
(Median)
12K
19K
24K
31K
42K
MEDIAN: $23,982
10%
25%
50%
75%
90%

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$7.48 - $12.22
(Median)
7
10
12
MEDIAN: $8.00
10%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$12,399 - $41,634  
   
Bonus
$0.00 - $533  
Profit Sharing
$10.14 - $4,932  
Commission
$0.00 - $2,909  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,626 - $28,031  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 41
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.48 - $12.22  
   
Hourly Tips
$0.10 - $4.14  
Overtime
$1.50 - $19.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $533  
   
Commission
$0.00 - $2,909  
Profit Sharing
$10.14 - $4,932  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,626 - $28,031  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,070
United States (change)

Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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Customer Service Cashiers' salaries may rise greatly for those who assume a higher-end position such as an Office Manager. The average Office Manager bring home $38K per year. Going from Customer Service Cashier to Cashier is the transition that occurs most often in this field, and the average paycheck for Cashiers is $17K. Many others choose to work as Customer Service Representatives, where pay is typically $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Customer Service Cashiers flock to Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, The Home Depot Inc., and Wegmans Food Markets, highly regarded companies that employ a generous number of people in this profession. Pay for Customer Service Cashiers is best at Lowe's Home Improvement Inc., which offers a median salary of $21K. However, the highest reported salaries don't seem to be much higher than the lowest ones; the pay range here runs from $17K to $27K.

The Kroger Company offers the least pay with a median salary of $17K; furthermore, salaries there max out at only $24K.

Popular Skills for Customer Service Cashier


Customer Service Cashiers report using a wide range of professional skills. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. Those proficient in Cash Handling are, more often than not, also skilled in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $18K on average, but those with five to 10 years of experience enjoy a much bigger median of $20K. Customer Service Cashiers who work for 10 to 20 years in their occupation tend to earn about $21K. Customer Service Cashiers who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $20K.

Pay Difference by Location


For Customer Service Cashiers, Chicago provides a pay rate that is 13 percent greater than the national average. Customer Service Cashiers will also find cushy salaries in San Diego (+10 percent), Miami (+10 percent), Las Vegas (+4 percent), and Atlanta (+2 percent). The smallest paychecks in the market, 3 percent south of the national average, can be found in Orlando.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?
Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 10%

Customer Relations
up arrow 3%

Customer Service
up arrow 2%

Cash Handling
up arrow 2%

Sales
up arrow 2%

National Average
$19,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 183 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
26%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 33% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 64%