Customer Service Cashier Salary

Pay for Customer Service Cashiers in the United States sits in the ballpark of $9.10 per hour. Pay generally varies between $7.62 per hour and $12.39. While years of experience and geography impact pay for this group, the particular firm is the most influential factor. The vast majority of Customer Service Cashiers (83 percent) who participated in the survey are women. Unfortunately, some people in this line of work are without benefits — more than half lack coverage. On the flip side, close to a third have medical insurance and roughly a fourth receive dental plans. Most workers in this position report moderate levels of job satisfaction. This report is based on responses to the PayScale salary survey.

$12,000 - $40,963
(Median)
$12K
$24K
$41K
MEDIAN: $23,508
10%
50%
90%

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$7.62 - $12.39
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$12,000 - $40,963  
   
Bonus
$0.00 - $594  
Profit Sharing
$24.47 - $5,106  
Commission
$0.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,966 - $28,141  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.62 - $12.39  
   
Hourly Tips
$0.10 - $1.82  
Overtime
$1.01 - $19.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $594  
   
Commission
$0.00 - $3,000  
Profit Sharing
$24.47 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,966 - $28,141  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 853
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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While Customer Service Cashiers do not often become Registered Nurses, the job pays $55K per year on average. A Cashier role is the most common promotion for Customer Service Cashiers moving up the ladder. Pay for this role tends to be $18K per year. Another typical, albeit less common, transition for Customer Service Cashiers is a Customer Service Representative position, where earnings are usually $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Dominating the field, Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, The Kroger Company, The Home Depot Inc., and Bed Bath & Beyond Inc are top firms with a reputation for hiring a great number of Customer Service Cashiers. With a median salary of $22K, Lowe's Home Improvement Inc. offers Customer Service Cashiers the highest pay. However, earnings don't seem to live on a large spectrum; they generally peter out at $18K and are capped at $28K. Those in search of high salaries should also consider Wal-Mart Stores, Inc, Bed Bath & Beyond Inc, and The Home Depot Inc., top-paying firms where Customer Service Cashiers rake in a decent $21K, $20K, or $20K, respectively.

Speedway SuperAmerica LLC, McDonald's Corporation, and Wegmans Food Markets also scrape the bottom of the pay scale, with median earnings hovering around $18K, $18K, and $19K.

Popular Skills for Customer Service Cashier


Survey results imply that Customer Service Cashiers put a diverse skill set to use. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. Skills that pay less than market rate include Cleaning and Cashier. Most people who know Cash Handling also know Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Customer Service Cashiers — those with more experience do not necessarily bring in higher earnings. Relatively untried employees who have fewer than five years of experience earn around $19K on average. People who have worked for five to 10 years can expect a higher median salary of $20K. On average, Customer Service Cashiers make $21K following one to two decades on the job. After two decades in the workforce, the average Customer Service Cashier generally earns more than ever; median pay for this group is estimated at $23K.

Pay Difference by Location

National Average: $19,258

Larger city markers indicate a job is popular in that location.

For Customer Service Cashiers, busy Miami offers a higher-than-average pay rate, 8 percent above the national average. Customer Service Cashiers will also find cushy salaries in Phoenix (+8 percent) and Las Vegas (+7 percent). Falling short of the national average by 6 percent, the area with the worst salaries is Orlando. A couple other locations with smaller-than-average paychecks include Houston (4 percent lower) and Dallas (2 percent lower).

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 8%

Customer Relations
up arrow 2%

Cash Handling
up arrow 1%

Customer Service
0%

National Average
$19,000

Sales
up arrow 1%

Cashier
up arrow 10%

Cleaning
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 150 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
26%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 32%
dental benefits
Dental: 27%
medical benefits
Vision: 22%
dental benefits
None: 63%
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