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Customer Service Cashier Salary

Customer Service Cashiers in the United States take home approximately $8.99 per hour on average. Pay generally varies between $7.50 per hour and $12.28. Total cash compensation for Customer Service Cashiers runs from $16K to $28K depending on bonuses that can occasionally exceed $695.3051754003419 and profit sharing that can reach almost $5K. The most influential factor affecting pay for this group is the specific employer, though the particular city and years of experience have a (lesser) impact as well. The vast majority of Customer Service Cashiers (82 percent) who participated in the survey are women. Unfortunately, some people in this line of work are without benefits — a majority lack coverage. On the flip side, roughly a third have medical insurance and roughly a fourth receive dental plans. Most Customer Service Cashiers are fairly content with their jobs, and work satisfaction falls in line with the national average. The figures in this rundown are based on the results of PayScale's salary questionnaire.

$12,208 - $43,000
(Median)
$12K
$24K
$43K
MEDIAN: $23,750
10%
50%
90%

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$7.50 - $12.28
(Median)
$7
$9
$12
MEDIAN: $8.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$12,208 - $43,000  
   
Bonus
$0.00 - $695  
Profit Sharing
$24.83 - $5,034  
Commission
$0.00 - $2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,674 - $28,103  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 34
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.50 - $12.28  
   
Hourly Tips
$0.13 - $4.19  
Overtime
$1.23 - $19.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $695  
   
Commission
$0.00 - $2,400  
Profit Sharing
$24.83 - $5,034  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,674 - $28,103  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 981

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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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It's not very common for Customer Service Cashiers to move on to become Office Managers. Average pay for an Office Manager is $38K annually. Becoming a Cashier is, more often than not, the most common role that Customer Service Cashiers move into when they're ready for the next step in their career. A median salary for a Cashier is $17K. Another frequent advance is for Customer Service Cashiers to assume a Customer Service Representative role; in this role, workers often take home $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, The Home Depot Inc., and Wegmans Food Markets are top-notch employers for Customer Service Cashiers in this area. Salary cannot be beat at Lowe's Home Improvement Inc., where median pay comes to $21K. The range seems somewhat confined, however; the lower end sits at $17K, and the higher end is not far away at $27K.

Popular Skills for Customer Service Cashier


Typical Customer Service Cashiers report a focused set of job skills. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. It is often found that people who know Cash Handling are also skilled in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have less than five years' experience make $18K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $20K. On average, Customer Service Cashiers make $21K following one to two decades on the job. Folks who have racked up more than 20 years in the field report incomes that aren't higher than less experienced individuals' earnings.

Pay Difference by Location


For those looking to make money, Customer Service Cashiers in San Diego enjoy an exceptional pay rate, 11 percent above the national average. Customer Service Cashiers will also find cushy salaries in Las Vegas (+9 percent), Miami (+8 percent), Chicago (+7 percent), and Dallas (+6 percent). In Orlando, salaries are 5 percent below the national average and represent the lowest-paying market.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

United States (change)

Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 9%

Customer Relations
up arrow 2%

Customer Service
up arrow 1%

Cash Handling
up arrow 1%

Sales
0%

National Average
$19,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 183 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
27%
10-19 years
16%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 34% dental benefits Dental: 26%
vision benefits Vision: 22% employee benefits None: 63%
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