Customer Service Cashier Salary

Median pay for Customer Service Cashiers in the United States is around $8.98 per hour. Earnings generally vary between $7.49 per hour and $12.28. Total incomes of Customer Service Cashiers incorporate potential for, in a few cases, more than $610.4188906600156 from bonuses and close to $5K from profit sharing; these performance components cause packages to range between $16K and $28K. Compensation for this group is mainly affected by the particular firm, but geography and tenure are influential factors as well. Health benefits are not enjoyed by everyone in this line of work, and a majority lack any coverage at all. Medical benefits are reported by nearly one in three and dental coverage is claimed by one-fourth. Among survey respondents, women are more common than men; 82 percent of Customer Service Cashiers are female. Job satisfaction is considered about average by most people in this profession. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$11,887 - $44,601
(Median)
$12K
$22K
$45K
MEDIAN: $22,431
10%
50%
90%

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$7.49 - $12.28
(Median)
$7
$9
$12
MEDIAN: $8.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$11,887 - $44,601  
   
Bonus
$0.00 - $610  
Profit Sharing
$24.66 - $5,068  
Commission
$0.00 - $2,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,642 - $27,781  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 32
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.49 - $12.28  
   
Hourly Tips
$0.13 - $4.17  
Overtime
$1.00 - $19.23  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $610  
   
Commission
$0.00 - $2,100  
Profit Sharing
$24.66 - $5,068  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,642 - $27,781  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 942
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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It's not very common for Customer Service Cashiers to move on to become Registered Nurses. Average pay for a Registered Nurse is $55K annually. Going from Customer Service Cashier to Cashier is the transition that occurs most often in this field, and the average paycheck for Cashiers is $17K. Many others choose to work as Customer Service Representatives, where pay is typically $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Leading companies who hire large numbers of Customer Service Cashiers include Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, The Kroger Company, The Home Depot Inc., and Target Corporation. Although salaries only range from $17K to just $28K, Lowe's Home Improvement Inc. still offers the highest pay with a median paycheck of $21K.

Popular Skills for Customer Service Cashier


Survey results suggest that Customer Service Cashiers put a wide range of professional skills to use. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Cleaning. Those familiar with Cash Handling also tend to know Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Cashiers, experience does not seem to be a major factor in determining pay. The average worker who claims fewer than five years of experience earns around $18K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $20K. People with 10 to 20 years of experience make an average of about $21K in this role. Customer Service Cashiers with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Pay Difference by Location


For those looking to make money, Customer Service Cashiers in San Diego enjoy an exceptional pay rate, 11 percent above the national average. Customer Service Cashiers can also look forward to large paychecks in cities like Miami (+10 percent), Las Vegas (+9 percent), Dallas (+2 percent), and Chicago (+2 percent). Orlando is the lowest-paying area, 5 percent south of the national average.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 10%

Cash Handling
up arrow 2%

Customer Relations
up arrow 2%

Customer Service
up arrow 1%

Sales
0%

National Average
$19,000

Cleaning
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 175 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
27%
10-19 years
16%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 33% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 63%
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