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Customer Service Cashier Salary (United States)

Customer Service Cashiers in the United States usually make around $8.84 per hour. The pay spectrum stretches from $7.46 per hour to $12.16. In the world of Customer Service Cashiers, overall income ranges from $16K near the bottom to $28K at the top; this can include more than $548.1639384739304 from bonuses and more than $5K from profit sharing in exceptional cases. Compensation for this group is mainly affected by the specific employer, but years of experience and location are influential factors as well. More than half of professionals in this line of work do not receive benefits; however, around one in three report medical coverage and roughly one in four claim dental coverage as well. Customer Service Cashiers are largely women, dominating the profession at 81 percent. The majority of individuals in this role claim moderate levels of job satisfaction. Responses to PayScale's salary questionnaire form the basis for this outline.
Customer Service Cashier Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12,335 - $42,000
(Median)
12K
19K
25K
33K
42K
MEDIAN: $24,782
10%
25%
50%
75%
90%
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Customer Service Cashier Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.46 - $12.16
(Median)
7
10
12
MEDIAN: $8.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$12,335 - $42,000  
   
Bonus
$0.00 - $548  
Profit Sharing
$10.21 - $4,894  
Commission
$0.00 - $2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,577 - $27,850  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 39
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.46 - $12.16  
   
Hourly Tips
$0.10 - $3.58  
Overtime
$1.51 - $18.93  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $548  
   
Commission
$0.00 - $2,750  
Profit Sharing
$10.21 - $4,894  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,577 - $27,850  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,143
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.
Read More...
Customer Service Cashier Tasks
  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier

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For Customer Service Cashiers, career progression to an Office Manager role may result in a considerable increase in compensation. Typically, an Office Manager, an upper-level role, can earn $38K annually. Going from Customer Service Cashier to Cashier is the transition that occurs most often in this field, and the average paycheck for Cashiers is $17K. Many others choose to work as Customer Service Representatives, where pay is typically $29K.

Cashier Job Listings

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job title / company
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Popular Employer Salaries for Customer Service Cashier

Although salaries only range from $18K to just $26K, Lowe's Home Improvement Inc. still offers the highest pay with a median paycheck of $21K.
Not only do salaries lack room to grow — pay ranges from $15K to just $24K — but The Kroger Company offers the lowest pay in town to boot, with a median paycheck of $17K. Another company with smaller-than-average paychecks is Wal-Mart Stores, Inc.

Popular Skills for Customer Service Cashier

Customer Service Cashiers report using a pretty varied skill set on the job. Most notably, skills in Phone Support, Cash Handling, Customer Relations, and Customer Service are correlated to pay that is above average. For most people, competency in Cash Handling indicates knowledge of Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.
The median compensation for relatively untried workers is $18K; in the five-to-10 year group, it's higher at around $19K. The average pay reported by folks with 10 to 20 years of experience is around $21K. Folks with more than two decades of experience actually report lower incomes overall; their average comes out to a mere $20K. Between one and nine years is the typical spectrum of experience for those in this line of work — of those who took the survey, a fair portion land within it. Experienced employees who have 10-20 years of experience make up roughly an eighth of the workforce; inexperienced individuals who have been working for less than one year comprise fewer than one in twenty, and senior people with more than 20 years under their belt fill out the remaining less than one in ten.

Pay Difference By Location

Chicago
up arrow 11%
Miami
up arrow 9%
San Diego
up arrow 8%
Atlanta
up arrow 4%
0%
National Average
$19,000
Orlando
up arrow 4%
Larger circles over a city indicate a job is popular in that location.
Chicago is home to an above-average pay rate for Customer Service Cashiers, 11 percent higher than the national average. Customer Service Cashiers will also find cushy salaries in Miami (+9 percent) and San Diego (+8 percent). In Orlando, salaries are 4 percent below the national average and represent the lowest-paying market.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?
Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

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Experience Affects Customer Service Cashier Salaries

National Average
$19,000

Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 11%
Customer Service
up arrow 2%
Cash Handling
up arrow 2%
Customer Relations
up arrow 2%
Sales
up arrow 2%
National Average
$19,000

Job Satisfaction

Satisfied Image
Satisfied
Rated 3 out of 5 based on 184 votes.

Gender

Female
81%
female alumni
 
Male
19%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
49%
5-9 years
26%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 32% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 64%