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Customer Service Cashier Salary

Median pay for Customer Service Cashiers in the United States lies in the neighborhood of $8.99 per hour. Lower pay rates hover around $7.51 per hour, and the higher rates verge on $12.29. Total cash compensation to Customer Service Cashiers bottoms out near $16K and approaches $28K on the high end; the biggest paychecks include approximately $714.9001492208286 from bonuses and almost $5K from profit sharing. The most influential factor affecting pay for this group is the particular firm, though geography and experience level have a (lesser) impact as well. The vast majority (82 percent) of Customer Service Cashiers who took the survey are female. The majority of individuals in this role claim moderate levels of job satisfaction. Although about a third have medical coverage and around one in four have dental coverage, a majority claim no health benefits at all. This report is based on responses to the PayScale salary survey.

$12,208 - $43,000
(Median)
$12K
$24K
$43K
MEDIAN: $23,620
10%
50%
90%

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$7.51 - $12.29
(Median)
$7
$9
$12
MEDIAN: $8.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$12,208 - $43,000  
   
Bonus
$0.00 - $715  
Profit Sharing
$24.83 - $5,034  
Commission
$0.00 - $2,909  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,694 - $28,142  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 34
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.51 - $12.29  
   
Hourly Tips
$0.13 - $4.26  
Overtime
$1.13 - $19.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $715  
   
Commission
$0.00 - $2,909  
Profit Sharing
$24.83 - $5,034  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,694 - $28,142  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 965
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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Customer Service Cashiers do not often transition into Office Manager roles. The role averages $38K per year. The most common promotion for Customer Service Cashiers is a Cashier position, which usually brings in $17K a year. Another standard transition for Customer Service Cashiers seeking advancement is to assume a Customer Service Representative role, where pay is often $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Known for taking on a considerable number of Customer Service Cashiers, Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, The Home Depot Inc., and Wegmans Food Markets are leading firms in the industry. Pay for Customer Service Cashiers is best at Lowe's Home Improvement Inc., which offers a median salary of $21K. However, the highest reported salaries don't seem to be much higher than the lowest ones; the pay range here runs from $17K to $28K.

Popular Skills for Customer Service Cashier


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. Those educated in Cash Handling tend to be well versed in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $18K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $20K. Customer Service Cashiers claiming one to two decades of experience make an estimated median of $21K. Customer Service Cashiers who surpass 20 years on the job report pay that isn't higher than those with 10 to 20 years.

Pay Difference by Location


Home to some of the best pay for Customer Service Cashiers, San Diego offers exceptional salaries, 11 percent above the national average. Customer Service Cashiers can also look forward to large paychecks in cities like Miami (+9 percent), Las Vegas (+9 percent), Chicago (+5 percent), and Dallas (+3 percent). Trailing the national average by 5 percent, Orlando is the market with the smallest paychecks.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 9%

Cash Handling
up arrow 2%

Customer Relations
up arrow 2%

Customer Service
up arrow 1%

Sales
0%

National Average
$19,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 181 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
45%
5-9 years
27%
10-19 years
16%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 33% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 63%
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