Customer Service Cashier Salary

Customer Service Cashiers in the United States can expect to earn an average of $9.04 per hour. Compensation ranges from $7.55 per hour on the lower end to $12.37 on the higher end. Total cash compensation for Customer Service Cashiers runs from $16K to $28K depending on bonuses that can occasionally exceed $600 and profit sharing that can reach almost $5K. The particular firm is the biggest factor affecting pay for this group, followed by tenure and location. The vast majority of Customer Service Cashiers (82 percent) who responded to the survey are women. Most workers in this position report moderate levels of job satisfaction. Although more than half lack health benefits of any kind, close to one-third do enjoy medical insurance, and nearly one in four get dental coverage, too. This overview is based on answers to PayScale's salary questionnaire.

$11,887 - $44,601

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$7.55 - $12.37

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$11,887 - $44,601  
   
Bonus
$0.00 - $600  
Profit Sharing
$24.47 - $5,106  
Commission
$0.00 - $2,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,776 - $28,033  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 32
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.55 - $12.37  
   
Hourly Tips
$0.13 - $1.89  
Overtime
$0.97 - $19.54  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $600  
   
Commission
$0.00 - $2,100  
Profit Sharing
$24.47 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,776 - $28,033  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 907
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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Though it's uncommon, some Customer Service Cashiers move into roles as Registered Nurses, where pay is an average $55K per year. As Customer Service Cashiers progress in their field, many go on to become Cashiers. In fact, this transition is more common than anything else, and median pay for the role is $17K. Another common career choice for Customer Service Cashiers is to move into a Customer Service Representative role — this promotion usually pays $29K.

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Popular Employer Salaries for Customer Service Cashier


Known for taking on a considerable number of Customer Service Cashiers, Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, The Home Depot Inc., and Wegmans Food Markets are leading firms in the industry. Lowe's Home Improvement Inc. pays the most with a median salary of $22K, though there is little variation overall ($18K to $28K).

Popular Skills for Customer Service Cashier


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Cleaning. Those educated in Cash Handling tend to be well versed in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Salaries for the relatively untried average out to around $18K, but survey participants with five to 10 years of experience earn a significantly higher median of $20K. The average pay reported by folks with 10 to 20 years of experience is around $21K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $22K.

Pay Difference by Location


Home to some of the best pay for Customer Service Cashiers, San Diego offers exceptional salaries, 11 percent above the national average. Customer Service Cashiers will also find cushy salaries in Miami (+9 percent), Las Vegas (+8 percent), Dallas (+1 percent), and Chicago (+1 percent). The lowest-paying market is Orlando, which sits 6 percent below the national average.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 9%

Customer Service
up arrow 1%

Cash Handling
up arrow 1%

Customer Relations
up arrow 1%

Sales
0%

National Average
$19,000

Cleaning
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 171 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
27%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 33% dental benefits Dental: 27%
vision benefits Vision: 22% employee benefits None: 63%
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