Customer Service Cashier Salary

Median pay for Customer Service Cashiers in the United States lies in the neighborhood of $9.98 per hour. Lower pay rates hover around $8.07 per hour, and the higher rates verge on $12.89. This group's pay is mainly influenced by the particular firm, followed by geography and tenure. Most workers in this position report moderate levels of job satisfaction. Among survey respondents, women are more common than men; 88 percent of Customer Service Cashiers are female. Some workers in this field — a little over a half — are not awarded benefits. Medical coverage is reported by about two-fifths and dental plans are enjoyed by approximately one-third. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$17,415 - $32,300
$25K
MEDIAN: $25,281
50%

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$8.07 - $12.89
$8
$10
$13
MEDIAN: $9.98
10%
50%
90%

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$0$32K
Salary $25,281
Bonus $5.14 - $1,184
Profit Sharing $200.00
Commission $0.00 - $6,001
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,885 - $28,010
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 9
Hourly Data $0$18
Hourly Rate $8.07 - $12.89
Hourly Tips $0.00 - $1.77
Overtime $7.80 - $18.87
Annual Data $0$28K
Bonus $5.14 - $1,184
Commission $0.00 - $6,001
Profit Sharing $200.00
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,885 - $28,010
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 390

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United States (change)

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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.
  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.

Common Career Paths for Customer Service Cashier


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Customer Service Cashiers who transition into a Registered Nurse role may receive large pay increases as the latter position pays an average $56K per year. As Customer Service Cashiers progress in their field, many go on to become Cashiers. In fact, this transition is more common than anything else, and median pay for the role is $18K. Another common career choice for Customer Service Cashiers is to move into a Customer Service Representative role — this promotion usually pays $29K.

Customer Service Cashier Job Listings

Popular Employer Salaries for Customer Service Cashier


Many Customer Service Cashiers can be found at Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Bed Bath & Beyond Inc, Wegmans Food Markets, and The Home Depot Inc., firms that are at the top of the field. Pay for Customer Service Cashiers is best at Lowe's Home Improvement Inc., which offers a median salary of $23K. However, the highest reported salaries don't seem to be much higher than the lowest ones; the pay range here runs from $17K to $25K. Also paying near the top of the field are The Kroger Company at $23K, Wal-Mart Stores, Inc at $22K, and The Home Depot Inc., where Customer Service Cashiers annually earn $22K.

Also sliding in at the lower end of the scale are McDonald's Corporation ($18K), Speedway SuperAmerica LLC ($18K), and Wegmans Food Markets ($19K).

Popular Skills for Customer Service Cashier


Survey results suggest that Customer Service Cashiers use a fairly large toolkit of professional skills. Most notably, skills in Cashier, Phone Support, Customer Relations, and Cash Handling are correlated to pay that is above average. Skills that seem to negatively impact pay include Sales. For most people, competency in Cash Handling indicates knowledge of Customer Relations.

Pay by Experience Level for Customer Service Cashier

Pay by Experience for a Customer Service Cashier has a positive trend. An entry-level Customer Service Cashier with less than 5 years of experience can expect to earn an average total compensation of $19,000 based on 249 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Cashier with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $21,000 based on 123 salaries. An experienced Customer Service Cashier which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $21,000 based on 118 salaries. A Customer Service Cashier with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $23,000 based on 32 salaries.

Pay Difference by Location

National Average: $20,869

Larger city markers indicate a job is popular in that location.

Houston is home to an above-average pay rate for Customer Service Cashiers, 5 percent higher than the national average. In Orlando, salaries are 14 percent below the national average and represent the lowest-paying market. New York and Atlanta are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 8 percent lower, respectively.

Customer Service Cashier Reviews

Q: What is it like working as a Customer Service Cashier?

Customer Service Cashier in Rocky Mount:
Pros: Customers they make me the best I can be for them.
Cons: Keep changing managers and they running my favorite customers away being rude too many different rules.

Customer Service Cashier in Bradenton:
"LOW MORAL."
Pros: CUSTOMERS. 2 CO WORKERS AT THIS SITE. HOURS OF OPERATION. NO WOMAN. NO STRESS.
Cons: PAY RATE. RAISES .29 CENTS PER YEAR. MANAGEMENT.

Customer Service Cashier in O'Fallon:
"Great customers."
Pros: The customers and co- workers.
Cons: The pay.

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Customer Service Cashier in Black Hawk:
"Gaming culture."
Pros: Love all the people internal and external, love fast pace environment.
Cons: Communication not very good at all.

Related Job Salaries

Key Stats for Customer Service Cashier

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.
Less than 1 year
5%
1-4 years
45%
5-9 years
17%
10-19 years
27%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Cashier Salaries

▲10%

▲1%

▲1%

National Average
$21,000

▼7%

Skills That Affect Customer Service Cashier Salaries

Cashier
▲10%

Phone Support
▼0%

National Average
$21,000

Cash Handling
▼2%

Customer Relations
▼2%

Cleaning
▼2%


▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
5%
1-4 years
45%
5-9 years
17%
10-19 years
27%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 40%
dental benefits
Dental: 33%
vision benefits
Vision: 28%
no benefits
None: 55%
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