Customer Service Cashier Salary

Customer Service Cashiers in the United States can expect wages of $9.01 per hour on average. Lower pay rates hover around $7.52 per hour, and the higher rates verge on $12.29. In the world of Customer Service Cashiers, overall cash allowance can occasionally include more than $615.335858732945 from bonuses and, in some exceptional cases, $5K from profit sharing, causing incomes to vary widely between $16K and $28K. While geography and experience level impact pay for this group, the particular firm is the most influential factor. The majority of individuals in this role claim moderate levels of job satisfaction. The greater part of professionals in this line of work do not receive benefits; however, approximately one-third report medical coverage and approximately one in four claim dental coverage as well. Customer Service Cashiers who responded to the questionnaire are largely women, dominating at 82 percent. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$11,887 - $44,601
(Median)
$12K
$22K
$45K
MEDIAN: $22,431
10%
50%
90%

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$7.52 - $12.29
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$11,887 - $44,601  
   
Bonus
$0.00 - $615  
Profit Sharing
$24.47 - $5,106  
Commission
$0.00 - $2,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,699 - $27,838  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 32
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.52 - $12.29  
   
Hourly Tips
$0.13 - $1.89  
Overtime
$1.00 - $19.24  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $615  
   
Commission
$0.00 - $2,100  
Profit Sharing
$24.47 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,699 - $27,838  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 924
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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There are some Customer Service Cashiers — though it's uncommon — that transition into Registered Nurses, where earnings are an average $55K annually. As Customer Service Cashiers progress in their field, many go on to become Cashiers. In fact, this transition is more common than anything else, and median pay for the role is $17K. Another common career choice for Customer Service Cashiers is to move into a Customer Service Representative role — this promotion usually pays $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Many Customer Service Cashiers can be found at Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, The Home Depot Inc., and Wegmans Food Markets, firms that are at the top of the field. Employees at Lowe's Home Improvement Inc. enjoy the biggest paychecks, and $21K is the median salary. Range in pay, on the other hand, is narrow, with lower figures hovering around $18K and higher ones not far away at only $28K.

Popular Skills for Customer Service Cashier


Customer Service Cashiers report using a pretty varied skill set on the job. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Cleaning. Those proficient in Cash Handling are, more often than not, also skilled in Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Cashiers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. The average worker who claims fewer than five years of experience earns around $18K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $20K. People with 10 to 20 years of experience make an average of about $21K in this role. Customer Service Cashiers who surpass 20 years on the job report pay that isn't higher than those with 10 to 20 years.

Pay Difference by Location


For Customer Service Cashiers, busy San Diego offers a higher-than-average pay rate, 11 percent above the national average. Customer Service Cashiers can also look forward to large paychecks in cities like Miami (+9 percent), Las Vegas (+9 percent), Dallas (+2 percent), and Chicago (+1 percent). With compensation 5 percent below the national average, Orlando is not known for hefty paychecks and actually represents the lowest-paying market.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 9%

Customer Relations
up arrow 2%

Customer Service
up arrow 1%

Cash Handling
up arrow 1%

Sales
0%

National Average
$19,000

Cleaning
up arrow 14%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 174 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
27%
10-19 years
16%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 34% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 63%
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