Customer Service Cashier Salary (United States)

Pay for Customer Service Cashiers in the United States sits in the ballpark of $8.84 per hour. Compensation generally starts at $7.46 per hour and does not exceed $12.16. Earnings for this group are mostly affected by the company, followed by career duration and location. Although around one third have medical coverage and about a quarter have dental coverage, a majority claim no health benefits at all. Though the majority of Customer Service Cashiers do not report high levels of job satisfaction, most are moderately content with their role. Respondents to the PayScale salary survey provided the data for this report.
Customer Service Cashier Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12,335 - $42,000
(Median)
12K
19K
25K
33K
42K
MEDIAN: $24,782
10%
25%
50%
75%
90%
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Customer Service Cashier Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$7.46 - $12.16
(Median)
7
10
12
MEDIAN: $8.00
10%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$12,335 - $42,000  
   
Bonus
$0.00 - $548  
Profit Sharing
$10.21 - $4,894  
Commission
$0.00 - $2,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,577 - $27,850  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 39
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$7$14$21
Hourly Rate
$7.46 - $12.16  
   
Hourly Tips
$0.10 - $3.58  
Overtime
$1.51 - $18.93  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Bonus
$0.00 - $548  
   
Commission
$0.00 - $2,750  
Profit Sharing
$10.21 - $4,894  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,577 - $27,850  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 1,143
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.
Read More...
Customer Service Cashier Tasks
  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier

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For Customer Service Cashiers, career advancement has a positively large impact on pay. Approaching the top of the pay scale, a Office Manager will earn $18,801 more than someone not as far along in their career. The most common promotion for Customer Service Cashiers, a Cashier position actually brings in $1,640 less. Another standard transition for Customer Service Cashiers seeking advancement is to assume a Customer Service Representative role, where pay often climbs by $9,919.

Customer Service Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier

Lowe's Home Improvement Inc. offers the best pay with a median salary of $21,275, though salaries there max out at $26K.
Pay for Customer Service Cashiers is the lowest at The Kroger Company, which has a median salary of $17,012. In addition, there's little room to grow there, with salaries maxing out at $24K. Also sliding in at the lower end of the scale are Wal-Mart Stores, Inc ($18,966) and The Home Depot Inc. ($20,576).

Popular Skills for Customer Service Cashier

Customer Service Cashiers generally report applying a varied skill set to their work. Those who have experience with Phone Support can expect to be compensated well for these skills, typically earning 11 percent more than the national average, respectively. For most people, competency in Cash Handling indicates knowledge of Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Salaries can reach $19,488 from $18,068 after five to 10 years. Pay amounts to $21K after 10 to 20 years. Unfortunately, Customer Service Cashiers with considerable experience—two decades in the field—see paychecks plunge to $20K. Experienced employees who have 10-20 years of experience make up 13 percent of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining less than 10 percent. In this field, workers tend to have anywhere from one to nine years of experience—of those surveyed, most land within this range.

Pay Difference By Location

Chicago
up arrow 11%
Miami
up arrow 9%
San Diego
up arrow 8%
Atlanta
up arrow 4%
0%
National Average
$19,000
Orlando
up arrow 4%
Larger circles over a city indicate a job is popular in that location.
Home to some of the best pay for Customer Service Cashiers, Chicago offers exceptional salaries, 11 percent above the national average. Customer Service Cashiers will also find cushy salaries in Miami (+9 percent) and San Diego (+8 percent). Falling short of the national average by 4 percent, the area with the worst salaries is Orlando.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?
Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

Experience Affects Customer Service Cashier Salaries

National Average
$19,000

Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 11%
Customer Service
up arrow 2%
Cash Handling
up arrow 2%
Customer Relations
up arrow 2%
Sales
up arrow 2%
National Average
$19,000

Job Satisfaction

Satisfied Image
Satisfied
Rated 3 out of 5 based on 184 votes.

Gender

Female
81%
female alumni
 
Male
19%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
49%
5-9 years
26%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 32% dental benefits Dental: 26%
vision benefits Vision: 21% employee benefits None: 64%
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