Customer Service Cashier Salary

Median pay for Customer Service Cashiers in the United States lies in the neighborhood of $9.10 per hour. Pay generally varies between $7.62 per hour and $12.39. While years of experience and geography impact pay for this group, the particular firm is the most influential factor. The vast majority (83 percent) of Customer Service Cashiers who took the survey are female. Though the majority of Customer Service Cashiers do not report high levels of job satisfaction, most are moderately content with their role. While some workers in this profession — a majority — do not have any health coverage, around one in three do receive medical benefits and close to one-fourth have dental insurance. Respondents to the PayScale salary survey provided the data for this report.

$12,000 - $40,963
(Median)
$12K
$24K
$41K
MEDIAN: $23,508
10%
50%
90%

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$7.62 - $12.39
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$12,000 - $40,963  
   
Bonus
$0.00 - $594  
Profit Sharing
$24.47 - $5,106  
Commission
$0.00 - $3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,966 - $28,141  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 29
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.62 - $12.39  
   
Hourly Tips
$0.10 - $1.82  
Overtime
$1.01 - $19.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$0.00 - $594  
   
Commission
$0.00 - $3,000  
Profit Sharing
$24.47 - $5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$15,966 - $28,141  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 853
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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While Customer Service Cashiers do not often become Registered Nurses, the job pays $55K per year on average. Customer Service Cashiers go on to become Cashiers more often than anything even though median pay for the role is $18K. Customer Service Cashiers who move into a Customer Service Representative role, another well-traveled path for those in this field, tend to find salaries of $29K.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Customer Service Cashiers flock to Lowe's Home Improvement Inc., Wal-Mart Stores, Inc, The Kroger Company, The Home Depot Inc., and Bed Bath & Beyond Inc, highly regarded companies that employ a generous number of people in this profession. Pay for Customer Service Cashiers is best at Lowe's Home Improvement Inc., which offers a median salary of $22K. However, the highest reported salaries don't seem to be much higher than the lowest ones; the pay range here runs from $18K to $28K. Soaring salaries can also be found at Wal-Mart Stores, Inc, Bed Bath & Beyond Inc, and The Home Depot Inc., where earnings of $21K, $20K, or $20K are standard for Customer Service Cashiers.

Also sliding in at the lower end of the scale are Speedway SuperAmerica LLC ($18K), McDonald's Corporation ($18K), and Wegmans Food Markets ($19K).

Popular Skills for Customer Service Cashier


Survey results imply that Customer Service Cashiers put a diverse skill set to use. Most notably, skills in Phone Support, Customer Relations, Cash Handling, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Cleaning and Cashier. Those familiar with Cash Handling also tend to know Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Cashiers, experience does not seem to be a major factor in determining pay. Relatively untried employees who have less than five years' experience have a median salary of $19K. Those who have been around for five to 10 years can expect to take home more — $20K on average. People with 10 to 20 years of experience make an average of about $21K in this role. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Customer Service Cashier with more than 20 years of experience can earn $23K on average.

Pay Difference by Location

National Average: $19,258

Larger city markers indicate a job is popular in that location.

For Customer Service Cashiers, busy Miami offers a higher-than-average pay rate, 8 percent above the national average. Customer Service Cashiers will also find cushy salaries in Phoenix (+8 percent) and Las Vegas (+7 percent). Orlando is the lowest-paying area, 6 percent south of the national average. Employers pay around 4 percent less in Houston and 2 percent less in Dallas, below-median salaries for those in this field.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

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Experience Affects Customer Service Cashier Salaries




National Average
$19,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 8%

Customer Relations
up arrow 2%

Cash Handling
up arrow 1%

Customer Service
0%

National Average
$19,000

Sales
up arrow 1%

Cashier
up arrow 10%

Cleaning
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 150 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
4%
1-4 years
43%
5-9 years
26%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 32%
dental benefits
Dental: 27%
medical benefits
Vision: 22%
dental benefits
None: 63%
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