Customer Service Cashier Salary

The average Customer Service Cashier in the United States can expect to rake in roughly $9.73 per hour. The pay spectrum stretches from $7.96 per hour to $12.82. Earnings for this group are mostly affected by the company, followed by the particular city and tenure. Most Customer Service Cashiers are fairly content with their jobs, and work satisfaction falls in line with the national average. The vast majority of Customer Service Cashiers (85 percent) who responded to the survey are women. Some workers in this field — the greater part — are not awarded benefits. Medical coverage is reported by close to two-fifths and dental plans are enjoyed by nearly one in three. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$10,948 - $39,453
$11K
$24K
$39K
MEDIAN: $24,000
10%
50%
90%

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$7.96 - $12.82
$8
$9
$13
MEDIAN: $9.73
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$10,948 - $39,453  
   
Bonus
$5.21 - $2,349  
Profit Sharing
$200.00  
Commission
$0.00 - $408.51  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,684 - $27,815  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.96 - $12.82  
   
Hourly Tips
$0.00 - $4.89  
Overtime
$7.25 - $19.20  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$5.21 - $2,349  
   
Commission
$0.00 - $408.51  
Profit Sharing
$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,684 - $27,815  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 421
© PayScale, Inc. @ www.payscale.com

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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.
  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.

Common Career Paths for Customer Service Cashier


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Customer Service Cashiers' salaries may rise greatly for those who assume a higher-end position such as a Registered Nurse. The average Registered Nurse brings home $56K per year. Given that the median pay is $18K, it may be surprising to find that a Cashier is the most common role for Customer Service Cashiers to subsequently assume on their way up the ladder. Transitioning into a Customer Service Representative role — which pays $29K — is also typical for Customer Service Cashiers, though less common by comparison.

Cashier Job Listings

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Popular Employer Salaries for Customer Service Cashier


Well-known firms with a reputation for hiring numerous Customer Service Cashiers include Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., Bed Bath & Beyond Inc, Wegmans Food Markets, and The Home Depot Inc. Customer Service Cashiers in search of the best pay head to Lowe's Home Improvement Inc., where the median salary rolls in at $23K. Although pay is top-notch overall, it does seem to be curbed at $25K, which isn't dramatically higher than the lower-end figure of $17K. Those in search of high salaries should also consider The Kroger Company, Wal-Mart Stores, Inc, and The Home Depot Inc., top-paying firms where Customer Service Cashiers rake in a decent $23K, $22K, or $22K, respectively.

Employees at McDonald's Corporation, Speedway SuperAmerica LLC, and Wegmans Food Markets can also expect below-average earnings of $18K, $18K, and $19K.

Popular Skills for Customer Service Cashier


Survey results suggest that Customer Service Cashiers put a wide range of professional skills to use. Most notably, skills in Cashier, Phone Support, Customer Relations, and Cash Handling are correlated to pay that is above average. For most people, competency in Cash Handling indicates knowledge of Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Folks with fewer than five years of experience take home $19K on average, and those who have worked for five to 10 years see a bigger median salary of $21K. After working for 10 to 20 years, Customer Service Cashiers make a median salary of $21K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Customer Service Cashier with more than 20 years of experience can earn $23K on average.

Pay Difference by Location

National Average: $20,400

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 8 percent, Customer Service Cashiers in Houston receive some of the highest pay in the country. Customer Service Cashiers will also find cushy salaries in Miami (+2 percent) and Las Vegas (+1 percent). Falling short of the national average by 12 percent, the area with the worst salaries is Orlando. Employers also pay below the national average in New York (9 percent lower) and Atlanta (6 percent lower).

Customer Service Cashier Reviews

Q: What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
`"$First Impressions Count."`
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

Key Stats for Customer Service Cashier

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.
Less than 1 year
4%
1-4 years
44%
5-9 years
18%
10-19 years
26%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Cashier Salaries

▲13%

▲4%

▲3%

National Average
$20,000

▼5%

Skills That Affect Customer Service Cashier Salaries

Cashier
▲12%

Phone Support
▲2%

Cash Handling
▼0%

Customer Relations
▼0%

Cleaning
▼0%

National Average
$20,000


▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
18%
10-19 years
26%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 39%
dental benefits
Dental: 34%
vision benefits
Vision: 27%
dental benefits
None: 56%
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