Customer Service Cashiers in the United States take home an average $9.55 per hour. Pay ranges from $7.90 per hour on the low end to $12.31 on the high end. The company is the main element affecting pay for this group — geography and tenure are driving factors as well. Health benefits are not enjoyed by everyone in this line of work, and more than half lack any coverage at all. Medical benefits are reported by over a third and dental coverage is claimed by just under a third. Most Customer Service Cashiers are fairly content with their jobs, and work satisfaction falls in line with the national average. Female Customer Service Cashiers far outnumber their male contemporaries among survey respondents. The data for this synopsis comes from respondents who took the PayScale salary survey.

$11,129 - $38,787
(Median)
$11K
$21K
$39K
MEDIAN: $20,754
10%
50%
90%

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$7.90 - $12.31
(Median)
$7
$9
$12
MEDIAN: $9.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$11,129 - $38,787  
   
Bonus
$4.70 - $1,030  
Profit Sharing
$200.00  
Commission
$0.00 - $405.47  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,520 - $26,843  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 13
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$7$14$21
Hourly Rate
$7.90 - $12.31  
   
Hourly Tips
$0.00 - $4.63  
Overtime
$5.62 - $20.34  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Bonus
$4.70 - $1,030  
   
Commission
$0.00 - $405.47  
Profit Sharing
$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$16,520 - $26,843  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 448
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Job Description for Customer Service Cashier

A customer service cashier typically shares some of the tasks of a regular cashier in a retail environment, but also has added responsibilities related to customer service. They must be good listeners, polite, patient, and not argumentative.

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Customer Service Cashier Tasks

  • Collect customer information and enter it into the appropriate repository.
  • Answer questions, provide information, and resolve complaints.
  • Accept customer payment, and answer questions about billing.
  • Organize and clean cashier area.

Common Career Paths for Customer Service Cashier


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Customer Service Cashiers may progress into high-paying roles like Registered Nurse, where median compensation is $56K annually. The most common career progression for Customer Service Cashiers leads to becoming a Cashier, where pay is typically $18K. However, many Customer Service Cashiers also opt to become Customer Service Representatives, a position that pays $29K on average.

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Popular Employer Salaries for Customer Service Cashier


Wal-Mart Stores, Inc, Lowe's Home Improvement Inc., The Kroger Company, Bed Bath & Beyond Inc, and The Home Depot Inc. are leaders in the field that employ a large number of Customer Service Cashiers. Lowe's Home Improvement Inc. pays the most with a median salary of $23K, though there is little variation overall ($17K to $25K). Other leaders in compensation levels are Wal-Mart Stores, Inc at $23K, Lowe's Companies, Inc at $22K, and Bed Bath & Beyond Inc, where Customer Service Cashiers annually earn $21K.

McDonald's Corporation, Speedway SuperAmerica LLC, and Wegmans Food Markets are a few other employers known for handing out relatively lightweight salaries ($18K, $18K, and $19K respectively).

Popular Skills for Customer Service Cashier


Survey results show that Customer Service Cashiers use a fair number of skills. Most notably, skills in Cashier, Phone Support, Cleaning, and Customer Relations are correlated to pay that is above average. Most people who know Cash Handling also know Customer Relations.

Pay by Experience Level for Customer Service Cashier

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Customer Service Cashiers, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience have a median salary of $19K. Those who have been around for five to 10 years can expect to take home more — $21K on average. After working for 10 to 20 years, Customer Service Cashiers make a median salary of $21K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $23K.

Customer Service Cashier Reviews

What is it like working as a Customer Service Cashier?

Customer Service Cashier in Independence:
"First Impressions Count."
Pros: I love making the Customers feel important and making sure they get what they need before leaving the store. I want my Customers to have a great experience so they will want to return in the future. I also love the fact that they will look for me before checking out because they like the service I offer them.
Cons: The communication is lacking from Management to employees.

Related Job Salaries

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Experience Affects Customer Service Cashier Salaries




National Average
$20,000


Skills That Affect Customer Service Cashier Salaries

Phone Support
up arrow 3%

Cashier
up arrow 3%

Cash Handling
up arrow 1%

Customer Relations
up arrow 1%

Cleaning
up arrow 1%

Customer Service
0%

Sales
0%

National Average
$20,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 48 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
19%
10-19 years
26%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 36%
dental benefits
Dental: 31%
medical benefits
Vision: 27%
dental benefits
None: 59%
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