A Customer Service Clerk earns an average wage of $10.12 per hour. Most people with this job move on to other positions after 20 years in this career.

$26,661 - $32,047
(Median)
$
$29K
$
MEDIAN: $28,965
50%

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$8.21 - $15.73
(Median)
$8
$10
$16
MEDIAN: $10
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13K$26K$39K
Salary
$28,966  
   
Bonus
$400.00  
Profit Sharing
$450.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,148 - $36,698  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 6
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$8.21 - $15.73  
   
Hourly Tips
$0.78  
Overtime
$11.26 - $30.64  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$400.00  
   
Profit Sharing
$450.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$17,148 - $36,698  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 130

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Job Description for Customer Service Clerk

Customer service clerks work primarily in retail environments and work face-to-face with customers, while in some cases they communicate with customers via the phone or internet. These clerks are generally responsible for greeting customers as they enter the premises and offering services as they enter or leave. There may be sales goals to be met in this position, and commission may be offered based on sales made.

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Customer Service Clerk Tasks

  • Provide highest-quality customer service to guests, offering a favorable impression of the business as a whole.
  • Perform other duties as assigned, such as operating a cash register, performing product returns, processing customer special requests, etc.
  • Adhere to all workplace and federal safety standards and regulations.
  • Greet customers, answer questions, assist with locating merchandise, provide knowledgeable advice, and otherwise enhance the customer experience.

Customer Service Clerk Job Listings

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Popular Employer Salaries for Customer Service Clerk

Pay by Experience Level for Customer Service Clerk

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Customer Service Clerk Reviews

What is it like working as a Customer Service Clerk?

Customer Service Clerk in Mount Pleasant:
"Career."
Pros: Provide customer service to customers. Make them feel welcome. Provide service so they will return.
Cons: People telling me what to do.

Related Job Salaries

Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Clerk Salaries

Late-Career
up arrow 38%

Experienced
up arrow 31%

Mid-Career
up arrow 9%

National Average
$22,000


Skills That Affect Customer Service Clerk Salaries

National Average
$22,000

Customer Service
up arrow 2%

Oral / Verbal Communication
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 19 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
10%
1-4 years
47%
5-9 years
22%
10-19 years
16%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 47%
dental benefits
Dental: 45%
medical benefits
Vision: 41%
dental benefits
None: 43%
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