The average salary for a Customer Service Engineer is $51,493 per year.
Customer Service Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,756 - $74,108
(Median)
34K
43K
51K
63K
74K
MEDIAN: $51,492
10%
25%
50%
75%
90%
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Customer Service Engineer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$16.62 - $32.53
(Median)
17
22
26
33
MEDIAN: $21.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$27K$54K$81K
Salary
$33,756 - $74,108  
   
Bonus
$0.00 - $9,696  
Profit Sharing
$154.56 - $13,089  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,203 - $80,152  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 205
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$16.62 - $32.53  
   
Overtime
$20.75 - $49.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $9,696  
   
Profit Sharing
$154.56 - $13,089  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,203 - $80,152  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 205
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Customer Service Engineer Job Listings

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Popular Employer Salaries for Customer Service Engineer
Job Description for Customer Service Engineer
  • Analyze trends in issues and products while tracking resolutions, product failures, and need for customer support.
  • Transform customer issues into improvements for products and information for customers.
  • Triage customer problems online, over the phone or in person and resolve or escalate them.
  • Troubleshoot, identify, and resolve problems with electronic equipment or software remotely or in a customer setting.
  • Recommend technical and product solutions to customers and internal teams.
Pay by Experience Level for Customer Service Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Engineer Salaries

Late-Career
up arrow 11%
Experienced
up arrow 3%
Mid-Career
up arrow 2%
National Average
$53,000
Entry-Level
up arrow 9%

Skills That Affect Customer Service Engineer Salaries

Computer Hardware Technician
up arrow 2%
National Average
$53,000
Electronic Troubleshooting
up arrow 2%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 58 votes.
Gender
Female
5%
female alumni
 
Male
95%
male alumni
Years of Experience
Less than 1 year
4%
1-4 years
21%
5-9 years
24%
10-19 years
27%
20 years or more
23%
Common Health Benefits
medical benefits Medical: 86% dental benefits Dental: 77%
vision benefits Vision: 63% employee benefits None: 11%
Find Out Exactly What You Should Be Paid
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