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Customer Service Engineer Salary

United States » Job » Customer Service Engineer Overview » Customer Service Engineer Salary

Updated: 14 May 2013

Job Satisfaction

Extremely satisfied

Rated 5 out of 5 based on 33 Customer Service Engineer votes.

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Related to:

Customer Quality Engineer Salary, Technical Service Engineer Salary

Customer Service Engineer 2013 Total Pay (?

XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.

)

$34,963 - $73,664

(Median)

35K

43K

53K

64K

74K

MEDIAN: $52,788

10%

25%

50%

75%

90%

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Customer Service Engineer Job Listings

Software Development Engineer - Customer Service Technology

May 14

Amazon - Seattle, WA

customers? Would you enjoy working on a product that interacts with the majority of Amazon services and... world class service to our customers. You will be... - Indeed

Apply For This Job »

Web Development Engineer Customer Service Applications

May 21

Amazon - Seattle, WA

Customer Service Team develops software used by thousands of agents worldwide in support of our customers... for our customer facing self service tools and agent... - Indeed

Apply For This Job »

Software Development Engineer - Customer Service Security

May 08

Amazon - Seattle, WA

to exploit customer service departments gaining access to private customer information and abusing refund and return policies. The Amazon Customer Service... - Indeed

Apply For This Job »

View More Listings »

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Want local data for this job?

National Salary Data

	National Salary Data (? XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey. )	$0	$27K	$54K	$81K
Salary	$33,065 - $78,130
Bonus	$0.00 - $5,203
Profit Sharing	$1,250 - $4,100
Total Pay (? XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare). )	$34,963 - $73,664
Country: United States \| Currency: USD \| Updated: 14 May 2013 \| Individuals Reporting: 104

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Customer Service Engineer Tasks

Analyze trends in issues and products while tracking resolutions, product failures, and need for customer support.
Transform customer issues into improvements for products and information for customers.
Triage customer problems online, over the phone or in person and resolve or escalate them.
Troubleshoot, identify, and resolve problems with electronic equipment or software remotely or in a customer setting.
Recommend technical and product solutions to customers and internal teams.

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Companies and Industries for Customer Service Engineer Salaries

Popular Employers

Salary Range


Diebold Incorporated	$30,781 - $46,959

Popular Industries

Salary Range


Information Technology (IT) Services	$35,568 - $68,148
Printing and Imaging Solutions	$34,904 - $65,742
Computer Data Storage Services	$34,840 - $67,253
Helicopter Manufacturing	$38,050 - $71,563
Medical Device Manufacturing	$39,033 - $72,392

Key Statistics for Customer Service Engineer Salaries and Jobs

Gender

Female

Male

99%

Years of Experience

Less than 1 year

1-4 years

20%

5-9 years

23%

10-19 years

25%

20 years or more

28%

Top Degrees

Salary Range


Bachelor's Degree	$38,783 - $99,951
Associate's Degree	$31,136 - $72,988

Most Common Health Benefits

	Medical: 85%		Dental: 74%
	Vision: 63%		None: 12%

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