Customer Service Manager, Banking Salary (United States)

A Customer Service Manager, Banking earns an average salary of $40,210 per year. Most people with this job move on to other positions after 20 years in this field. A skill in Customer Service is associated with high pay for this job.
Customer Service Manager, Banking Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$30,052 - $59,117
(Median)
30K
40K
48K
59K
MEDIAN: $40,210
10%
50%
75%
90%
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Customer Service Manager, Banking Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.09 - $21.87
(Median)
11
13
16
18
22
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$30,052 - $59,117  
   
Bonus
$155.47 - $6,067  
Profit Sharing
$325.00 - $3,500  
Commission
$294.79 - $5,896  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,798 - $60,269  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 432
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.09 - $21.87  
   
Overtime
$15.09 - $30.92  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$155.47 - $6,067  
   
Commission
$294.79 - $5,896  
Profit Sharing
$325.00 - $3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,798 - $60,269  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 432
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Location:
United States (change)
Years in Field/Career:
Job Description for Customer Service Manager, Banking
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
Common Career Paths for Customer Service Manager, Banking

Customer Service Manager, Banking Job Listings

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Popular Skills for Customer Service Manager, Banking
Pay by Experience Level for Customer Service Manager, Banking
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Manager, Banking Salaries

National Average
$40,000

Skills That Affect Customer Service Manager, Banking Salaries

Customer Service
up arrow 18%
Microsoft Word
up arrow 2%
Sales Management
up arrow 2%
Customer Relationship Management (CRM)
up arrow 1%
Microsoft Office
0%
Windows Operating System General Use
0%
National Average
$40,000
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 96 votes.
Gender
Female
73%
female alumni
 
Male
27%
male alumni
Years of Experience
Less than 1 year
2%
1-4 years
34%
5-9 years
31%
10-19 years
21%
20 years or more
12%
Common Health Benefits
medical benefits Medical: 87% dental benefits Dental: 82%
vision benefits Vision: 70% employee benefits None: 10%
Find Out Exactly What You Should Be Paid
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Years in Field/Career:
Location:
United States (change)
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