Customer Service Manager, Financial Salary

The average pay for a Customer Service Manager, Financial is $17.50 per hour. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay.

$39,926 - $67,000
$48K
MEDIAN: $48,500
50%

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$15.17 - $19.75
$18
MEDIAN: $17.50
50%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$48,500  
   
Bonus
$1,350  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,991 - $75,269  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 7
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$17.50  
   
Overtime
$29.48  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$1,350  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,991 - $75,269  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 9

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United States (change)

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Job Description for Customer Service Manager, Financial

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

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Pay by Experience Level for Customer Service Manager, Financial

Pay by Experience for a Customer Service Manager, Financial has a positive trend. An entry-level Customer Service Manager, Financial with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 10 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager, Financial with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $57,000 based on 24 salaries. An experienced Customer Service Manager, Financial which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $58,000 based on 23 salaries. A Customer Service Manager, Financial with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $56,000 based on 10 salaries.

Related Job Salaries

Key Stats for Customer Service Manager, Financial

Gender

Female
85 %
Male
15 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
31%
5-9 years
38%
10-19 years
6%
20 years or more
25%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager, Financial Salaries

Experienced
▲40%

Mid-Career
▲38%

Late-Career
▲36%

National Average
$41,000

Entry-Level
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
85 %
Male
15 %

Years of Experience

1-4 years
31%
5-9 years
38%
10-19 years
6%
20 years or more
25%

Common Health Benefits

medical benefits
Medical: 93%
dental benefits
Dental: 57%
vision benefits
Vision: 50%
no benefits
None: 7%
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