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Customer Service Manager, Insurance Salary (United States)

A Customer Service Manager, Insurance earns an average salary of $47,872 per year.
Customer Service Manager, Insurance Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,550 - $69,618
(Median)
30K
36K
48K
60K
70K
MEDIAN: $47,871
10%
25%
50%
75%
90%
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Customer Service Manager, Insurance Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.03 - $19.37
(Median)
10
12
15
18
19
MEDIAN: $15.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$29,550 - $69,618  
   
Bonus
$482.88 - $6,838  
Profit Sharing
$750 - $9,500  
Commission
$154.56 - $10,474  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,292 - $71,543  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 159
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$10.03 - $19.37  
   
Overtime
$0.21 - $30.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$482.88 - $6,838  
   
Commission
$154.56 - $10,474  
Profit Sharing
$750 - $9,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,292 - $71,543  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 65
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Job Description for Customer Service Manager, Insurance

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Customer Service Manager Job Listings

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Popular Skills for Customer Service Manager, Insurance

Pay by Experience Level for Customer Service Manager, Insurance

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Customer Service Manager, Insurance Salaries

Late-Career
up arrow 22%
National Average
$43,000
Mid-Career
up arrow 7%
Entry-Level
up arrow 10%

Skills That Affect Customer Service Manager, Insurance Salaries

National Average
$43,000
Microsoft Office
up arrow 2%
Windows Operating System General Use
up arrow 2%
Microsoft Word
up arrow 4%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 49 votes.

Gender

Female
85%
female alumni
 
Male
15%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
29%
10-19 years
28%
20 years or more
19%

Common Health Benefits

medical benefits Medical: 62% dental benefits Dental: 49%
vision benefits Vision: 34% employee benefits None: 35%