Customer Service Manager, Web/Internet Service Salary (United States)

A Customer Service Manager, Web/Internet Service earns an average salary of $46,362 per year. People in this job generally don't have more than 20 years' experience.
Customer Service Manager, Web/Internet Service Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,621 - $68,555
(Median)
30K
37K
46K
56K
69K
MEDIAN: $46,361
10%
25%
50%
75%
90%
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Customer Service Manager, Web/Internet Service Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.75 - $20.28
(Median)
9
13
16
20
MEDIAN: $13.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$29,621 - $68,555  
   
Bonus
$50.17 - $9,967  
Commission
$0.00 - $14,544  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,296 - $68,654  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 255
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$9.75 - $20.28  
   
Overtime
$12.48 - $29.95  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$50.17 - $9,967  
   
Commission
$0.00 - $14,544  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,296 - $68,654  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 255
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Job Description for Customer Service Manager, Web/Internet Service
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
Read more about: Customer Service Managers

Customer Service Manager, Web/Internet Service Job Listings

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Popular Skills for Customer Service Manager, Web/Internet Service
Related Job Salaries

Experience Affects Customer Service Manager, Web/Internet Service Salaries

Experienced
up arrow 20%
National Average
$43,000

Skills That Affect Customer Service Manager, Web/Internet Service Salaries

Customer Relationship Management (CRM)
up arrow 5%
Project Management
up arrow 4%
Microsoft Access
up arrow 2%
Windows Operating System General Use
0%
National Average
$43,000
Microsoft Office
up arrow 3%
Microsoft Excel
up arrow 3%
HTML
up arrow 4%
Microsoft Word
up arrow 6%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 59 votes.
Gender
Female
53%
female alumni
 
Male
47%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
49%
5-9 years
31%
10-19 years
16%
20 years or more
3%
Common Health Benefits
medical benefits Medical: 77% dental benefits Dental: 59%
vision benefits Vision: 44% employee benefits None: 22%
Find Out Exactly What You Should Be Paid
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