A Customer Service Manager, Insurance earns an average salary of $45,342 per year.
Customer Service Manager, Insurance Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$29,681 - $70,431
(Median)
30K
36K
45K
59K
70K
MEDIAN: $45,341
10%
25%
50%
75%
90%
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Customer Service Manager, Insurance Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.30 - $19.74
(Median)
9
12
15
17
20
MEDIAN: $14.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Salary
$29,681 - $70,431  
   
Bonus
$490.11 - $7,112  
Profit Sharing
$509 - $8,844  
Commission
$147.95 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,085 - $71,619  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 311
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$12$24$36
Hourly Rate
$9.30 - $19.74  
   
Overtime
$5.94 - $29.92  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$24K$48K$72K
Bonus
$490.11 - $7,112  
   
Commission
$147.95 - $9,933  
Profit Sharing
$509 - $8,844  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$26,085 - $71,619  
PayScale
Country: United States | Currency: USD | Updated: 19 Apr 2014 | Individuals Reporting: 311
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Job Description for Customer Service Manager, Insurance
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
Read more about: Customer Service Managers
Popular Skills for Customer Service Manager, Insurance
Pay by Experience Level for Customer Service Manager, Insurance
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Related Job Salaries

Experience Affects Customer Service Manager, Insurance Salaries

Late-Career
up arrow 24%
National Average
$42,000
Mid-Career
up arrow 4%

Skills That Affect Customer Service Manager, Insurance Salaries

National Average
$42,000
Microsoft Office
up arrow 3%
Windows Operating System General Use
up arrow 3%
Microsoft Word
up arrow 6%
Job Satisfaction
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Highly satisfied
Rated 4 out of 5 based on 55 votes.
Gender
Female
84%
female alumni
 
Male
16%
male alumni
Years of Experience
Less than 1 year
1%
1-4 years
24%
5-9 years
30%
10-19 years
29%
20 years or more
16%
Common Health Benefits
medical benefits Medical: 61% dental benefits Dental: 47%
vision benefits Vision: 34% employee benefits None: 34%
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