Customer Service Manager Hourly Rate

No associate should be surprised when it comes to their end of year review. As long as both the associate and manager are doing their part. You should be receiving regular periodic performance assessments. Including a mid year review for a detailed performance discussion. At each meeting be prepared and engage in a fact based discussion. Each session should answer questions related to your performance as outlined in your annual performance objectives with written feedback. "No raise due to...

I was not consider for any type of raise. I requested an increased but my supervisor felt that there was no money in budget to approve my reqeust. But there was money in the budget to send a person from my department to Vegas for 5 days for training. Her and her entire family. Guess that told me where I stood, even though I put in over 60 hours a week.