Customer Service Manager with Customer Service Metrics Skills Salary

A Customer Service Manager with Customer Service Metrics skills earns an average salary of $56,646 per year.

$40,561 - $81,229
$41K
$57K
$81K
MEDIAN: $57,210
10%
50%
90%

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$11.45 - $24.51
$11
$15
$25
MEDIAN: $15.13
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,561 - $81,229  
   
Bonus
$242.40 - $10,194  
Profit Sharing
$866 - $10,137  
Commission
$6,850  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,344 - $82,201  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 677
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$11.45 - $24.51  
   
Hourly Tips
$1.25  
Overtime
$16.84 - $33.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$242.40 - $10,194  
   
Commission
$6,850  
Profit Sharing
$866 - $10,137  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,344 - $82,201  
Country: United States | Currency: USD | Updated: 5 May 2017 | Individuals Reporting: 131

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United States (change)

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 264 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $56,000 based on 275 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $60,000 based on 323 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $65,000 based on 107 salaries.

Pay Difference by Location

National Average: $55,875

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Manager

Gender

Female
65 %
Male
35 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 176 votes.
Less than 1 year
1%
1-4 years
25%
5-9 years
25%
10-19 years
35%
20 years or more
15%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲17%

▲8%

▲1%

National Average
$56,000

▼13%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 176 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
25%
10-19 years
35%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 74%
vision benefits
Vision: 67%
no benefits
None: 16%
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