A Customer Service Manager with Customer Service Metrics skills earns an average salary of $56,658 per year.

$39,820 - $80,021
$40K
$57K
$80K
MEDIAN: $56,658
10%
50%
90%

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$11.25 - $24.97
$11
$15
$25
MEDIAN: $14.88
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$39,820 - $80,021  
   
Bonus
$251.68 - $10,251  
Profit Sharing
$961 - $6,079  
Commission
$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,441 - $81,597  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 674
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$11.25 - $24.97  
   
Hourly Tips
$1.25  
Overtime
$16.73 - $33.58  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$251.68 - $10,251  
   
Commission
$3,000  
Profit Sharing
$961 - $6,079  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,441 - $81,597  
Country: United States | Currency: USD | Updated: 19 Jan 2017 | Individuals Reporting: 117

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Popular Employer Salaries for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $55,762

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Manager

Gender

Female
62 %
Male
38 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 156 votes.
037
Less than 1 year
1%
1-4 years
25%
5-9 years
24%
10-19 years
37%
20 years or more
14%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
up arrow 18%



National Average
$56,000


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 156 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
24%
10-19 years
37%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 74%
vision benefits
Vision: 68%
dental benefits
None: 16%
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